Customer Service

2 weeks ago


Dandenong, Australia Cleanaway Full time

**Job no**: 515689
**Work type**: Permanent - Full Time
**Location**: VIC
- Permanent - Full Time Position - National role, based in Dandenong, VIC
- Competitive salary package + benefits
- High growth business, ASX 100 listed

**Who we are**

**Cleanaway Daniels,** part of the **Cleanaway group**, is a company that provides a diverse range of product and service solutions across the Healthcare arena with the intention of 'making healthcare safer'. Our customers range from hospitals, clinics, vets, pharmaceutical companies and more.

**Your new role**
- Define, implement and deliver an engagement and positive culture in the team focusing on providing an excellent customer service
- Ensure delivery of the administration teams KPI's around reporting and data accuracy
- Oversee all billing and costing processes
- Standardise processes, prioritise and lead customer service activities
- Provide direction and guidance to the customer service & Administration team in order to achieve our Cleanaway vision
- Monitor calls to ensure prompt and appropriate corrective action
- Produce client statistical reports
- Ensure team cohesiveness through prioritising, organising and monitoring workflows

**Your skills and experience**
- Qualification in business administration or equivalent experience
- Management experience
- Experience in P&L’s and reporting
- Advanced skills in MS Office Packages
- Good time management and organisational skills
- Ability to work effectively within a geographically dispersed administrative team
- Ability to coach and mentor a team
- Excellent track record in the promotion of a continuous improvement mindset
- Experience in Salesforce & NAV would be highly regarded

**What we offer**
- Competitive Salary Package
- Learning and development opportunities
- Scope for growth within the business
- Support from a strong network of business partners
- Employee share program
- Great staff benefits program including novated car leasing and salary sacrificing on work-related purchases, discounts on private health insurance and more

**How to Apply**

**Advertised**: 08 Mar 2023 AUS Eastern Daylight Time
**Applications close**: 05 Apr 2023 AUS Eastern Standard Time


  • Customer Service

    4 weeks ago


    Dandenong, Australia Universal Approach Pty Ltd Full time

    **Position Overview**: **Responsibilities**: - Assist customers with order placement, tracking, and returns - Maintain customer records and update databases as needed **Requirements**: - Previous customer service experience essential - Excellent communication and interpersonal skills - Ability to multitask and prioritize in a fast-paced environment -...

  • Customer Service

    6 days ago


    Dandenong, Australia Gatekeeper Systems Full time

    **About the business** Gatekeeper Systems Australia Pty Ltd, a subsidiary of Gatekeeper Systems Inc, a USA based corporation is the world leader in shopping trolley solutions including trolley containment, push out prevention and trolley management solutions. With a current install based of over 14,000 solutions globally, the Australian market is set to...


  • Dandenong, Australia Blue Lion Moving Services Full time

    **Responsibilities**: - Manage and oversee a team of customer service representatives - Develop and implement customer service policies and procedures - Monitor and analyse customer service metrics to identify areas for improvement - Train and coach customer service representatives on best practices and company policies - Resolve escalated customer...

  • Customer Service

    6 days ago


    Dandenong, Australia Otter Fencing Full time

    _**Belong to an Australian owned & operated business with a longstanding 65-year track record.**_ - Otter Fencing = a great business culture and a team that support and care for each other. - Permanent Full-time position, Mon - Fri 8.30am - 4.30pm | Training provided. - Put in, show initiative, be supported & build a great long-term future for yourself...


  • Dandenong, Australia Page Personnel Full time

    Full time Permanent Role - $65,000 + super **About Our Client**: Our client is a key leader in Australia's environmental sector, specialising in recyclable services. Providing services both locally and overseas, a customer service administrative position has opened in their exporting/transport field. With supportive training and an encouraging team, this is...


  • Dandenong, Australia Page Personnel Full time

    $60,000 -$70,000 + super (pending experience) - Dandenong South Location **About Our Client**: Our client is a key leader in Australia's environmental sector, specialising in recyclable services. Providing services both locally and overseas, a customer service administrative position has opened in their exporting/transport field. With supportive training...


  • Dandenong, Australia Lotus People Full time

    Customer Service Administrator - Temporary to Permanent - Dandenong - Circa $33 p/h + Super - Immediate Start Are you a customer service/administrator superstar looking for an exciting role with an industry-leading company? Lotus People are looking for a passionate and dynamic individual to join our client's customer service department (not a call centre!)...


  • Dandenong, Australia Linear Technik Full time

    We are seeking an experienced Customer Service Manager to lead and mentor our existing team to deliver on service excellence each and every time. The Position - Provide leadership and be part of the customer service team - Implement service policies to deliver maximum customer satisfaction - Recommend changes to policies and procedures to exceed customer...


  • Dandenong, Australia Veritas Recruitment Pty Ltd Full time

    **Work Type**: - Permanent - Full Time**Work Mode**: **Industry**: **Location**: - Dandenong South - Victoria**Salary**: $80,000.00 - $80,000.00 Yearly **Reference**: - BH-25969Our client is looking for a customer focused individual with a bit of sales flair and a technical mindset. With a range of technical products across cooling, heating, and...


  • Dandenong, Australia Linear Technik Full time

    As market leaders in Linear Motion, Linear Technik are always on the lookout for exceptional staff to join our team and assist with our strategy of growth. We are seeking an experienced Customer Service Manager to lead and mentor our existing team to deliver on service excellence each and every time. The Position - Provide leadership and be part of the...


  • Dandenong, Australia Supagas Pty Ltd Full time

    An excellent opportunity to join a growing company in a fast paced industry. - Full time employment - Excellent Employee Reward Program **About the Company** Supagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for...

  • Service Technician

    4 weeks ago


    Dandenong, Australia Access Service Australia Full time

    **Access Service Australia** **Elevating Work Platforms, Telehandlers, Generators, Light Towers.** Full time position, working with an experienced and highly dedicated team, you will be responsible for delivering quality service to our customers whilst performing scheduled maintenance, repairs and function checks. We are looking for an energetic,...


  • Dandenong, Australia FINDSTAFF Full time

    Mas National & IntoJobs have a new opportunity for a Customer Service Officer to join our Workforce Australia team in South East Melbourne and Peninsula (Sites will be Cranbourne and Dandenong). We are looking for passionate individuals who are keen to make a real difference to the lives of people, while giving back to their local community.About the RoleAs...


  • Dandenong, Australia Baptcare Full time

    Customer Service Support - In Home Care - SouthEast region Permanent Full-Time role (2 Positions) Hybrid work environment office & home based, monthly need to attend in-person meetings in head office Camberwell. Secure employment in a growth industry Attractive pay rates with salary packaging benefits About Baptcare We are a faith based, purpose-driven...

  • Yard Hand

    4 weeks ago


    Dandenong, Australia Supagas Pty Ltd Full time

    An excellent opportunity to join a growing company in a fast paced industry. - Full time employment - Excellent Employee Reward Program **About the Company** Supagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for...


  • Dandenong, Australia Supagas Pty Ltd Full time

    An excellent opportunity to join a growing company in a fast paced industry. - Full time employment - Excellent Employee Reward Program **About the Company** Supagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for...


  • Dandenong, Australia Bradnam's Windows and Doors Full time

    **Bradnam’s Windows and Doors** have an opening for a **Customer Service and Administration Representative **to join our Melbourne Distribution Team in Dandenong South. **About Us**: Bradnam’s Windows and Doors is a Family-owned Australian Windows & Doors Manufacturer, operating for 45 years. From humble beginnings in a Hervey Bay backyard, we have...

  • Customer Service

    4 weeks ago


    Dandenong, Australia William Adams Full time

    Do you have a passion for customer service and sales and continually strive for greatness? Will you be proud to wear the William Adams uniform? If so, we will offer you a succession plan that includes ongoing sales and product training and could lead you to hitting the road and earning commissions! **ABOUT THE ROLE** This is a **branch-based sales **role...

  • Admin Assistant

    1 month ago


    Dandenong, Australia CoreStaff Full time

    Monday to Friday 8.30am-16.30 - Temp to Perm role based in Dandenong South - Friendly, supportive and inclusive Team **About Our Client** Our client, located in Dandenong South, is an International Leader in cargo handling equipment and on-road lifting machinery have an ongoing/temp to perm vacancy in their service department. **About The Job** Reporting...

  • Customer Service

    4 weeks ago


    Dandenong, Australia International Flavors & Fragrances Full time

    **Key responsibilities will include**: - Responsible for customer sample order fulfillment, management of sample requests from salesforce & IFFMAN, task allocation and sample queue assignment - Responding to customer/commercial inquiries and communication of sample/order statuses to the commercial team & customers - Data-mining of customer orders / SFDC,...