Data Management Analyst, Bank Operations

2 weeks ago

Sydney, Australia Rabobank Full time

**A bit about us**

Rabobank Australia is the world’s leading specialist in food and agribusiness banking. We are structured as a cooperative. Our purpose is clear: we enable our clients to feed the world sustainably. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our commitment to our employees and clients is at the heart of everything we do.
- 12 month fixed-term contract - potential to extend, convert to permanent employment
- Setup of client facilities across a variety of systems within the bank
- Maintenance of standing orders

**A bit about the role**

We are currently looking for a Data Management Analyst to join our Data Management Team. This role is based in Sydney and will work a hybrid mix of 1-2 days in the CBD office and 3-4 days at home.

The Data Management Analyst is responsible for client on boarding, setup and maintenance of client static data across a variety of systems within the banks operations - ensuring all input is processed in an efficient and accurate manner whilst maintaining high standards and levels of Internal and external client satisfaction. You will handle facility maintenance and setup activities across Rabobank Australia which covers activities such as maintenance of settlements, limits, margins etc.

**What will keep you busy**:

- Delivering professional and quality service to Rabobank Group clients and staff
- Setting-up and maintenance of facility information for Rabobank clients
- Ensuring that the standards are maintained and details are legally accurate and complete as per the legal documentation
- Processing tasks for the rural business in an accurate and timely manner including; additions, amendments, and deletions to core banking and online banking systems.
- Maintenance of standing orders, cheque books and debit cards etc.
- On-going maintenance of RIBS (Rabobank Internet Banking System)
- Setting-up and maintenance of information for customers in the following systems: Calypso, Devon, Kondor+, OMR and Particle
- Document scanning and storage of client requests on file

**About you**:

- 2 years’ experience working with retail back office systems or customer service role
- High attention to detail and understanding of the importance of data integrity
- Good written and verbal communication skills
- Well-developed stakeholder management experience
- Professional manner when dealing with internal clients and customers
- Ability to prioritise tasks and meet deadlines
- Ability to analyse and solve problems as well as being autonomous in this role is crucial
- Excellent stakeholder management across various departments
- Ability to work within a face paced, and changing business environment

**What we're proud to offer you**:

- Hybrid way of working. You will be able to work from home and work in the office 1-2 days per week
- 2 Wellbeing Leave Days
- Education Assistance Program to assist with professional development
- An inclusive Parental Leave policy
- We provide an incentive for eligible employees to receive 1 extra week Annual Leave. With an option to also purchase another 2 weeks Annual Leave
- Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, Temporary & Permanent Disability (TPD) and Income Protection Insurance
- As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners

Rabobank is committed to a culture where diversity and inclusion is valued, respected and encouraged. We welcome applicants from diverse cultures, faith and sexual orientation. If you’d like to discuss how we can make our opportunities more accessible to you, please let a member of the Talent Acquisition team know.

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