Level 2 Support Analyst

1 week ago


Hawthorn East, Australia Davidson Group Services Full time

**About the Company**

Davidson Technology have partnered with a major Australian retailer who are looking for a Level 2 support analyst for a contract until end of June 2024.

**About the Role**
- Contract until the end of June 2024.
- Prioritize customer experience by minimizing the impact of technical issues and ensuring seamless resolution.
- Maintain and support systems, resolve complex issues, and understand evolving business needs.
- Collaborate with the Level 2 team to enhance technical capabilities and drive continuous improvement efforts, engaging cross-functional teams for comprehensive issue resolution when necessary.

**About You**
- Experience in creating fast and efficient database queries
- Advanced knowledge & experience in PowerShell
- Point-of-sale experience is desirable
- Advanced knowledge in scripting & automating
- Familiarity with standard database management tools and software, such as Microsoft Access, Oracle Database, and phpMyAdmin

**The Benefits**
- Hybrid working environment with 2 days per week in the office
- Work within a highly supportive and collaborative environment



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