Current jobs related to Passenger Service Agent - Mascot - iDA Australia

  • Airport Passenger Service Agent

    1 day ago

    Mascot, Australia dnata Full time

    Job Title: Passenger Service Delivery AgentAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? We're looking for a skilled Passenger Service Delivery Agent to join our team at Sydney International Airport.Job Summary:We're seeking a highly motivated and customer-focused individual to provide...

  • Airport Passenger Service Agent

    2 days ago

    Mascot, Australia dnata Full time

    Job Title: Passenger Service Delivery AgentAre you passionate about delivering exceptional customer service? Do you have a strong commitment to safety and teamwork? We are seeking a highly motivated and customer-focused Passenger Service Delivery Agent to join our team at Sydney International Airport.Job Summary:The Passenger Service Delivery Agent is...

  • Passenger Services Delivery Agent

    4 weeks ago

    Mascot, Australia dnata Full time

    Sydney International Airport, NSWHave you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Sydney International Airport! dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the...

  • Passenger Service Agent

    2 weeks ago

    Mascot, Australia Swissport International AG Full time

    Overview: Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - “To provide the aviation industry with consistent and tailor-made solutions around the...

  • Passenger Service Officer

    3 months ago

    Mascot, Australia Star Aviation Services Full time

    **Introduction**: Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! **Description**: As a Passenger Service Officer, no two days will be the same, where you will be responsible delivering...

  • Passenger Service Officer

    3 months ago

    Mascot, Australia Star Aviation Full time

    **Introduction**: Star Aviation is Australia's most dedicated Ground Handler, with a footprint in 11 Airports Australia-wide. We pride ourselves on being big enough to manage, but small enough to care. **Description**: As a Passenger Service Officer, you will deliver Passenger Reduced Mobility (PRM) services, assisting and guiding special needs customers...

  • Passenger Service Officer

    4 months ago

    Mascot, Australia Star Aviation Services Full time

    **Introduction**: Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! **Description**: As a Passenger Service Officer, you will deliver Passenger Reduced Mobility (PRM) services, assisting and...

  • Operations/ramp Agent

    3 months ago

    Mascot, Australia Luxaviation Full time

    **Do you have a passion for the aviation industry but like to do things a little differently?** **Are you service-oriented and can appreciate the finer things in life?** **Are you looking for an exciting, flexible and dynamic role in a fulfilling environment?** We are currently seeking a Operations / Ramp Agent - Corporate Aviation to join our Full-Time...

  • Sydney Airport

    4 weeks ago

    Mascot, Australia Star Aviation Services Full time

    **Introduction**: Star Aviation is Australia's most dedicated Ground Handling service provider, partnering with a number of Airlines and Airports. We pride ourselves on being big enough to manage, yet small enough to care. **Description**: As a Passenger Service Officer, no two days will be the same, where you will be responsible delivering Passenger Reduced...

  • Service Delivery Manager

    2 weeks ago

    Mascot, Australia dnata Full time

    About the RoleAs a Service Delivery Manager - Passenger Services at dnata, you will be responsible for the day-to-day management of our passenger services operation at Sydney International Airport. This role requires a strong focus on customer satisfaction and delivering exceptional service to our clients.Key ResponsibilitiesDevelop and Deliver a...

  • Training Specialist

    4 months ago

    Mascot, Australia dnata Full time

    **OVERALL PURPOSE OF THE POSITION** At dnata we are dedicated to assisting employees reach professional goals through development opportunities. The** Training Specialist** will support the dnata Passenger Services business function in a Higher Duties capacity as and when required by the business and operation. As the **Training Specialist - Passenger...

  • Passenger Services Operations Manager

    2 weeks ago

    Mascot, Australia dnata Full time

    Location: Sydney International AirportCompany Overview: dnata is a globally recognized leader in ground services, dedicated to providing exceptional support to the aviation industry. We are committed to fostering a dynamic and engaging work environment that promotes professional growth and development.Position Overview:The Passenger Services Operations...

  • Passenger Services Operations Manager

    2 weeks ago

    Mascot, Australia dnata Full time

    Location: Sydney International AirportCompany Overview: dnata is a leading global provider of ground handling services, renowned for its commitment to excellence and customer satisfaction. We are seeking dedicated, enthusiastic, and team-oriented individuals to join our workforce, ensuring we meet our commitments to our clients.Position Overview:The Service...

  • Passenger Services Operations Manager

    2 weeks ago

    Mascot, Australia dnata Full time

    Location: Sydney International AirportCompany Overview: dnata is a globally recognized leader in ground services, dedicated to providing exceptional service to our clients. We are seeking enthusiastic, committed, and team-oriented individuals to fulfill our operational goals and uphold our customer commitments. dnata is committed to employee development...

  • Service Delivery Manager

    2 months ago

    Mascot, Australia dnata Full time

    Sydney International Airportdnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers. dnata is proud to offer on the job training and upskilling. This allows for opportunities for...

  • Service Delivery Manager

    2 weeks ago

    Mascot, Australia dnata Full time

    About the RoleAs a Service Delivery Manager - Passenger Services at dnata, you will be responsible for the day-to-day management of our passenger services operation at Sydney International Airport. This role requires a strong focus on customer satisfaction and delivering high-quality services to our clients.Key ResponsibilitiesDevelop and Deliver a...

  • Ramp Agent

    2 weeks ago

    Mascot, Australia Swissport International AG Full time

    Overview: Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - “To provide the aviation industry with consistent and tailor-made solutions around the...

  • Airport Operations Coordinator

    1 week ago

    Mascot, Australia dnata Full time

    {"title": "Passenger Service Delivery Agent", "description": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Passenger Service Delivery Agent at Sydney International Airport.As a key member of our team, you will be responsible for delivering exceptional customer service to our airline partners and their...

  • Airport Operations Coordinator

    2 weeks ago

    Mascot, Australia dnata Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Passenger Service Delivery Agent. As a key member of our airport operations team, you will be responsible for delivering exceptional customer service to our airline partners and their passengers.Key ResponsibilitiesCustomer Service: Provide timely, efficient,...

  • Airport Operations Coordinator

    2 weeks ago

    Mascot, Australia dnata Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Passenger Service Delivery Agent. As a key member of our airport operations team, you will be responsible for delivering exceptional customer service to our airline partners and their passengers.Key ResponsibilitiesCustomer Service: Provide timely, efficient,...

Passenger Service Agent

5 months ago

Mascot, Australia iDA Australia Full time

Great Opportunity for a Ground Service Agent at Sydney International Airport

**All applicants need to hold the full work rights to work permanently in Australia as we are not able to sponsor your work visa.

Please note: This is Full-time role on Shift work. We are looking for someone who is able to work with all shift type: Morning shift, Day shift, and Night shift and available working on weekdays, weekends and holidays.

**Responsibilities**:

- Passenger check in, manual and DCS.
- Receive ticket, passport, check documents for validity and accept or reject documents.
- Accept & weigh bags, accept or reject, if reject discuss with passenger (re cost of excess baggage etc.).
- Process check in, tag baggage, arrange seating & issue boarding passes, ensure compliance with security requirements.
- Customer service - assessing the needs of the customer.
- Check serviceability of equipment.
- Arrange & remove tensile barriers and carpets.
- Push WCHR’s, (wheelchair passengers), assist MAAS, (meet and assist), passengers on arrival and departure.
- Set up, close down & stock check in counters.
- Record (written or electronic) flight data and file reports into flight files - (MEL only).
- Answer telephones enquires, operate fax & photocopy machines etc.; send telex’s as required.
- Duties as directed by Managers & Supervisors within skills base.
- Be current in Dangerous Goods Awareness.
- Observe OH & S and security requirements.
- Operate and responsible for recording of flight data.
- Filing reports into flight files.

**Requirements**:

- Experience of Cabin Crew, Passenger Service Staff, or Customer Service at Luxury Hotel
- Understanding for Japanese "Omotenashi" culture for providing the excellent customer service
- Excellent interpersonal skills
- Professional presentation and excellent customer service skills
- Excellent English written and verbal communication skills
- Japanese or other language skills are a plus
- MUST be available to work morning and night shift
- MUST be able to work on weekdays, weekends and holidays
- Proficiency in MS Office
- Understanding of cultural diversity

[Agency Info]

World Mode Holdings Group is a leading recruitment consultancy business in Japan. WMH Group has the largest market share of fashion retail job placements in Japan, with over 1,000 clients in the fashion industry.

iDA Australia is a subsidiary of WMH Group, established in Sep 2018.

**Salary**: $55,000.00 - $60,000.00 per year

Schedule:

- Morning shift
- Night shift
- Shift work

Ability to commute/relocate:

- Mascot NSW: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you interested in learning Japanese customer communication culture?

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Japanese or any other languages (preferred)

Work Authorisation:

- Australia (required)