Customer Solutions Consultant
5 months ago
We have a fantastic opportunity for a Customer Solutions Consultant to join our inclusive Downer Defence Contact Centre, located in Enoggera however work from home model available You will be required to provide customer service support to our internal and external stakeholders, across the Defence EMOS Contract in the delivery of Base Services. This role requires you to work on a rotating roster of shifts between 6am - 10pm during the week, up to 8pm on the weekend.
Reporting to the Base Services Support Centre Team Leader, your key responsibilities will include:
- Initial assessment of scope of request or call and raising new work and service orders
- Raising docket related purchase orders for trades
- Add notes to service requests such as when trades are on site or have completed jobs
- Support and contribute to our commitment to continuous quality improvement
**ABOUT YOU**
To be considered for this role, you will have some experience either in a Contact Centre, Customer Service or Administration role. We are looking for positive and proactive professionals to compliment the team. Other skills and experience we require include:
- A customer centric approach
- Ability to learn and navigate multiple systems
- An eye for detail
- A positive attitude, self-motivated, you strive to achieve results and embrace feedback
- Computer literacy with some experience in MS Office suite
**WHAT WE OFFER**
- Great team, supportive culture and full training will be provided
- Flexibility to work from home after onsite training at Enoggera, hybrid model
- Free-onsite parking available
- Ongoing training and career development opportunities
**ABOUT US**
- Downer Group employs approximately 50,000 people across more than 300 sites, primarily in Australia and New Zealand. Downer designs, builds and sustains assets, infrastructure and facilities and we are the leading provider of integrated services._
- Downer Defence is the lead contractor providing Estate Maintenance and Operation Services (EMOS) for the Department of Defence in Queensland and Southern New South Wales. As lead contractor within the region we deliver a suite of services to support Defence capability._
**HOW TO APPLY
-
Salesforce Consultant
2 weeks ago
Brisbane, Queensland, Australia Hastha Solutions Full timeUrgent Requirement: We are seeking a highly skilled Salesforce Consultant to join our team at Hastha Solutions in Brisbane.Key Responsibilities:Expertise in Sales Force LWC, Aura Components, Apex, Trigger, Batches, Integration, Lightning Flows, Custom Metadata types, Web-to-case, and Email-to-Case.Experience in Sales Force Service Cloud, Community Cloud,...
-
Customer Solutions Consultant
5 months ago
Brisbane Central Business District, Australia HAYS Full timeAssist the leading provider of integrated services in ANZ and receive a variety of employee benefits **Your new company** Our client’s purpose is to create and sustain the modern environment by building trusted relationships with our customers. In addition, they are the leading provider of integrated services in Australia and New Zealand. They provide a...
-
Customer Solutions Consultant
5 months ago
Brisbane, Australia Downer Group Full timeWe have a fantastic opportunity for a Customer Solutions Consultant to join our inclusive Downer Defence Contact Centre, located in Enoggera however work from home model available! You will be required to provide customer service support to our internal and external stakeholders, across the Defence EMOS Contract in the delivery of Base Services. This role...
-
Solution Consultant
5 months ago
Brisbane, Australia NICE Systems Full timeAt NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you. NICE, the market leader in cloud-based contact...
-
Solutions Consultant for Industrial Print Solutions
2 months ago
Brisbane, Australia Hewlett Packard Full time**HP** is the world’s leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. Our innovation springs from a team of individuals, each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives. **We are looking for visionaries,...
-
Customer Service Consultant
5 months ago
Brisbane, Australia KBH Solutions Full timeSalary of $60K plus Super and Bonuses - Hybrid working from Home and Office - Based in Brisbane CBD - Close to public transport We are currently looking for a Customer Service Consultant for this Not-for-Profit boutique insurance agency, handling inbound calls from customers regarding a range of insurance products. Focused on new business and retention of...
-
Digital Solutions Consultant
3 weeks ago
Brisbane, Queensland, Australia Squiz Full timeWe are seeking a highly skilled Digital Solutions Consultant to join our sales team. The ideal candidate will have a strong background in B2B sales and solution consulting, with a proven track record of success in selling digital solutions to enterprise customers.About the Role:As a Digital Solutions Consultant, you will be responsible for:Managing and...
-
Solutions Consultant
5 months ago
Brisbane, Australia ANZ Full timeWe are seeking a solution consultant for an immediate start to join our Operations Team to deliver Asset Management / Field Mobility consulting services for our software solution implementations. You will be responsible for the direct delivery of product support, implementation, training, and professional consulting services to our Install Base. You will...
-
Digital Solutions Consultant
4 weeks ago
Brisbane, Queensland, Australia Squiz Full timeAbout the RoleWe are seeking an experienced Account Director/Digital Consultant to lead our sales team in driving digital transformation for our clients. This role requires a unique blend of B2B sales and solution consulting skills to identify opportunities and recommend digital solutions leveraging the Squiz DXP technology stack.Key ResponsibilitiesManage...
-
Digital Solutions Consultant
3 weeks ago
Brisbane, Queensland, Australia Squiz Full timeAbout the RoleWe are seeking a highly skilled Digital Solutions Consultant to join our sales team. As an Account Director / Digital Consultant, you will be responsible for managing and growing a portfolio of existing clients and new leads.Key Responsibilities:Uncover business problems and provide insights and recommendations underpinned by the Squiz DXP...
-
Brisbane, Queensland, Australia HP Australia Full timeJob Title: Solutions Consultant for Industrial Print Solutions APJAbout the Role:We are seeking a highly skilled Solutions Consultant to join our team at HP Australia. As a Solutions Consultant, you will be responsible for supporting the Industrial Printing Solutions Services business growth by delivering services and identifying new opportunities for the...
-
Digital Solutions Consultant
2 weeks ago
Brisbane, Queensland, Australia Squiz Full timeWe are seeking a highly skilled Digital Solutions Consultant to join our sales team. As a trusted digital advisor, you will be responsible for growing our portfolio of enterprise customers by identifying opportunities and recommending digital solutions leveraging the Squiz DXP technology stack.About the role:Key responsibilities:Manage and grow a portfolio...
-
Brisbane, Queensland, Australia HP Australia Full timeJob Title: Solutions Consultant for Industrial Print Solutions APJAbout the Role:We are seeking a highly skilled Solutions Consultant to join our Industrial Print Solutions team in the APJ region. As a Solutions Consultant, you will be responsible for delivering services and identifying new opportunities for growth in the APJ region.Key...
-
Brisbane, Queensland, Australia HP Australia Full timeJob Title: Solutions Consultant for Industrial Print Solutions APJAbout the Role:We are seeking a highly skilled Solutions Consultant to join our team in the APJ region. As a Solutions Consultant, you will be responsible for supporting the Industrial Printing Solutions Services business growth by delivering services and identifying new opportunities for the...
-
Digital Solutions Consultant
1 day ago
Brisbane, Queensland, Australia Squiz Full timeAbout the Role:As a Digital Solutions Consultant at Squiz, you will be responsible for building and growing a portfolio of existing clients and new leads. This role requires a combination of B2B sales and solution consulting skills to identify opportunities and recommend digital solutions leveraging the Squiz DXP technology stack.About the...
-
Industrial Print Solutions Consultant
3 weeks ago
Brisbane, Queensland, Australia HP Australia Full timeJob Title: Solutions Consultant for Industrial Print Solutions APJAbout the Role:We are seeking a highly skilled Solutions Consultant to join our team in APJ. As a Solutions Consultant, you will be responsible for supporting the Industrial Printing Solutions Services business growth by delivering services and identifying new opportunities for the APJ...
-
Customer Service Representative II
2 months ago
Brisbane, Queensland, Australia Customer Labs Full timeAbout Customer Labs:We deliver innovative solutions that protect the environment, people, and public health. Our mission is to create a more sustainable, shared future by protecting health and well-being in a safe, responsible, and sustainable way.Job Summary:We are seeking a skilled Customer Service Representative II to join our Field Services Operations...
-
Brisbane, Australia HP Australia Full timeSolutions Consultant for Industrial Print Solutions APJDescription -HP is the world’s leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. Our innovation springs from a team of individuals, each collaborating and contributing their own perspectives, knowledge, and experience to advance the way...
-
Brisbane, Queensland, Australia HP Australia Full timeAbout the RoleWe are seeking a highly skilled Solutions Consultant to join our Industrial Print Solutions Services team in APJ. As a key member of our team, you will be responsible for supporting the growth and development of our Industrial Print Solutions Services business in the APJ region.Key ResponsibilitiesDevelop and execute customer success plans to...
-
Industries Solutions Consultant
7 days ago
Brisbane, Queensland, Australia HP Australia Full timeAt HP Australia, we are seeking a solutions-focused professional to support the growth of our Industrial Printing Solutions Services business in the Asia Pacific Japan region.The successful candidate will be responsible for delivering services and identifying new opportunities, deploying professional services for Industrial Print Software and Solutions...
