Customer Service Manager
4 weeks ago
As market leaders in Linear Motion, Linear Technik are always on the lookout for exceptional staff to join our team and assist with our strategy of growth.
We are seeking an experienced Customer Service Manager to lead and mentor our existing team to deliver on service excellence each and every time.
The Position
- Provide leadership and be part of the customer service team
- Implement service policies to deliver maximum customer satisfaction
- Recommend changes to policies and procedures to exceed customer expectations
- Develop and monitor KPI's for the measurement of the team activities
- Manage staffing levels and hours to ensure standards are met
- Develop and implement appropriate training for staff
- Long-term employment in a continuously growing organisation
- The opportunity to join a close-knit and friendly team
The successful applicant will have proven experience ideally from the engineering / distribution industry, dealing with both resellers and end users and will display the following:
- 3-5 years of customer service and team management experience
- Ability to motivate and coach to achieve strategic goals
- Excellent negotiation and influencing skills with excellent interpersonal skills
- The ability to multi-task and work within deadlines.
- Strong people management skills including performance management
- Proficient in Microsoft Word & Excel and ERP software
Salary commensurate with experience.
If you like the sound of us and you have the skills, experience and motivation to succeed in this role, please forward your resume to;
-
Customer Service Manager
1 month ago
Dandenong, Australia Blue Lion Moving Services Full time**Responsibilities**: - Manage and oversee a team of customer service representatives - Develop and implement customer service policies and procedures - Monitor and analyse customer service metrics to identify areas for improvement - Train and coach customer service representatives on best practices and company policies - Resolve escalated customer...
-
Customer Service Manager
4 weeks ago
Dandenong, Australia Linear Technik Full timeWe are seeking an experienced Customer Service Manager to lead and mentor our existing team to deliver on service excellence each and every time. The Position - Provide leadership and be part of the customer service team - Implement service policies to deliver maximum customer satisfaction - Recommend changes to policies and procedures to exceed customer...
-
Customer Service
6 days ago
Dandenong, Australia Gatekeeper Systems Full time**About the business** Gatekeeper Systems Australia Pty Ltd, a subsidiary of Gatekeeper Systems Inc, a USA based corporation is the world leader in shopping trolley solutions including trolley containment, push out prevention and trolley management solutions. With a current install based of over 14,000 solutions globally, the Australian market is set to...
-
Customer Service
4 weeks ago
Dandenong, Australia Universal Approach Pty Ltd Full time**Position Overview**: **Responsibilities**: - Assist customers with order placement, tracking, and returns - Maintain customer records and update databases as needed **Requirements**: - Previous customer service experience essential - Excellent communication and interpersonal skills - Ability to multitask and prioritize in a fast-paced environment -...
-
Customer Service Officer
4 weeks ago
Dandenong, Australia Page Personnel Full timeFull time Permanent Role - $65,000 + super **About Our Client**: Our client is a key leader in Australia's environmental sector, specialising in recyclable services. Providing services both locally and overseas, a customer service administrative position has opened in their exporting/transport field. With supportive training and an encouraging team, this is...
-
Customer Service Administrator
4 weeks ago
Dandenong, Australia Page Personnel Full time$60,000 -$70,000 + super (pending experience) - Dandenong South Location **About Our Client**: Our client is a key leader in Australia's environmental sector, specialising in recyclable services. Providing services both locally and overseas, a customer service administrative position has opened in their exporting/transport field. With supportive training...
-
Customer Service Consultant
1 month ago
Dandenong, Australia Veritas Recruitment Pty Ltd Full time**Work Type**: - Permanent - Full Time**Work Mode**: **Industry**: **Location**: - Dandenong South - Victoria**Salary**: $80,000.00 - $80,000.00 Yearly **Reference**: - BH-25969Our client is looking for a customer focused individual with a bit of sales flair and a technical mindset. With a range of technical products across cooling, heating, and...
-
Customer Service
6 days ago
Dandenong, Australia Otter Fencing Full time_**Belong to an Australian owned & operated business with a longstanding 65-year track record.**_ - Otter Fencing = a great business culture and a team that support and care for each other. - Permanent Full-time position, Mon - Fri 8.30am - 4.30pm | Training provided. - Put in, show initiative, be supported & build a great long-term future for yourself...
-
Customer Service Officer
4 weeks ago
Dandenong, Australia FINDSTAFF Full timeMas National & IntoJobs have a new opportunity for a Customer Service Officer to join our Workforce Australia team in South East Melbourne and Peninsula (Sites will be Cranbourne and Dandenong). We are looking for passionate individuals who are keen to make a real difference to the lives of people, while giving back to their local community.About the RoleAs...
-
Service Technician
4 weeks ago
Dandenong, Australia Access Service Australia Full time**Access Service Australia** **Elevating Work Platforms, Telehandlers, Generators, Light Towers.** Full time position, working with an experienced and highly dedicated team, you will be responsible for delivering quality service to our customers whilst performing scheduled maintenance, repairs and function checks. We are looking for an energetic,...
-
Skilled Meat Workers
4 weeks ago
Dandenong, Australia Operations Manager Full time**OMC Australia is a long established and growing meat processing company offering an extensive range of premium beef products to the retail, food service, wholesale, domestic and export markets.** **We are looking for a Permanent Full-Time experienced meat boners and slicers to add to our team for our beef boning facility in Dandenong South, VIC.** **Must...
-
Skilled Meat Workers
4 weeks ago
Dandenong, Australia Operations Manager Full time**OMC Australia is a long established and growing meat processing company offering an extensive range of premium beef products to the retail, food service, wholesale, domestic and export markets.** **We are looking for a Permanent Full-Time experienced meat boners and slicers to add to our team for our beef boning facility in Dandenong South, VIC.** **Must...
-
Customer Service Administrator
6 days ago
Dandenong, Australia Lotus People Full timeCustomer Service Administrator - Temporary to Permanent - Dandenong - Circa $33 p/h + Super - Immediate Start Are you a customer service/administrator superstar looking for an exciting role with an industry-leading company? Lotus People are looking for a passionate and dynamic individual to join our client's customer service department (not a call centre!)...
-
Admin Assistant
1 month ago
Dandenong, Australia CoreStaff Full timeMonday to Friday 8.30am-16.30 - Temp to Perm role based in Dandenong South - Friendly, supportive and inclusive Team **About Our Client** Our client, located in Dandenong South, is an International Leader in cargo handling equipment and on-road lifting machinery have an ongoing/temp to perm vacancy in their service department. **About The Job** Reporting...
-
Customer Service Officer
4 weeks ago
Dandenong, Australia Supagas Pty Ltd Full timeAn excellent opportunity to join a growing company in a fast paced industry. - Full time employment - Excellent Employee Reward Program **About the Company** Supagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for...
-
Dandenong, Australia Bradnam's Windows and Doors Full time**Bradnam’s Windows and Doors** have an opening for a **Customer Service and Administration Representative **to join our Melbourne Distribution Team in Dandenong South. **About Us**: Bradnam’s Windows and Doors is a Family-owned Australian Windows & Doors Manufacturer, operating for 45 years. From humble beginnings in a Hervey Bay backyard, we have...
-
Customer Service
4 weeks ago
Dandenong, Australia William Adams Full timeDo you have a passion for customer service and sales and continually strive for greatness? Will you be proud to wear the William Adams uniform? If so, we will offer you a succession plan that includes ongoing sales and product training and could lead you to hitting the road and earning commissions! **ABOUT THE ROLE** This is a **branch-based sales **role...
-
Customer Service Support
1 month ago
Dandenong, Australia Baptcare Full timeCustomer Service Support - In Home Care - SouthEast region Permanent Full-Time role (2 Positions) Hybrid work environment office & home based, monthly need to attend in-person meetings in head office Camberwell. Secure employment in a growth industry Attractive pay rates with salary packaging benefits About Baptcare We are a faith based, purpose-driven...
-
Sales & Customer Service Coordinator
3 weeks ago
Dandenong, Australia Hoerbiger Full timeWe offer HOERBIGER Australia Pty Ltd has operated for over 36 years in Australia as a leading company in the Compression Technology sector. The Strategic Business Unit Compression Technology forms the backbone of the HOERBIGER group worldwide which has more than years of experience setting standards with performance-defining solutions for Industry. ...
-
Customer Service
4 weeks ago
Dandenong, Australia International Flavors & Fragrances Full time**Key responsibilities will include**: - Responsible for customer sample order fulfillment, management of sample requests from salesforce & IFFMAN, task allocation and sample queue assignment - Responding to customer/commercial inquiries and communication of sample/order statuses to the commercial team & customers - Data-mining of customer orders / SFDC,...