Customer Service Representatives

4 weeks ago


Homebush, Australia people2people Full time

Essential and established brand, warm leads including repeat customers
- Western Sydney location with parking on site
- Attractive Commission Structure

**The Company**:
This essential and iconic household name is on the lookout for a standout Customer Service Representatives to join their team in the Western Suburbs of Sydney. You will be a part of a newly established team and required to liaise with new and established property owners in order to service their in-built systems.

**The Role**:
Your duties will include but are not limited to:

- Handling all inbound and outbound customer queries and established customer bases and booking in services
- Provide a high level of service to customers and understanding the value of their systems
- Build and retain long term relationships with customers
- Liaise with internal operations team to ensure timely and accurate service to customer base

**About you**:
As a Customer Service Representative, you will be the face of an iconic household brand. To be successful in this position you will have:

- Previous customer service experience in a contact centre environment.
- Target driven, focused on achieving daily KPI's and targets both team-based and personal
- Excellent phone manner and communication skills including the ability to tailor communication style per stakeholder being engaged with.
- Ability to work in a team and autonomously
- Ability to prioritise effectively and action tasks in an efficient manner

**What's In It For You?**
- Work within an industry-leading, essential household brand that is in a period of exciting expansion
- Access to uncapped commission structure - paid monthly
- Access to monthly branch bonus to reward the entire team for branch success
- Convenient location
- Ability to work from home after the initial training period
- Parking available onsite

If this sounds like you, don't delay and APPLY NOW for any further questions or please contact Sophia Petelo on 02 8270 9757.



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