Customer Care Administrator

7 months ago


Southern Highlands, Australia Orion Full time

Job description

Our client has a current opportunity for a Customer Care Administrator to join their busy Inverness team on a temporary ongoing basis.

This is a full-time positon, working Monday - Friday 8.30am - 5pm.

As Customer Care Administrator, you will possess a strong pro-active customer care skillset and approach to ensure clients and managers receive a high response and service level. You will be proficient and self motivated with excellent IT and administrative skills.

**Main Duties**
- Management of customer care database accurately and timeously.
- Coordination and management of client and subcontractor appointments.
- Providing a strong proactive customer service by multitasking and providing assistance and support to internal and external customers.
- Managing and set up of diary appointments.
- Reporting of any clients who have been waiting for an unacceptable lenght of time for items/responses to be completed.
- Providing updates to assist with client response templates and to continually improve on current processes and client experience.
- Providing emergency call out rota circulated on behalf of Building Manager.
- Provision of weekly meeting minutes to HR Director highlighting updates and any areas of concern.
- Any day to day duties the HR Director may advise within the HR/Payroll/Customer Care/Executive department to ensure the proper performance of the business activity.

**Skills & Experience**
- Strong administration and IT skills.
- Excellent communication skills and the ability to deal with clients in a courteous and efficient manner.
- Previous experience in a busy administrative role.
- Highly organised and the ability to prioritise tasks.

Our role in supporting **_diversity_** and **_inclusion_**
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.


  • Admin Receptionist

    7 months ago


    Southern Highlands, Australia Ramsay Health Care Full time

    **Receptionist/** **Admissions Clerk** - **Utilise your Administration experience to grow your career across our National Network!** **Join us and we will**: - Value your strengths - Appreciate your contribution - Support you to learn and grow **About the Role** Reporting to the General Administration Manager, the successful applicant will be required to...

  • Pre-admission Clerk

    6 months ago


    Southern Highlands, Australia Ramsay Health Care Full time

    **Receptionist/** **Admissions Clerk** - **Utilise your Administration experience to grow your career across our National Network!** **Join us and we will**: - Value your strengths - Appreciate your contribution - Support you to learn and grow **About the Role** Reporting to the General Administration Manager, the successful applicant will be required to...


  • Southern Highlands, Australia Pirtek Australia Full time

    High Level of computer skills in Excel and Word an advantage - Hours - 8.30am to 5pm - Monday to Friday - Job diversity **_The Company_** Proudly Australian, with over 44 years in the business Pirtek specialises in mobile “on-site” service and replacement of hydraulic and industrial hose and fittings. Pirtek Southern Highlands requires a motivated,...


  • Southern Highlands, Australia Pirtek Australia Full time

    High Level of computer skills in Excel and Word an advantage - Hours - 8.30am to 5pm - Monday to Friday - Job diversity **_The Company_** Proudly Australian, with over 44 years in the business Pirtek specialises in mobile “on-site” service and replacement of hydraulic and industrial hose and fittings. Pirtek Southern Highlands requires a motivated,...


  • Southern River, Australia Southern River Care Full time

    Southern River Care is dedicated to supporting individuals to live independently with dignity, confidence, and respect. We believe in providing practical and respectful services that meet our clients' needs, enabling them to remain in their own homes. We operate with integrity, honesty, and transparency, and strive to give back to the community through...


  • Southern Highlands, Australia Ramsay Health Care Full time

    **Casual positions available**: - **Join a dynamic, supportive team!**: - **Work the hours that suit you - true work/life balance!** **About The Role** Southern Highlands Private Hospital caters to a wide range of nutritious meals to patients. In our Catering team, you will work alongside a fast-paced team that thrives on delivering exceptional customer...


  • Southern Highlands, Australia Ramsay Health Care Full time

    **We offer strong, flexible career pathways and have a genuine commitment to work-life balance | Allied Health Assistant to join our **Southern Highlands Private Hospital on a casual basis**!** **Join us and we will**: - Value your strengths - Appreciate your contribution - Support you to learn and grow **The Role** The hospital’s Rehabilitation...


  • Southern Highlands, Australia Align Recruiting Solutions Full time

    **Work with other clinical professionals to deliver person-centred care**: - **Full time role with the option to work from home 1 day a week**: - **Generous salary package** **Are you looking for your next challenge in your nursing career? Do you have a passion for Aged Care and delivering a high standard of Quality care? Then this is the role for...

  • Receptionist

    4 months ago


    Southern Highlands, Australia Ramsay Health Care Full time

    **About the Role** This role will be based in the Private Practice Suites, so previous experience in a Medical Receptionist role is essential to be considered. **Technical Skills Required**: - Attend to switchboard in a timely professional manner - Attend to patients and visitors at the reception desk and direct all enquiries proficiently - Schedule all...


  • Southern Highlands, Australia Australian Unity Full time

    As Australias first member-owned wellbeing company we are dedicated to helping people thrive. We put our people first, customers, clients, partners and communities. The Home Health program delivers in-home support services to aging clients to help them live independently, supported and empowered, within their own homes and communities. **About Your New...

  • Sales Consultant

    4 days ago


    Southern Highlands, Australia Gubbins Pulbrook Mitre 10 Full time

    Highlands Selection Centre is the largest showroom of it’s type in the Southern Highlands, purpose built for interior designers, tradesman, builders and DIY enthusiasts, providing a local destination to source kitchen, bathroom and laundry products and appliances for any new build or renovation. We’re looking for a vibrant retail sales consultant who...

  • Inventory Controller

    3 months ago


    Southern Highlands, Australia Pirtek Australia Full time

    **_Key Job Highlights_** **- Permanent full-time position** - **Full On-the-Job Training**: - **Join a Market Leading Company that Provides Job Security** **_The Company_** Proudly Australian, with over 44 years in the business aver 107 locations across Australia, Pirtek specialises in fluid transfer solutions through mobile “on-site” service and...


  • Southern Highlands, Australia Warrigal Full time

    **Hourly Rate**: $50.36 - Exciting opportunity - Award winning organisation - A supportive team environment **About the role**: Working as part of the Clinical Education team, this role is part of a team of experts in health and aged care aimed at delivering training and development programs to all care staff. As the Demenita Educator Specialist, you will...

  • Practice Manager

    3 months ago


    Southern Highlands, Australia TAFE NSW Full time

    **TAFE NSW Life-Changing Careers** **Practice Manager** **Location negotiable (depending on campus availability)** **Permanent full-time opportunity** **$191,958 package includes salary ($170,090), employer’s superannuation and annual leave loading** At TAFE NSW, we are dedicated to life-changing impact. That’s why we offer world-class training and...


  • Southern Highlands, Australia University of Wollongong Full time

    Continuing Contingent* part time appointment (0.8 FTE, 28 hours per week) - Level 5: $80,543 - $91,087 (pro-rata) + 17% Superannuation - Southern Highlands Campus location We are seeking a motivated Clinical Skills Technician to provide high quality administrative and technical support to the Clinical Skills team which facilitates simulated clinical...

  • Pathology Collector

    7 months ago


    Southern Highlands, Australia Idameneo (No.789) Ltd Full time

    One of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500+ people, Healius provides specialty diagnostic services to consumers and...

  • Pathology Collector

    7 months ago


    Southern Highlands, Australia Laverty Pathology Full time

    Pathology Collector - South Coast & Southern Highlands (EGR) **Job reference**: #9404**Brand**:Laverty Pathology**Schedule**: Various shifts between Monday to Sunday and Public Holidays, as required**Your role as a Pathology Collector.** - Are you looking to grow your career with one of the largest healthcare organisations in Australia?- Are you committed...

  • Accommodation Officer

    4 months ago


    Southern Highlands, Australia TAFE NSW Full time

    **TAFE NSW Life-Changing Careers** **Accommodation Officer** **Location Negotiable** **Permanent full-time (35 hours per week)** **$103,133 package. Salary of $91,272 - $98,291 plus employer’s contribution to superannuation and annual leave loading** At TAFE NSW, we are dedicated to life-changing impact. That’s why we offer world-class training and...


  • Southern Highlands, Australia Warrigal Full time

    **Hourly rate**: $23.39 - $31.62 - Award winning organisation - A supportive team environment - Competitive pay and Not for Profit salary packaging **About the role**: **To be successful you will need**: - Relevant IT experience - Ability to work with IT vendors in an environment where IT infrastructure is wholly or partially outsourced, including working...

  • Store Manager

    4 months ago


    Southern Highlands, Australia Strandbags Full time

    NSW Retail Team 29 Sep 2024 Full time **STORE MANAGER - Highlands Market Mittagong** **We are all Going Places!** We are Strand. The unshakeable **House of Fashion Travel,** going places since 1927. We are _doers; creators_, _innovators, and curators_ of new beginnings. Formerly known as Strandbags, we are Australia and New Zealand’s leading handbag...