Passenger Service Officer

3 weeks ago


Mascot, Australia Star Aviation Full time

The Star Aviation team want to make a difference each and every day they come to work. We take pride in recruiting and fostering a highly engaged team of professionals to represent our brand and the brand of our customers.

Star Aviation is seeking Passenger Service Officers (PSO) who will be responsible for meeting and assisting passengers with reduced mobility that are arriving, departing or transiting at Sydney International Terminal.

About the role
In this role, you will meet and assist customers from all over the world, putting their needs at the heart of everything you do. You'll assist and guide them on their journey through the airport, ensuring they arrive in a safe and timely manner to their destination.

Why you will love being part of the Star family:

- Industry benefits
- Career progression and further skill development opportunities
- Reward and Recognition Programs
- Refer a Friend Program (earn $ per friend referred, T&Cs apply)
- Fun and dynamic working environment

What you'll bring:

- Ability to perform all duties at a high standard of customer service
- Caring approach to dealing with people
- Clear communication and good interpersonal skills
- Reliable and punctual
- A respectful, friendly and supportive approach
- Flexibility and the ability to adapt to changing priorities and situations
- High standards of personal presentation
- Available to work a rotating shift roster
- Positive attitude

Highly desirable, but not essential:

- Experience within the Aviation/Airline industry
- Previous experience working with people with reduced mobility

The recruitment process will also require you to pass:

- Medical Check (health & fitness and alcohol & drugs test)
- Security / Background Check including Federal Police Check

**Job Type**: Part-time
Part-time hours: 20-30 per week

**Salary**: $20.33 - $30.00 per hour

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Referral program

Schedule:

- Afternoon shift
- Day shift
- Morning shift
- Rotating roster
- Shift work

Supplemental pay types:

- Penalty rates

Application Question(s):

- Are you available on Monday January 23?
- Are you available to work a rotating roster?

Work Authorisation:

- Australia (preferred)

Work Location: One location



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