Insurance Claims Officer

1 month ago

Melbourne City Centre, Australia Becks Wiggins Stokes Recruitment Full time

Location- Victoria, Melbourne, Melbourne CBD & Inner Suburbs- Job type- Contract- Discipline- Temp and Contract Recruitment- Reference- 856664**About the Role**:
Our client, a leading Industry Super Fund is on the lookout for a new Insurance Claim Officer to join them on a 12-month contract. Here, you will manage the day-to-day claims activities including the review and preparation of files relating to Death, Total and Permanent Disablement, Terminal Illness, Permanent Incapacity, and Income Protection claims.
**Key Responsibilities**:

- Collaborate with external partners to ensure smooth claims processing.
- Review and prepare claims for approval under Board delegation.
- Keep track of claim statuses and address any delays promptly.
- Ensure timely payments for Income Protection claimants.
- Stay updated on procedures and regulations to streamline processes.
- Build and maintain positive relationships internally and externally, while ensuring compliance with legal standards

**Why you’ll want to apply**:

- Competitive $$
- Excellent CBD location with public transport at the doorstep as well as plenty of nearby cafes, restaurants and shopping close by
- Diverse and challenging role, fantastic opportunity to expand your skill set
- Work with a highly experienced and supportive manager
- Member focussed, friendly and professional work environment
- Directly impact the lives of members by managing their claims and ensuring they receive the support they need

**Ideally You’ll Have**:

- Proficiency in assessing various life claims using group life insurance principles.
- Strong communication skills, especially during sensitive discussions with members and beneficiaries.
- Knowledge of Trustee responsibilities and complaints processes (preferred).
- Empathy, attention to detail, and exceptional written and verbal communication.
- A background in insurance and/or superannuation (qualification desirable).
- Familiarity with superannuation legislation and tax laws (desirable).
- Initiative and a team player mindset

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