![ONCALL Group Australia](https://media.trabajo.org/img/noimg.jpg)
Intake and Agreements Manager
2 weeks ago
2/660 Canterbury Road, Surrey Hills, VIC, Australia, 3127
Full time
ONCALL Group Australia is a leading service provider in the Disability, and Child, Youth and Family sectors. We are people focused, driven by strong values, and work to deliver excellence in client focused support.
Reporting to the Chief Operating Officer Victoria, the Intake and Agreements Manager is responsible for the development, delivery and review of ONCALL’s intake services, delivering a high quality, seamless transition from intake to service delivery for clients and their supporters seeking ONCALL services.
This service will focus on welcoming new customers to ONCALL, embedding customer service, and comprehensive assessment and planning to ensure a seamless transition to service delivery across all customer facing programs in the organisation.
The Manager Intake and Agreements will have responsibility to ensure all services are provided in accordance with funding and agreement requirements, legislative requirements rules and regulations in addition to the ONCALL strategic plan, policies, procedures, and industry standards.
**Key Accountabilities**:
Actively contribute to the development of program specific business plans that reflect organisational annual targets and key result areas.
Oversight of compliance requirements, risk management (customer, organisational and financial), feedback, and reporting against agreed timelines, with continuous improvement identified and implemented.
Ensure a quality and safeguarding approach to service delivery is embedded in all referrals, assessments, and individual client plans.
Develop and maintain influential relationships with diverse stakeholder groups on highly complex issues in order to maximise outcomes for clients engaging with ONCALL.
Provide leadership and team management to the Intake team and collaborate with programs across ONCALL to maximise the value that a coordinate intake process has for the business.
Collaborate with other service areas and teams to deliver practice leadership and continuous improvement across the group to deliver industry leading services.
Participate in or drive forward projects and programs of work designed to facilitate growth, continuous improvement and service design as required.
**Our Successful Applicant will have**:
A recognised qualification in the field of disability/human services
Demonstrated experience in delivering an intake service with associated skills in the provision of assessments and other intake functions.
Strong interpersonal skills, enabling effective communication with our NDIS participants/families.
Knowledge and understanding of NDIS Plans and service agreements.
Experience liaising with internal/external stakeholders such as Support Coordinators, parents, Psychologists etc.
Have a current (or willing to obtain) NDIS Workers Screening Check.
Does this sound interesting?
ONCALL Group Australia is committed to child safety, safeguarding and zero tolerance. We take seriously our responsibility to ensure the safety and well-being of all children, young people and adults we support. All applicants and employees must undergo mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.
-
Ndis Intake Officer
2 months ago
Surrey Hills, Australia ONCALL Group Australia Full time2/660 Canterbury Road, Surrey Hills, VIC, Australia, 3127 Full time ONCALL Group Australia Pty Ltd is a quality certified, NDIS and Child, Youth & Family registered service provider and recognised industry leader in the Disability and Community Services Sector. ONCALL Group Australia takes pride in employing people who share our commitment and passion for...
-
Ndis Intake Officer
5 days ago
Surrey Hills, Victoria, Australia ONCALL Group Australia Full time2/660 Canterbury Road, Surrey Hills, VIC, Australia, 3127Full timeONCALL Group Australia Pty Ltd is a quality certified, NDIS and Child, Youth & Family registered service provider and recognised industry leader in the Disability and Community Services Sector. ONCALL Group Australia takes pride in employing people who share our commitment and passion for...
-
Legal Graduate Program July 2024 Intake
2 months ago
Surry Hills, Australia LegalVision Full timeLegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership. We have assisted over 200,000 businesses across the UK, Australia and...
-
Legal Graduate Program July 2024 Intake
5 days ago
Surry Hills, New South Wales, Australia LegalVision Full timeLegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership. We have assisted over 200,000 businesses across the UK, Australia and...
-
Law Graduate Corporate July 2024 Intake
2 weeks ago
Surry Hills, Australia LegalVision Full timeLegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership. We have assisted over 200,000 businesses across the UK, Australia and...
-
Legal Graduate Program | July 2024 Intake
2 months ago
Surry Hills, Australia LegalVision Full timeLegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership. We have assisted over 200,000 businesses across the UK, Australia and...
-
Aod Intake Assessment Worker
4 weeks ago
Surry Hills, Australia The Salvation Army Full timeNumber of Positions Available: 1 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...
-
Legal Graduate Program | July 2024 Intake
3 weeks ago
Surry Hills, Australia LegalVision Full timeLegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership. We have assisted over 200,000 businesses across the UK, Australia and...
-
Intake & Assessment Worker
2 weeks ago
Surry Hills, Australia Employment Plus AU Full timeNumber of Positions Available: 1 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...
-
Law Graduate Corporate July 2024 Intake
5 days ago
Surry Hills, New South Wales, Australia LegalVision Full timeLegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership. We have assisted over 200,000 businesses across the UK, Australia and...
-
Legal Grad Program July 2024 Intake
2 months ago
Surry Hills, Australia LegalVision Full timeLegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership. We have assisted over 200,000 businesses across the UK, Australia and...
-
Aod Intake Assessment Worker
5 days ago
Surry Hills, New South Wales, Australia The Salvation Army Full timeNumber of Positions Available:1 Start your career with The Salvation Army today We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. ABOUT US The Salvation Army is one of Australia's largest and...
-
Intake Worker
5 days ago
Hills District, Australia Anglicare Full timeIntake Worker - Emotional Wellbeing for Older Persons (EWOP) Do you have a passion to work with Older People? Are you looking for a rewarding and meaningful job opportunity? Join our warm, supportive, friendly cultureAbout us:As a Christian organisation with a heritage of service spanning 160 years, we exist to serve our community, enrich life and share the...
-
Intake & Assessment Worker
5 days ago
Surry Hills, New South Wales, Australia Employment Plus AU Full timeNumber of Positions Available:1 Start your career with The Salvation Army today We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. ABOUT US The Salvation Army is one of Australia's largest and...
-
Early Childhood Intake Coordinator
5 days ago
Seven Hills, New South Wales, Australia Northcott Full timeJoin our vibrant & inclusive EC Intake team in Seven Hills Temporary Full Time role to 30 June 2025- $75, Super + Salary Packaging available- Join our vibrant & inclusive EC Intake team in Seven Hills: Temporary Full Time role to 30 June 2025:- $75, Super + Salary Packaging availableWho are we?The NDIS Partners in the Community Program (PITC) supports the...
-
Early Childhood Intake Coordinator
5 days ago
Seven Hills, New South Wales, Australia Northcott Full timeJoin our vibrant & inclusive EC Intake team in Seven Hills Temporary Full Time role to 30 June 2025- $79, Super + Salary Packaging available- Join our vibrant & inclusive EC Intake team in Seven Hills: Temporary Full Time role to 30 June 2025:- Rewarding career opportunities to enhance the lives of children and families: $79,648.44 + Super + Salary...
-
Early Childhood Intake Coordinator
2 months ago
Seven Hills, Australia Northcott Full timeJoin our vibrant & inclusive EC Intake team in Seven Hills - Temporary Full Time role to 30 June 2025 - $75,306.14 + Super + Salary Packaging available - ** Join our vibrant & inclusive EC Intake team in Seven Hills**: - ** Temporary Full Time role to 30 June 2025**: - ** $75,306.14 + Super + Salary Packaging available** **Who are we?** The NDIS Partners...
-
Early Childhood Intake Coordinator
3 weeks ago
Seven Hills, Australia Northcott Full timeJoin our vibrant & inclusive EC Intake team in Seven Hills - Temporary Full Time role to 30 June 2025 - $75,306.14 + Super + Salary Packaging available - ** Join our vibrant & inclusive EC Intake team in Seven Hills**: - ** Temporary Full Time role to 30 June 2025**: - ** $75,306.14 + Super + Salary Packaging available** **Who are we?** The NDIS Partners...
-
Early Childhood Intake Coordinator
3 weeks ago
Seven Hills, Australia Northcott Full timeJoin our vibrant & inclusive EC Intake team in Seven Hills - Temporary Full Time role to 30 June 2025 - $79,648.44 + Super + Salary Packaging available - ** Join our vibrant & inclusive EC Intake team in Seven Hills**: - ** Temporary Full Time role to 30 June 2025**: - ** Rewarding career opportunities to enhance the lives of children and families**: - **...
-
Law Graduate Employment July 2024 Intake
1 week ago
Surry Hills, Australia LegalVision Full time**Description**: LegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership. We have assisted over 200,000 businesses across the...