Treatment Coordinator

4 months ago

Newcastle, Australia HAYS Full time

**Treatment Sales Coordinator**
**Locations**:Kotara and Tuggerah
**Salary**:$65,000 - $75,000 base plus Super and Commission (pending experience)
**Contract**:Fulltime in office

**Your new company**

HAYS has partnered with a leading dental care provider renowned for its dedication to patient satisfaction and high-quality service. With a team of seasoned professionals, they offer a broad spectrum of dental treatments designed to cater to individual needs. Their cutting-edge facilities and innovative approach ensure a comfortable and effective dental experience.

**Your new role**
- Patient Consultations: Conduct consultations to understand patient needs for dental implants, cosmetic dentistry, and solutions. Manage follow-up processes for potential patients.
- Treatment Planning: Collaborate with the dental team to create personalised treatment plans.
- Educating Patients: Explain treatment options, benefits, and financial considerations to patients.
- Sales and Support: Communicate the value of services, promote treatment acceptance, coordinate financial arrangements, and follow up unconverted consults.
- Customer Experience: Provide excellent customer service and address patient concerns or questions.
- Patient Finance Management: Assist patients with finance options and accessing superannuation for dental treatment.
- Patient Enquiries: Respond to and assist patients with enquiries during their treatment.
- Marketing: Support marketing initiatives and organisational development activities.
- Outbound Sales: Qualify and close warm leads from marketing and media campaigns.

**What you'll need to succeed**- Proven previous sales, customer service and administration experience, or similar.- Strong communication skills, able to discuss treatment plans and costs with a range of stakeholders.- Tech-savvy, able to hit the ground running using new programs and software.

**What you'll get in return**
- Training provided.
- Positive and supportive team environment.
- Excellent pay rate plus commission.
- Receive ongoing support from your consultant at Hays.

**What you need to do now**

2858241

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