Implementation Manager
7 months ago
Raft is the intelligent logistics platform that’s rewriting the technology playbook for freight forwarders and customs brokers in the automation era. A dynamic UK-based technology company that’s fundamentally reshaping international logistics, we’re searching for an Implementation Manager who is excited by the prospect of working in a rapidly growing scale-up. We have significant runway thanks to funding from leading US investor Bessemer Venture Partners (LinkedIn, Twilio, Shopify), alongside Episode 1 (Zoopla, Betfair, Shazam) and supply chain-focused fund Dynamo Ventures (Sennder, Stord).
As our primary Implementation Manager in your region, you'll be primarily responsible for onboarding and technical implementation for new and existing customers. You'll leverage your project management and interpersonal skills to help drive your customers' desired outcomes.
**Day-to-day you will**:
- Own and manage the entire implementation cycle from signed-to-live for enterprise Freight Forwarders.
- Create and manage implementation project plans for a portfolio of enterprise customers.
- Work closely with the Sales, Product, CS and Support teams, and lead a cross-functional effort to ensure timely delivery of all projects.
- Proactively manage customer and internal stakeholders' expectations during the onboarding and deployment phases.
**We specifically want someone who has**:
- Strong experience in implementation and/or project management with software projects within a Software as a Service (SaaS) environment.
- Knowledge/experience of the Freight Forwarding / Supply Chain / Logistics industry would be advantageous
- Great people skills and at ease communicating with stakeholders from all levels of an organization
- Sound business judgment and decision-making abilities
- The mindset of continuous improvement with a desire and drive to own, manage and develop new or existing processes
- Excellent written and verbal communication to stakeholders
- Have the opportunity to work in a global market and compete with best in class companies who are on the front line of Machine Learning and Engineering developments
- Work in a modern Product-led company where your contributions are valued and have real-world impact
- Get exposure to working with stakeholders on a global level across different industries
- Work in a tech, fast-paced and challenging environment that provides opportunities for professional and personal growth
- Work in a diverse and multicultural environment
Raft is an Equal Employment Opportunity and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, protected veteran status, disability status, gender identity or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled
-
Advisor - Implementing Evidence in Child, Youth &
7 months ago
Melbourne, Australia Centre for Evidence and Implementation Full timeAbout the role Advisor - Implementing evidence in child, youth & family services (Melbourne) Are you an evidence and implementation champion wanting to make a real difference in child, youth and family services? Do you have high-level interpersonal and communication skills, coupled with demonstrated experience in delivering project excellence? Are you...
-
Advisor - Implementing Evidence in Child, Youth &
7 months ago
Melbourne, Australia Centre for Evidence and Implementation (CEI) Full timeAre you an evidence and implementation champion wanting to make a real difference in child, youth and family services? Do you have high-level interpersonal and communication skills, coupled with demonstrated experience in delivering project excellence? Are you interested in joining a diverse, global team that values its people, nurtures professional growth...
-
Implementation Manager
2 days ago
Melbourne, Australia FourQuarters Full time12 month contract, $1100-1200 per day - Managing implemention/deployment/release/cutover/hypercare/BVT - Work from either Sydney or Melbourne A leading industry super fund is looking for an Implementation Manager to work as part of a large transformation programme. You will work across: - Implementation/Deployment - Cutover, hypercare - Incident...
-
Implementation Manager
7 months ago
Melbourne, Australia PowerData Group Consulting Full time**Location**: ACT, NSW, NT, QLD, SA, TAS, VIC, WA **Security clearance**:Must have Baseline You will define and operate a framework for making decisions, manage stakeholder relationships, and identify legitimate authority. The Implementation manager will implement the governance framework to enable governance activity to be conducted. Within a defined area...
-
Implementation Manager
7 months ago
Melbourne, Australia Edrolo Full timeThis role is responsible for managing a team of Implementation and Data Specialists to deliver high-quality support to Edrolo’s clients and end users. This entails understanding the company and team’s strategic direction, vision, and mission, and translating these into clear, measurable, and motivating goals and priorities. The Implementation Manager is...
-
Implementation Manager
6 days ago
Melbourne, Australia NAB - National Australia Bank Full time**Work type**: Permanent Full time **Location**: Aust - VIC Metro Excellent opportunity, for an Implementation Manager to join our Enterprise Technology Team - Build your career in a highly engaged and successful team - Bring your ideas, ambitions, and passions - both in and outside of work - Work in a collaborative and inclusive team environment **A...
-
Implementation Manager
2 months ago
Melbourne, Australia Nixil Full timeOur client is seeking an experienced **Implementation Manager** to join their team and play a pivotal role in ensuring smooth deployments, streamlined processes, and mínimal disruption to business activities. **Key Responsibilities**: - Refine and innovate implementation processes to enhance efficiency. - Maintain the Release Calendar and manage weekly...
-
Implementation Manager
9 months ago
Melbourne, Australia Zone IT Solutions Full timethe We are looking for Implementation Manager for the Melbourne location. This is a long-term Contract role & You will be working on a large-scale project with plenty of growth opportunities. **Requirements**: - Estimate level of effort required for implementation projects; - Review the project design, network build, device testing, systems inter working...
-
Implementation Manager
7 months ago
Melbourne City Centre, Australia HAYS Full timeImplementation Manager - Long term contract with great pay rates (12 months) - Experience in Financial industry preferred - Experience in Release management and execution of Implementation activities required - Customer Mortgage Deposits & Wealth business domain experience desirable **Your new company** Our client - leading banking firm and market leader,...
-
Release and Implementation Manager
2 days ago
Melbourne, Australia The Recruitment Company Full time**Release & Implementation Manager** The primary focus of the Release and Implementation Manager role is to ensure the successful delivery of software changes into production. Melbourne WFH/CBD Hybrid (4WFH) 12 months long term rolling contract 5 years managing implementation of critical IT platforms Some Weekend work involved (Saturdays) **The...
-
Change Implementation Manager
8 months ago
Melbourne, Australia Chandler Macleod Full timeOur client AGL are seeking an experienced Change Implementation Manager to join them on a contract role based in Melbourne CBD. The incumbent will display behaviours which reflect and actively demonstrate alignment to the AGL Values of: Bring on tomorrow, Can do. Will do and Be safe. Be Supportive. **Key purpose of this role** An opportunity exists within...
-
Practice Implementation Manager
3 weeks ago
Melbourne, Australia Melba Support Services Full timePermanent, full-time - Flexible Work - Hybrid Working - Join a human right, values-based Organisation Access to Not-for-Profit Salary Packaging **About Melba** For over 50 years Melba Support Services has been providing services to people with disability. We are a registered provider who focus on supporting people to dream big, embrace life and do what...
-
Implementation Account Manager
6 days ago
Melbourne, Australia Roc Consulting Full timeJOIN AN INDUSTRY LEADING FREIGHT BROKER - DYNAMIC TEAM WITH AN AWESOME WORK CULTURE - GENUINE CAREER OPPORTUNITY WITH WELL ESTABLISHED NATIONAL BUSINESS **Company** This business is Australia's largest 4PL transport and logistics provider who design, build, manage and provide integrated, optimized supply chain solutions. They have significantly grown year...
-
Change Implementation Manager
7 months ago
Melbourne, Australia SS&C Full timeSS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...
-
Change Implementation Manager
7 months ago
Melbourne, Australia SS&C Technologies Full timeSS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...
-
Implementation Head
7 months ago
Melbourne, Australia Resource Corner IT Consulting service Full time**Role Description** This is a full-time on-site role as an Implementation Head - HRP for Australia Region at the Client. The Implementation Head will be responsible for leading and managing teams, ensuring successful execution of projects, managing stakeholders, and overseeing project and resource management. Key responsibilities include project planning,...
-
Implementation Head
7 months ago
Melbourne, Australia Resource Corner Pty Ltd Full time**Role Description** This is a full-time on-site role as an Implementation Head - HRP for Australia Region at the Client. The Implementation Head will be responsible for leading and managing teams, ensuring successful execution of projects, managing stakeholders, and overseeing project and resource management. Key responsibilities include project planning,...
-
Implementation Consultant
7 months ago
Melbourne, Australia Talent International Full timeaustralia melbourne permanent au$120000 - au$140000 per annum + + superFantastic opportunity to join an established and expanding Australian organisation with a head office in Richmond. Due to growth, they are seeking an Implementation Consultant to assist with the smooth running of project delivery. You will be responsible for successfully implementing the...
-
Payroll Implementation Manager
4 months ago
Melbourne City Centre, Australia HAYS Full timePayroll Implementation Manager for a global company based in the Melbourne CBD **Your new company** This ever-growing company based in Melbourne CBD is looking for a Payroll Implementation manager to join their team on an interim basis to help outsource their payroll. **Your new role** You will be responsible for the outsourcing of all the global payroll...
-
Implementation Lead
1 week ago
Melbourne, Australia Aurec Full time6 Month Contract for an Implementation Lead with PM experience - Located at Melbourne Airport with free parking onsite - Approx. $1000 per day incl super - **6 Month Contract for an Implementation Lead with PM experience**: - **Located at Melbourne Airport with free parking on site**: - **Approx. $1000 per day**: - **FULLY ONSITE - NOT...
