ERP Systems Analyst Automotive

1 day ago


Melbourne, Australia Robert Half Full time

This position provides customer service support to all business and franchise workers while overseeing the daily operations of the company's IT.

**The Company**

Our client is a 100% Australian-owned, family-run business that has been in business for over 70 years and specialises in the design, production, distribution, and installation of aftermarket undercar parts. Currently, they operate more than 120 stores and authorised dealerships throughout Australia, with an international distribution network that operates in Europe, North America, the Middle East, Africa, and Asia. Through their work with private labels, fleet, mining, and defence clients, they also support and provide services for other brands in Australia and around the world.

**The Role**

You will also be in charge of overseeing BAU customer engagement to SLA (including triage and resolution SL's) and agreed-upon satisfaction metrics, as well as providing team coaching and enhancing customer service for responsible platforms and systems, and manage relationships and requirement facilitation with key stakeholders across the business to ensure platforms and systems are managed appropriately and to business requirements, ensuring key stakeholders are kept informed of key initiatives regularly including platform innovation to meet future business requirements.

**Your Profile**

Previous experience required to carry out this role:

- 3-5 years' experience supporting BAU customer support in ICT operations.
- 3-5 years' experience supporting cloud ERP and HCMS solutions (SaaS)

in mid-tier (500+ seats) organisations
- Experience dealing with difficult customers and suppliers.
- Automotive industry experience preferred but not essential.
- Strong customer service focused attitude with resource, workload and time management skills.
- Well-developed stakeholder and relationship management skills.
- Expert knowledge of relevant ICT platform systems.
- Ability to juggle the demands of complex projects.

**Job Reference No: 06810-0012440948RL


  • ERP Systems Analyst

    1 month ago


    Melbourne, Australia Australian Health Practitioner Regulation Agency (AHPRA) Full time

    **Job no**: V14043 **Work type**: Ongoing Full Time **Location**: Melbourne **Categories**: Information Technology The Australian Health Practitioner Regulation Agency (Ahpra) works in partnership with 15 National Boards to implement the national regulatory scheme for health professionals. The purpose of health practitioner regulation is to protect the...

  • Systems Analyst

    2 months ago


    Melbourne, Australia OceanaGold Full time

    Full-time **Company Description**: OceanaGold is a multinational gold producer committed to the highest standards of technical, environmental and social performance. For more than 31 years, we have been contributing to excellence in our industry by delivering sustainable environmental and social outcomes for our communities, and strong returns for our...

  • Systems Analyst

    1 week ago


    Melbourne, Australia Horner Recruitment Full time

    Join a growing & highly respected Australian-owned business - Take part in complex and rewarding projects - Permanent position | Standard office hours - **Join a growing & highly respected Australian-owned business**: - **Take part in complex and rewarding projects**: - **Permanent position | Standard office hours** **About Hilditch** Hilditch Pty Ltd is...

  • Test Analyst

    7 months ago


    Melbourne, Australia NTT Full time

    **Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?** Join our growing global NTT team and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our...

  • Systems Analyst

    3 days ago


    Melbourne, Australia Munro Footwear Group Full time

    Our technology team are doing some amazing things as part of our Change and Transformation Program across the business. We currently have an immediate opening for an experienced Systems Analyst for a 12-month fixed term contract. Based in our MHub (Head Office) in Abbotsford this role will have visibility and engagement across the business with key...

  • Test Analyst

    7 months ago


    Melbourne, Australia Terra Firma Full time

    Terra Firma is a highly respected Australian business and technology consulting firm with a 25+ year history of successfully delivering client outcomes. We offer leading business and technology consulting services covering the entire lifecycle of a program. With an average tenure of 8 years across the business, it’s safe to say that our people love what...

  • IT Helpdesk Analyst

    2 months ago


    Melbourne, Australia The Config Team Full time

    **The Config Team - Join us and contribute in changing how the world works at a company small enough to care, big enough to compete.** **Job title**:IT Helpdesk Analyst (SAP/ERP) **Employment**: Permanent **Location**: Melbourne / Hybrid / Remote **Travel**: Limited **Permanent Package**:Excellent basic salary DOE plus, 24 days holiday plus Bank...

  • Systems Analyst

    1 week ago


    Melbourne, Australia Robert Half Full time

    Our client is an international law firm currently that is currently looking for a systems analyst to assist with an ongoing ERP upgrade (Elite 3E). **The Company** Our client is an international law firm dedicated to providing top-notch legal services. They have a diverse team of experienced attorneys and legal professionals who specialise in various areas...

  • SAP Functional Analyst

    4 months ago


    Melbourne, Australia Fujitsu Full time

    About the job SAP Functional Analyst (ERP FI) **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our...


  • Melbourne, Victoria, Australia Department of Energy, Environment and Climate Action Full time

    Department of Energy, Environment and Climate Action is looking for a Senior Business Analyst - Oracle Fusion Cloud ERP to join their team. As a key member of the project team, you will play a critical role in enabling the delivery of new functionality and upgrades through projects supported by the project team.Your key responsibilities will include:Close...

  • SAP Functional Analyst

    4 months ago


    Melbourne, Australia Fujitsu Full time

    About the job SAP Functional Analyst (ERP HR) **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our...

  • Automotive Oem

    8 months ago


    Melbourne, Australia Automotive Recruitment Australia Full time

    Leading Automotive OEM - Strong data and stakeholder focus - Develop your career In this role, you will be accountable for support of the parts sales activities within the dealer networks. You will develop & maintain sales reporting, tracking KPI's and providing insights to the Sales & Marketing teams to provide successful delivery of sales programs. We...

  • Systems Change

    6 months ago


    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne - 80 Collins Street Job Description Summary We have a unique and exciting opportunity for an experienced change and communications analyst to assist in driving the finance systems (ERP) change program at Service Stream. About the Role Key responsibilities - Responsible for creating and updating training materials, process flow...


  • Melbourne, Australia Automotive Recruitment Australia Full time

    South Eastern Suburbs - Role due to internal promotion - Great team and support Reporting to the Parts Logistics Manager, you will support the business strategy in relation to parts replenishment for the dealer network. With a focus on optimising dealers parts inventory, you will provide data and reports to ensure parts supply accuracy and support and...

  • Systems Analyst

    4 months ago


    Melbourne, Australia Hudson Australia Full time

    **Key Responsibilities**: - Develop and maintain ERP systems, with a focus on the TechOne platform and its modules. - Provide ongoing support for databases, ensuring smooth data manipulation and system operations. - Collaborate with internal teams to identify inefficiencies in business processes, working to automate and optimize them. - Manage and...

  • Systems Analysts

    7 months ago


    Melbourne, Australia Gateway Synergy Recruitment Full time

    EL1 to EL2 roles available for Systems Analysts - Adelaide, Brisbane, Canberra, Melbourne location **Gateway Synergy is looking for highly experienced Systems Analysts contractors for a government department. An exciting opportunity is open for various roles for a rapidly growing project. Be part of a team that makes meaningful changes and improves...

  • Systems Analyst

    7 months ago


    Melbourne, Australia Perigon Group Full time

    Permanent Role - $115k + Super - Melbourne Based - 2 days a week in the office (Flexible hybrid model) - ERP Systems + Finance and Business Processes **The Role**: - Our client is a prestigious large property organisation on the lookout for an ERP Systems Specialist to work with their JDE System - Permanent - $115k + Super - Working from the office in...

  • ERP Pronto Specialist

    8 months ago


    Melbourne, Australia Sharp & Carter Full time

    Permanent Opportunity - Hyrbid Role - Canterbury based - ERP Pronto Specialist **About the role** This **Responsibilities** - Act as a finance SME - to ensure maximum value from the Pronto ERP system. - Drive the adoption and use of the Pronto ERP system. - Work with stakeholders across the business to translate business needs into technical solutions. -...

  • Application Analyst

    6 days ago


    Melbourne, Australia Hassett People Solutions Full time

    Implement new ERP and WMS systems - South East suburbs location - $100k + super **ABOUT OUR CLIENT AND THE ROLE** Our client is a highly successful Australian owned FMCG manufacturer. Due to extended growth, they now require an experienced Application Analyst to support the IT department and the business to implement ERP (SAP Business One), Warehouse...

  • ERP Trainer

    2 months ago


    Melbourne, Australia OceanaGold Full time

    Full-time **Company Description**: OceanaGold is a multinational gold producer committed to the highest standards of technical, environmental and social performance. For more than 31 years, we have been contributing to excellence in our industry by delivering sustainable environmental and social outcomes for our communities, and strong returns for our...