Change Management Lead

3 weeks ago


Brisbane, Australia Paxus Australia Pty Ltd Full time

Posted 30 January 2024
- SalaryNegotiable
- LocationBrisbane
- Job type Contract
- DisciplineProject Services + Transformation
- Reference264416

**Job description**:
New contract opportunity available for an experienced Change Analyst. This is a 6 month contract initially with the option to extend and will be working for our highly regarded utilities client based in Newstead Brisbane. This role also offers WFH flexibility.

Our clients Customer & Market Systems manage revenue generation processes and external interactions with both customers and suppliers. These systems ensure that our client meets regulatory compliance obligations and customer service delivery expectations. A Project was initiated to plan a program of work that will modernise these systems.

As a Change Manager on this program, you will play a critical role in ensuring successful adoption and implementation of changes across the business processes, and technology.

**Responsibilities**:

- Develop and manage the detailed change plan / schedule as an integrated part of the project plan.
- Deliver all elements of the stakeholder analysis, change and training needs analysis and planning, communications.
- Develop a business readiness action plan that addresses the issues, risks and benefits of existing and proposed solutions and outlining business impacts.
- Collaborate with various business stakeholders to effectively identify, prioritise and manage change impacts and to ensure the right engagement is occurring to support readiness objectives.
- Prepare the reporting of the change management activities summary for the Project Executive Steering committee and other audiences.

**Skills required**:

- Extensive relevant Change Management experience supporting complex ICT projects and/or postgraduate qualifications in organisational change management and/or project management
- Ability to adapt to continually changing environments, influence and establish credibility with senior stakeholders, take ownership and deliver to tight timeframes
- Ability to collaborate and communicate effectively across a broad range of internal and external stakeholders
- Experience working effectively with internal and external resources (including vendors) to form a unified "one team" mindset with a common goal of realising benefits for the business and its employees.
- Ability to adapt to continually changing environments, influence and establish credibility with senior stakeholders, take ownership and deliver to tight timeframes
- Experience and knowledge in using organisational change management methodologies and tools (i.e. Prosci)



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