Ndis Support Coordinator

5 months ago

Adelaide Region SA, Australia UnitingSA Full time

At UnitingSA, we’re all about respect, compassion and justice, and empowering South Australians to overcome life’s challenges. Established in 1919, today our team of more than 1,000 employees and volunteers deliver critical housing, aged care and community services to more than 12,000 South Australians in need every year.

**Role Overview**:
This is an exciting opportunity to join UnitingSA’s team as the NDIS Support Coordinator. This position ensures the effective delivery of customer services by coordinating supports to NDIS participants, consistent with organisational policies, across metropolitan and/or regional locations. The role contributes to the implementation of the organisations operational plans and service objectives.

**Key Responsibilities**:

- Ensure person-centred approaches to identifying goals and aspirations for individuals are understood and incorporated into NDIS support plan implementation and service offerings/supports.
- Implements individual plans and ensures alignment of person-centred approaches based on relevant practical and theoretical knowledge
- Contributes to planning and development of service offerings/supports.
- Addresses complex barriers that affect the ability of indivduals to access the right supports.
- Design a service plan for a persons specific support needs, and specialist support coordination where needed.
- Ensure participants are appropriately supported in exploring and resolving their needs, expectations and goals.

**Skills & Experience**:

- Experience in the coordination of service provision in the disability or related sectors
- Significant experience in working in a human services setting and knowledge of a range of appropriate models of intervention.
- Specialist knowledge of disability and relevant support services.
- Ability to provide advice and facilitate NDIS participants’ planning in order to meet objectives.
- Ability to positively promote the service and the issues pertinent to the client group to other organisations, government bodies, and community groups.
- Experience in working with multi-disciplinary teams.
- Advocate on behalf of the Participant & mediate/resolve conflicts when the Participant has issues with service providers.
- Coach and assist with Participant skill development (as the aim for the NDIA regarding most participants will be to reduce or eliminate SC in future plans).

In return, you will work in a passionate and motivated organisation where you can see firsthand the positive difference you make in the lives of our community’s most vulnerable. We believe in developing and investing in our team and providing work/life balance through flexible work arrangements.

**What we offer**:

- Salary packaging (which can add up to $15,900 in tax-free pay per year)
- A competitive salary in accordance with experience
- A strong commitment to your professional and personal development
- A comprehensive Employee Assistance Program
- Other perks, including discounted health insurance

Our employment screenings include the following dependent on the requirements of the role - DHS Working with Children Check, DHS NDIS Worker Screening Check, National Police Clearance and employment reference checks to ensure that we are recruiting the right people.

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