Ward Clerk

3 days ago

Melbourne, Australia The Royal Melbourne Hospital Full time

-Location: Melbourne | Northern Metropolitan
Job type: Full time, Part time
Organisation: The Royal Melbourne Hospital
Salary: Salary not specified
Occupation: Administration/Secretarial
Reference: 74688

**Ward Clerk - Intensive Care Unit**
- ** Join our values-driven Intensive Care team at the Royal Melbourne Hospital - City Campus**:

- ** Great employee benefits including generous leave entitlements**
- The Royal Melbourne Hospital (RMH) ICU has 42 physical bed spaces and currently admits over 2000 patients every year. We provide services to the Victorian Comprehensive Cancer Centre partners, the Peter MacCallum Hospital and the Women’s hospital across the Parkville precinct.
- We are looking for Ward Clerks to join our friendly and supportive team to provide clerical support to the ICU, as well as a professional and caring customer focused service for patients and visitors. Working within a multidisciplinary team and in liaison with a range of specialty services, you will assist with the coordination of patient admissions and discharges. In this role you will work a rotating roster including day shifts, evenings, weekends and public holidays.

**Why work with The Royal Melbourne Hospital?**
- Join a values based organisation offering great opportunities for career diversity and professional development, including training and research opportunities, as well as access to mentorship and leadership programs.
- Ongoing reward and recognition programs including monthly ‘You Made a Difference’ awards celebrating staff and teams across the organisation.
- Take advantage of an expanding employee benefits program, with comprehensive Health & Wellbeing programs to support work life balance, including onsite staff gym and staff vaccination program.
- Generous financial support through our RMH Postgraduate Scholarship Program.
- Up to $12,000 tax free earnings with salary packaging options.
- Central Parkville location - onsite car parking options, easily accessible via public transport.

**Your new role**:

- Be a supportive first point of contact for patients and visitors to the ICU by delivering a professional and caring customer service.
- Ensure current patient details are accurate.
- Undertake clerical tasks including managing patient next of kin / restricted visiting lists, answering and responding to telephone and reception enquiries, and managing electronic records relating to patient admission, transfers and discharges.
- Liaise with various stakeholders regarding patient movement through the unit.

**About you**:

- You are a great communicator with well-developed customer service and interpersonal skills.
- You work well within a team with demonstrated initiative and ability to prioritise tasks.
- You have relevant clerical experience and administrative skills.
- You are flexible and able to work in a busy and changing environment.

For a confidential discussion, connect with us via the details below - we would love to hear from you

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