People & Culture Advisor

5 months ago

Chatswood, Australia Global Payments, Inc. Full time

People & Culture Advisor

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

**About Us**

Through local expertise and global scale, we at **Global Payments** Oceania deliver market-leading technology solutions through five regional sub-brands - Eway, Ezidebit, **Sentral,** **Pigeonhole Software** and **Storman**.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.

**About the Role**

Join our team as a **People & Culture Advisor**, where you'll play a pivotal role in providing HR advisory and operational support for our **Software businesses**, ensuring a seamless end-to-end employee experience. As a trusted advisor, you'll offer ongoing guidance on people matters, collaborating closely with the People & Culture Business Partner to execute HR projects aligned with the Oceania People strategy.

In this true generalist role, your key responsibilities include:

- Coordinating resourcing and recruitment efforts, including conducting interviews and providing leadership guidance.
- Managing employee induction and onboarding activities to deliver exceptional new starter experiences.
- Conducting insightful exit interviews to drive continuous improvement.
- Providing advisory support to managers on performance development and management.
- Assisting in organising engaging employee events throughout the year.
- Coordinating the end-to-end management of employee relations cases.
- Regularly capturing and analysing data to derive actionable insights.
- Identifying and driving initiatives to enhance leadership skills and behaviours across the business.

**About You**

To thrive in this role, you'll be passionate about people and enjoy hands-on involvement in all aspects of HR. You may currently be in a coordinator role, ready to take the next step in your HR career. Known for your collaborative approach, you're adept at bringing innovative solutions to the table and thinking outside the box. You excel in fast-paced, complex environments and are comfortable navigating challenging conversations.

Additionally, you will have:

- Minimum of 3 years of experience in HR administration or a related field, with a solid understanding of employment law, recruitment practices, and administrative processes.
- Exceptional communication skills, with the ability to develop relationships and collaborate effectively at a senior management level.
- Highly organised, proactive, and analytical, with strong problem-solving skills.
- A team player mindset, advocating for both local and global People & Culture initiatives.
- Experience or willingness to drive projects and collaborate with global teams.
- Sound judgment in balancing commercial interests with risk management.
- Ability to thrive in high-pressure situations, adapt to change, and embracing new ideas.
- Experience in delivering inductions and small group training, or a willingness to learn.
- Comfortable working in a lean organisational structure, with strong ethical standards and a sense of personal accountability.

**Please note that you must have**
- Full work rights in Australia
- Ability to obtain a Working with Children Check
- Ability to obtain an Australian Federal Police Check

**Our benefits**

**We want you to be you At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured.**

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a **flexible working** rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of **wellbeing resources** we offer, use your breaks and your leave including **Birthday Leave.**

We provide a first class **employee assistance program** that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer **12 weeks paid parental leave** for either parent as well as two weeks paid secondary carer's leave.

Celebrating together is a big part of our culture and we regularly gather for **Extravaganza and Team Appreciation Days**, plus fun activities brought to you by our social committees.

We like to sh

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