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Level 2 Helpdesk

2 months ago

Milton, Australia Strata Results Recruitment Full time

Based in Milton, QLD
- Great Learning Environment
- Casual Position

**Responsibilities**:

- Providing timely and efficient technical support to users
- Troubleshooting and resolving hardware and software issues on desktops, laptops and peripherals
- Installing, Configuring and Upgrading Operating Systems and Software Applications
- Monitoring and Maintaining Computer Systems and Networks
- Managing User Accounts, Permissions and Access Rights
- Creating and Updating Technical Documentation
- Collaborating with other IT teams to resolve Complex Technical Issues

**Requirements**:

- At least 2 - 3 Years of experience in a similar role
- Proficiency in Microsoft Windows and MacOS operating systems
- Experience with Microsoft Office suite and other Business Applications
- Knowledge of computer hardware and peripherals, including printers, scanners and mobile devices
- Excellent problem-solving and troubleshooting skills
- Strong Communication and Interpersonal Skills
- Ability to work well under pressure and manage multiple priorities

**Casual Position**

**Duration**: 6 months

**Hours** - Full time (MON-FRI)
- Business Hours

**Start** - ASAP

**Location** - Milton, QLD

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