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Level 2 Helpdesk
2 weeks ago
- Great Learning Environment
- Casual Position
Responsibilities:
- Providing timely and efficient technical support to users
- Troubleshooting and resolving hardware and software issues on desktops, laptops and peripherals
- Installing, Configuring and Upgrading Operating Systems and Software Applications
- Monitoring and Maintaining Computer Systems and Networks
- Managing User Accounts, Permissions and Access Rights
- Creating and Updating Technical Documentation
- Collaborating with other IT teams to resolve Complex Technical Issues
Requirements:
- At least 3 Years of experience in a similar role
- Proficiency in Microsoft Windows and MacOS operating systems
- Experience with Microsoft Office suite and other Business Applications
- Knowledge of computer hardware and peripherals, including printers, scanners and mobile devices
- Excellent problemsolving and troubleshooting skills
- Strong Communication and Interpersonal Skills
- Ability to work well under pressure and manage multiple priorities
Casual Position
Duration: 6 months
Hours - Full time (MON-FRI)
- Business Hours
Start - ASAP
Location - Milton, QLD
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