Client Service Consultant

6 months ago

Perth, Australia Perpetual Limited Full time

Client Services Consultant Fordham- 6 weeks’ paid leave- Hybrid office/work-from-home environment- Work with various Aboriginal communities across Australia

About Fordham

At Fordham, we specialise in helping Australia’s leading business owners and Managers with all facets of their business.

We’re one of the country’s fast growing Chartered Accounting firms, with a national footprint comprising 20+ Partners and over 150 staff working in top-grade CBD offices in Melbourne, Sydney, Brisbane, and Perth.

Our industry leading Business Advisors enjoy a varied breadth of work, helping clients build both their business value and personal wealth.

We think our unique business model, coupled with our drive for our people’s growth and diversity, makes us a great place for ambitious people to realise their potential and thrive.

About the role

As a Client Services Consultant at Fordham, you will be part of the Executive Office Team. You will:
- Report to the Community Services Manager- Provide customer service and payments support to members of the Community- Provide customer service to Trust Managers and Community Service Consultants- Work closely with the Payments team and other internal stakeholders at Fordham and Perpetual

About you- High school graduate at minimum- Prior experience in a customer service and office administration role- Ability to communicate with customers, internal and external, in a professional and positive manner- Experience working with indigenous communities, desirable not mandatory

Staff benefits- Great support for your learning and development, including study support- Ability to work fully remotely, anywhere in Australia, for one month each year- Discounts on health insurance, retail discount schemes, an annual wellbeing allowance

Diversity and inclusion- WGEA Employer of Choice for gender equality- A growing number of employee-led networks who work to raise awareness and drive continued change- Proudly work with over 23 Aboriginal language groups in various communities across Australia

How to apply

Please note, Fordham is a specialist part of Perpetual. When you hit apply, you will be taken to the Perpetual Group careers portal.

Our opportunity We’d love to learn more about how your interests and experience could be a fit. Here at Perpetual, we are committed to supporting a flexible working environment enabling you to work how and where you work best. Our benefits
- Two weeks additional paid leave for Well-being & Community Leave
- Market competitive Parental Leave
- Access to our Well-being Benefits and Perpetual Discounts providing discounts and special offers on entertainment, clothing, homeware, gift cards, technology, travel, dining and more

Why join us? You'll be joining a growing client-focused and collaborative global team with a values and purpose-driven culture. Each and every day our people bring to life our enterprise behaviours - Stretch, Own It, and Make an Impact. We value Diversity and Inclusion and know that the unique backgrounds, experiences, and perspectives of our people contribute immensely to the delivery of our purpose and strategy. We’re living this commitment as a WGEA Employer of Choice for Gender Equality and have a growing number of employee-led networks to raise awareness and promote Diversity and Inclusion at Perpetual. We are extremely proud to work directly with over 23 Aboriginal language groups in various communities across Australia and we pay our respects to all Aboriginal and Torres Strait Islander People: and to their Elders past and present. Aboriginal and Torres Strait Islander People are strongly encouraged to apply.

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