Issuance Officer

**TAFE SA**
**Job reference**: 646674
**Location**: 5010 - REGENCY PARK
**Job status**: Long Term Contract
**Eligibility**: Open to Everyone
- **ASO3 salary range $67,589 - $72,033 p.a. + super**

**- Full-time, term role until 30 Jan 2026**
**- Based at TAFE SA Regency campus**
**About TAFE SA**
Awarded the Training Provider of the Year at the 2021, 2022 and 2024 SA Training Awards, TAFE SA ensures all South Australian students have access to quality education and skills training across a number of regional and metropolitan locations.

By working with TAFE SA, you’ll have the opportunity to advance your career in a diverse and inclusive organisation, while helping to deliver job-ready skills and meaningful outcomes for students across our state.

**About the role**
**TAFE SA** is looking for a dedicated **Issuance Officer** to join the **Academic Development team**. This role is crucial in ensuring the accurate and timely generation of Qualification and Statement of Attainment parchments for graduates. Operating in a dynamic environment with shifting deadlines, the Issuance Officer will provide outstanding customer service while maintaining compliance with the VET Quality Framework.

**Key Responsibilities**
- Generate and issue TAFE SA parchments and Statements of Attainment for eligible graduates.
- Manage administrative processes supporting data integrity and compliance with the VET Quality Framework.
- Review and improve documentation, procedures, and work processes to enhance efficiency.
- Collaborate with educational units and stakeholders to deliver expert advice and streamline processes.
- Identify risks in work processes, propose solutions, and contribute to making TAFE SA a client-focused organisation.
- Strong interpersonal and communication skills, with the ability to consult with diverse stakeholders and deliver excellent customer service.
- Proven problem-solving skills, including using initiative and creativity to improve work processes.
- Excellent research, organisational, and time management skills to meet deadlines effectively.
- The ability to work under pressure, prioritise tasks, and maintain high standards of accuracy.
- Knowledge of the state and national Vocational Education and Training (VET) sector and related standards.

For more information regarding the position, please refer to the Role Description.

**Special Conditions**
- Out of hours work will be required
- Intrastate and interstate travel may be required.
- Incumbent will be required to participate in the department's Performance Development Program.
- Eligibility to work in Australia

Please refer to the Role Description for all Special Conditions.

**Application Instructions**:
**Inclusion and Flexibility Statement**

TAFE SA offers a range of work options to attract and retain great staff, including part-time. We support employees to manage their work-life balance at all stages of their lives. Applicants are encouraged to discuss the flexible working arrangements for this role.

**Enquiries**
Lisa Toogood
Manager, Regulation Services

**Applications close**: 28/01/2025 11:45 PM

**Flexibility Statement**
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.