Program Support Officer, Mental Health Patient

2 weeks ago

Sydney, Australia Clinical Excellence Commission Division Full time

**Program Support Officer, Mental Health Patient Safety Program**

**Clinical Excellence Commission**

**Where you'll be working**

The Clinical Excellence Commission (CEC) is committed to providing leadership in safety and quality to improve health care for patients in NSW. The primary focus of the CEC is to promote and support improved clinical care, safety and quality across the NSW public health system, and to meet functions specified by the Minister for Health. The CEC Strategic Plan places priority on delivering high performing reliable systems and ensuring safety and quality in the provision of healthcare for ‘every patient, every time’ is consistent across NSW Health.

**What you'll be doing**

The Program Support Officer, Mental Health Patient Safety contributes to the ongoing development, implementation, evaluation and refinement of administration activities and initiatives of the Mental Health Patient Safety Team to improve the safety and quality of healthcare in line with the CEC strategic goals. This position is to provide comprehensive, high level, timely and accurate administrative services to support the provision of Mental Health Patient Safety under the direction of the Principal Lead Mental Health Patient Safety.

**What are we looking for?**
- Enthusiastic team members with a 'can-do' attitude
- Commitment to outstanding customer service
- Innovative thinkers who strive for excellence
- Ability to manage a full range of administrative support functions for Mental Health Patient Safety Program team.
- Balance workload and priorities where there are non-negotiable deadlines.
- Contribute to the development and improvement of administrative and project management procedures.

**What can we offer you?**
- Career Development
- A culture focused on core values of Collaboration, Openness, Respect and Empowerment
- One Allocated Day Off (ADO) in each 28 day roster cycle

**Employment Type**: Full Time - Temporary for a period up to 30 June 2024
**Position Classification**: Health Manager Level 1
**Remuneration**: $78,079.00 - $105,030.00 per annum, plus superannuation
**Hours Per Week**: 40 (38hrs Standard + 2hrs toward ADO)
**Requisition ID**: REQ425725

**Location**: 1 Reserve Road, St Leonards
- An up-to-date resume of no more than five (5) pages which clearly details your skills and experience as relevant to this role.
- A cover letter and completed online questionnaire addressing each of the below selection criteria.
- 2x referees will need to be supplied prior to an offer being made.

**Selection Criteria**
- Demonstrated experience in providing high calibre project management support to project officers, improvement advisors or senior managers including high-level administrative services to ensure project aims are met.
- Well-developed communication and interpersonal skills with experience in the preparation of complex correspondence and reports and liaising with staff and managers at all levels.
- Demonstrated computer literacy including advanced data skills in Microsoft Office products or similar software.
- Sound problem-solving skills and forward thinking approach including demonstrated ability to anticipate and meet the needs of a senior manager without instruction and ability to exercise initiative to achieve business focused solutions.
- Demonstrated organisational skills and experience working in a high volume and demanding professional environment with a capacity to prioritise competing demands and achieve results with a customer focused approach.
- Demonstrate capacity to manage confidential and sensitive matters appropriately and with discretion.

**Need more information?**

1) Click here for the Position Description
- Please note: _**_This position is a Temporary position and requires full working rights in Australia_**_ for the duration of the assignment. If you currently hold a temporary visa that allows you to live and work in Australia you may be offered employment in line with the conditions of your visa._

**Our Commitment to Diversity**

For more information, visit our Aboriginal Workforce Page or contact our Access and Inclusion Team.

To be eligible for employment in the role you must be one of the following. You can only be offered employment in this role for the duration that your current visa allows you to work in Australia, and you can only be offered ongoing employment if you have a permanent visa that allows you to work in Australia:

- an Australian Citizen, or
- a permanent resident of Australia, or
- a New Zealand citizen with a current New Zealand Passport, or
- a citizen of another country with an appropriate visa that allows you to work in Australia

**COVID-19 Vaccination Compliancy**

All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). Additionally, Category A workers are required to receive a booster dose three months after

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