Customer Service

4 weeks ago

Dandenong, Australia Otter Fencing Full time

_**Belong to an Australian owned & operated business with a longstanding 65-year track record.**_
- Otter Fencing = a great business culture and a team that support and care for each other.
- Permanent Full-time position, Mon - Fri 8.30am - 4.30pm | Training provided.
- Put in, show initiative, be supported & build a great long-term future for yourself here

Outgoing, hardworking and ready to start building your career - begin in our internal sales team, learn the business and create your opportunities from there

Yes, this recruitment campaign is very much about identifying a hardworking, committed, team orientated and personable individual - someone for the business to invest in for the long term. If you’ve been giving your future a lot of thought lately and really want to lay the right foundations and build a great career for yourself.. look no further

If you;
- Thrive in a cooperative work environment and naturally extend your hand to help others;
- See through problems to identify the opportunity - taking the initiative is your thing;
- Follow through on your commitments and finish what you start;
- Believe in getting things right the first time round and really take pride in your work;
- Enjoy interacting and establishing good connections with people, and;
- Persist - even when things get tough
- **Then we need to be speaking with you**_

**Otter Fencing | When quality matters**

**The Position**

Working in a fun and fast paced environment, you will be reporting through to the Sales Manager and working as a key member of the team. Your primary objective is to provide Customer Service and Administrative support to the business. The variety of work will keep you busy, and you will have support, every step of the way

Full training will be provided and over time you’ll develop a solid working knowledge of our products, our processes and our customer base. At Otter Fencing we understand it takes time to learn about what we do and how we do it and to have an impact

Responsibilities will Include:

- Handling telephone enquiries in a friendly and professional manner;
- Entering customer enquiries/ leads including tenders into the system;
- Counter/cash sale customer enquiries;
- Raise and send support only quotes;
- and the list goes on.

As you learn the business, you’ll enjoy busy days in a position that puts you right in the centre of all the action

**Key Selection Criteria**

Additional Selection Criteria includes;
- Great verbal communication skills - presenting well over the phone is critical, so too is your ability to be personable and explain yourself clearly;
- A proven track record as a good team player;
- A keen attention to detail and a natural willingness to take care and get things right the first time;
- An ability to ‘think on your feet’, multitask and remain effective under pressure;
- Confident technology skills - you’ll be tech savvy and keen to integrate technology as much as you can to improve the efficiency of the work you do;
- Good numeracy and literacy skills.

**To apply**

It will take you just 3 - 5 minutes to complete.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: In person

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