Service Delivery Consultant

6 months ago

Surrey Hills, Australia ONCALL Group Australia Full time

2/660 Canterbury Road, Surrey Hills, VIC, Australia, 3127
Full time

ONCALL Group Australia Pty Ltd is a quality certified, NDIS and Child, Youth & Family registered service provider and recognised industry leader in the Disability and Community Services Sector.

We take pride in employing people who share our commitment and passion for putting the client the centre of every decision we make and delivering quality services at all times.

This is an exciting opportunity for you to become a key member of ONCALL’s dynamic In-Home Services team.

Reporting to the General Manager In Home Services, you will be a key driver in the provision of flexible and tailored supports to people with disabilities. Your ability to engage with clients and their families, developing strong working relationships is paramount in this role.

**Key responsibilities will include**:
Providing person centred services that enrich the lives of people living with disabilities.
Engaging clients by understanding their needs and ensuring their profiles are maintained in ONCALL’s database.
Actively engage with NDIS participants/families, ensuring that all key stakeholders have a clear understanding of their individual funding
Developing and maintaining professional relationships with NDIS participants/families, staff and other key internal and external stakeholders
Liaising with NDIA, NDIS Quality and Safeguards Commission, and other key stakeholders as required.

**Our Successful Applicant will ideally have**:
Have strong interpersonal skills, enabling effective communication with our NDIS participants and their families.
Focus, prioritise and work effectively within a fast-paced environment.
Knowledge and understanding of NDIS Plans and service agreements.
Experience liaising with internal/external stakeholders such as Support Coordinators, parents, Psychologists etc.

All applicants must be willing to obtain the relevant mandatory screening clearances, hold relevant industry standard certificates and qualifications.

This is your chance to get involved and join one of Australia's fastest growing sectors APPLY NOW if interested or please contact Marcus Goodwin, Recruitment Team Leader for more information on 1300 962 468.

ONCALL Group Australia is committed to child safety, safeguarding and zero tolerance. We take seriously our responsibility to ensure the safety and well-being of all children, young people and adults we support. All applicants and employees must undergo mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.

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