UX/UI Design Analyst

3 weeks ago

Parramatta, Australia Link Group Full time

**Overview**

This role is responsible for creating desirable, usable and compelling experiences, leveraging our design system. You will be involved in developing high value insights and designs and conducting research and customer testing to inform roadmap development and prioritisation.

**Key Accountabilities and main responsibilities**

Strategic Focus
- Find creative ways to solve UX problems (e.g. usability, accessibility, findability)
- Translate concepts into user journeys, use cases, wireframes and prototypes
- Identify opportunities to optimize existing user interface designs
- Communicate design ideas and prototypes to technical and delivery stakeholders
- Develop technical and business requirements and always strive to deliver intuitive and user-centered solutions
- Develop wireframes and prototypes
- Support or lead customer testing and research throughout the design funnel (including ethnographic research, resonance testing and usability testing) for specific initiatives
- Co-ordinate customer testing
- Keep updated on products and trends
- Data analysis

People Leadership
- Work collaboratively with business and IT stakeholders and clients

Governance & Risk
- Identify and consider risk and security impacts of designs
- Ensure appropriate governance processes are established and/or followed for design management

**Experience & Personal Attributes**
- 1-2 years of professional design experience, including UX/UI
- Experience developing user interface designs, and UI prototypes.
- Strong communication skills, both written and oral
- Able to work collaboratively with a wide cross-section of stakeholders including Product, Engineering, Product Management, and UX Research
- Self-motivated, able to prioritize and manage workload and meet project deadlines

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

Our Retirement & Superannuation Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

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