Level 2 Helpdesk

2 weeks ago


Milton, Queensland, Australia Strata Results Recruitment Full time
Based in Milton, QLD

  • Great Learning Environment
  • Casual Position

Responsibilities:

  • Providing timely and efficient technical support to users
  • Troubleshooting and resolving hardware and software issues on desktops, laptops and peripherals
  • Installing, Configuring and Upgrading Operating Systems and Software Applications
  • Monitoring and Maintaining Computer Systems and Networks
  • Managing User Accounts, Permissions and Access Rights
  • Creating and Updating Technical Documentation
  • Collaborating with other IT teams to resolve Complex Technical Issues

Requirements:

  • At least 3 Years of experience in a similar role
  • Proficiency in Microsoft Windows and MacOS operating systems
  • Experience with Microsoft Office suite and other Business Applications
  • Knowledge of computer hardware and peripherals, including printers, scanners and mobile devices
  • Excellent problemsolving and troubleshooting skills
  • Strong Communication and Interpersonal Skills
  • Ability to work well under pressure and manage multiple priorities

Casual Position

Duration: 6 months

Hours - Full time (MON-FRI)

  • Business Hours

Start - ASAP

Location - Milton, QLD

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