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Ndis Support Coordinator/recovery Coach

1 month ago

Greater Adelaide SA, Australia UnitingSA Full time

**About UnitingSA**:
UnitingSA, established in 1919, upholds values of respect, compassion, and justice. UnitingSA now helps more than 12,000 people per year within our aged care, community, disability, mental health, child development and employment programs.

**Role Overview**:
Join our NDIS team as a Service Coordinator, driving exceptional customer service for NDIS participants across metropolitan and regional areas. You will coordinate support services, adhering to our organisational policies. Your proactive efforts will propel the implementation of our operational plans and service objectives. Make a tangible impact on the lives of those we support. Be part of a dynamic team committed to delivering excellence and compassionate care.

**Key Responsibilities**:

- Ensures person-centred approaches are incorporated into NDIS support plans.
- Implements individual plans with practical and theoretical knowledge.
- Contributes to planning and developing service offerings.
- Ensures customers are supported in resolving their needs, expectations, and goals.
- Communicates comprehensive knowledge of available supports and services.
- Ensures quality of service, effective communication, confidentiality, and diversity awareness.

**Skills & Experience**:

- Experience in coordinating service provision in the disability sector.
- Significant experience in human services with knowledge of intervention models.
- Experience in working with multi-disciplinary teams.
- Advocated for Participants and mediate conflicts with service providers.
- Coached and assisted with Participant skill development to reduce or eliminate future SC needs.
- Specialist knowledge of disability and support services.
- Ability to advise and facilitate NDIS participants' planning to meet objectives.
- Ability to positively promote services and client issues to organisations, government bodies, and community groups.

**Qualifications**:

- Tertiary qualification in community services, social work or equivalent and extensive community work and training (essential)
- NDIS Orientation Module (essential)
- Current SA driver’s licence (essential)
- Current Safe Environments for Children and Young People - Through Their Eyes Certificate (essential)
- Current National Police Clearance, DHS Working with Children Check and NDIS Worker Screening Check (essential)

In return, you will work in a compassionate, respectful and just community in which all people participate and flourish.

**What we offer**:

- Unlock up to $15,900 in tax-free earnings with salary packaging, boosting your take-home pay
- Treat yourself to an extra $2,650 tax-free each year with our Meal and Entertainment Card
- Enhance your job perks with novated leasing, offering tax savings and financial flexibility
- 17.5% Annual Leave Loading
- Paid parental leave
- Strong commitment to personal and professional development
- Comprehensive Employee Assistance Program
- Additional perks including discounted health insurance

For a confidential discussion, please contact Lisa Mugford, Practice Lead (Support Coordination), NDIS on 0436 922 020.

For further information, a full job description can be located on our website;