Commonwealth Student Loans Officer

2 months ago

Regency Park, Australia SA Government -TAFE SA Full time

**TAFE SA**
**Job reference**: 631431
**Location**: 5010 - REGENCY PARK
**Job status**: Short Term Contract
**Eligibility**: Open to Everyone
- **ASO3 salary range $**67,589 - $**72,033 p.a. + super**

**- Full-time, contract role until 22 Aug 2025**
**- Based at Regency TAFE SA campus**
**About TAFE SA**
Awarded the Training Provider of the Year at the 2021 and 2022 SA Training Awards, TAFE SA ensures all South Australian students have access to quality education and skills training across a number of regional and metropolitan locations.

By working with TAFE SA, you’ll have the opportunity to advance your career in a diverse and inclusive organisation, while helping to deliver job-ready skills and meaningful outcomes for students across our state.

**About the role**
As a Commonwealth Student Loans Officer with TAFE SA, you will play a key role in ensuring that our institution meets all legislative and reporting requirements related to Commonwealth Student Loans. You will provide expert support to staff and students by coordinating accurate loan information, ensuring compliance, and maintaining smooth administrative processes.

To be successful in this role, you will need to meet these **Key Selection Criteria**:

- Ability to conduct research and analysis tasks while maintaining excellent organisation and time management skills.
- Proven ability to use initiative and creativity to solve problems and enhance the efficiency and effectiveness of work processes.
- Strong customer service skills, with experience working directly with the public and providing high-quality service to clients while promoting positive customer relations.
- Ability to understand and interpret Acts of Parliament, related regulations, and relevant guidelines.
- Capability to operate effectively under pressure, with strong planning and prioritisation skills to meet deadlines.
- Demonstrated ability to work autonomously and as part of a team, exercising judgement and initiative in an environment of continuous change.
- Proficiency in working with Microsoft Excel at an intermediate level to analyse and organise data accurately.

For more information about the role, please refer to the Role Description.

**Special Conditions**
- Out of hours work will be required.
- Intrastate/ interstate travel may be required.
- The incumbent will be required to participate in the department’s Performance Development Program.
- Eligibility to work in Australia.

Please refer to the Role Description for all Special Conditions.

**Application Instructions**:
**Inclusion and Flexibility Statement**

TAFE SA offers a range of work options to attract and retain great staff, including part-time. We support employees to manage their work-life balance at all stages of their lives. Applicants are encouraged to discuss the flexible working arrangements for this role.

**Enquiries**
Graham MacGowan
Team Leader, Commonwealth Student Loans
Ph: +61883481839

**Applications close**: 14/11/2024 11:45 PM

**Flexibility Statement**
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

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