Inbound Customer Service
5 months ago
Mascot offices with free on-site parking & gym - close to transport
- $33.34 + Super
**The role overview**:
- **Location**:Based in stunning corporate offices in Mascot with free onsite parking & gym - close to transport
- **Working hours**:Monday
- Friday am - 4pm with an hour for lunch
- **Training**:Full training and onboarding provided
- **Team**:Great culture working with a friendly and collaborative team
**What’s in it for you**:
- Gain experience with a global leader in their field
- A friendly and flexible work environment
- Enjoy being part of a hardworking supportive team
- $33.34p/hr + Super
**The role**:
- Receive inbound calls from customers
- Provide excellent customer service reassuring and making customers comfortable throughout the process
- Scheduling and organising resolutions for customers
- High volume of data entry lodging customer details
- Chasing queries and following up
**Experience needed**:
- Customer service experience
- Inbound call experience ideal
- Caring and empathetic approach
- Ability to work in a team
- Excellent communication skills
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