User Experience Designer

3 days ago


Melbourne, Australia Bupa Full time

**Why Bupa?**

Think beyond conventional insurance and finance sector roles. Health is rapidly emerging as the next big thing for business-savvy innovators. We’re adapting and growing to meet the new realities in healthcare. To achieve this, our agile culture brings together broad expertise to offer more far-reaching services to benefit people’s health and mental wellbeing. This adds variety to your role, presents fresh daily challenges and widens the range of projects and businesses you’ll work across.

**The Opportunity**

Reporting to the Lead Experience Designer, the User Experience Designer is responsible for designing compelling digital experiences and interactions for our customers, aligning design consistency and quality across Bupa Health Insurance's digital channel, and driving a culture of continuous improvement in the UX team.

This role is responsible for the following main areas:
**Experience Design**:
**Experience Design Quality Management** - Ensuring all design is accurate and in line with Bupa design guidelines. You will also coach other team members on the end-to-end experience design process and provide feedback where required.

**Design System Alignment**:
Overall, you will be responsible for validating and translating concepts into beautiful digital experiences in close collaboration with UX Researchers, Designers, Writers, Product Owners, Business Analysts, Engineering and other experts across the business.

As a User Experience Designer within the Digital Health Insurance team, you’ll help shape the next chapter in how our customers interact digitally with Bupa to provide them healthier, happier lives.

**About you**

To be considered for this role you will have:

- 3+ years of web and native (iOS/Android) platform digital design or related design experience
- A firm grasp of accessibility, responsive design, native standards, common UI patterns and usability best practices
- Knowledge of design thinking methodologies, including Ethnography research method, workshop facilitation and various ideations methodologies
- Experienced in user testing remote or online, range of UX research methods, including prototype testing, concept testing, contextual inquiry, surveys, competitor analysis, IA, and sitemaps.
- Experience or certification working in an agile delivery environment
- Excellent written and verbal communication skills to effectively communicate ideas and design decisions to stakeholders at all levels of the organisation.
- Expert knowledge of modern design tools (Figma, Framer, Protopie, After Effects, Lottie), how to work with complex component libraries and the willingness to adopt new tools as needed
- Demonstrated customer-centric mindset; building a user experience with the customer in mind at every step of the journey
- Ability to work both autonomously whilst also enthusiastic about collaborating, learning and sharing with teammates.
- Have a curiosity to understand health insurance business drivers and customer needs.

**What’s in it for you?**

As well as a competitive salary, we offer a range of Bupa benefits and flexible working / work from home arrangements. Our benefits include (but not limited to) discounted private health cover, discounted home and car insurance, discounted exercise programs, access to discounted products and services through our partnerships programs, and access to Smile - our health and wellbeing program. SMILE provides a range of services such as health coaches, annual skin checks and flu vaccinations, assistance with nutrition, mental and general well-being guides and product discounts.

You will feel happier & healthier for working at Bupa- Health insurance



  • Melbourne, Australia PowerData Group Consulting Full time

    **Location**:ACT, NSW, NT, QLD, SA, TAS, VIC, WA, Offsite **Security Clearance**:Must be able to obtain Baseline Key responsibilities: - Collaborating with user researchers and a Product Manager to deeply understand user needs, behaviours, and challenges. - Working in tandem with the product manager to grasp requirements and business limitations, while...


  • Melbourne, Victoria, Australia JLL Full time

    The role of User Experience Designer at JLL involves working on a project to design and develop a user-friendly interface for a mobile app. Tasks include conducting user research, creating wireframes and prototypes, and collaborating with cross-functional teams to ensure a seamless user experience.Key Responsibilities:Gathering and analyzing user...


  • Melbourne, Australia Aquent Full time

    Are you passionate about Education, Technology and People? Do you value work-life balance? Are you looking for a fresh start? Our client is an education and technology company that creates learning experiences that build confidence and momentum toward the future students want. **Location**: Melbourne CBD office -Remote / Hybrid very supportive, flexible...


  • Melbourne, Australia Sportsbet Full time

    **About us** Sportsbet's purpose is to bring excitement to life for its customers and we do this by over-delivering on excitement through serious fun, disrupting the status quo and living our values. We’re a flexible, progressive, open-minded, and inclusive employer with over 7,000 cool, clever and curious people around the world. As part of the Flutter...


  • Melbourne, Australia Bupa Full time

    **Help transform the health of millions of people!** If you’re into solving complex problems, creating seamless and personalised customer journeys, and are passionate about health, we’d love to hear from you! You could be part of the team working to transform the health of Bupa customers. The bigger the challenge, the greater the reward - with a...


  • Melbourne, Australia Bupa Full time

    **Why Bupa?** Think beyond conventional insurance and finance sector roles. Health is rapidly emerging as the next big thing for business-savvy innovators. We’re adapting and growing to meet the new realities in healthcare. To achieve this, our agile culture brings together broad expertise to offer more far-reaching services to benefit people’s health...


  • Melbourne City Centre, Australia HAYS Full time

    Exciting Opportunity for User Expereicne Designer to join our Gov Client **Your new company** Join a dynamic public sector organisation where you can make a real difference! Committed to fostering a culture of innovation and providing employees with meaningful work experiences **Your new role** - Facilitating co-design workshops and interviews with system...


  • Melbourne, Australia Johnson Recruitment Full time

    Work in a high performing team in a supportive & collaborative workplace culture - Hybrid working environment - Grow within a diverse and hands-on environment **_About the role_** Multiple User Experience Designing scope within a Big4 bank in Melbourne, Australia. Looking for experienced and talented UX designers to partake in researching, journey mapping,...


  • Melbourne, Victoria, Australia Canva Full time

    About CanvaAt Canva, we're redefining the world of design and editing. Our mission is to empower everyone to create stunning visual content without requiring extensive design experience.Job OverviewThis role involves working on the web frontend with TypeScript, collaborating closely with leads, designers, and product managers to deliver features and...


  • Melbourne, Victoria, Australia JLL Full time

    JLL is seeking a skilled User Experience Design Specialist to join our team. In this role, you will be responsible for designing and developing a user-friendly interface for a mobile app.Key ResponsibilitiesGathering and analyzing user feedbackDesigning and testing prototypesCollaborating with developers to implement design changesEnsuring accessibility and...


  • Melbourne, Victoria, Australia Canva Full time

    About the RoleWe are seeking a skilled User Experience Design Director to lead and mentor our team of talented designers. The successful candidate will have experience in end-to-end UX/UI design, with hands-on expertise in creating impactful marketing surfaces.Key ResponsibilitiesLead and coach multiple Digital Designers, empowering them to grow and improve...


  • South Melbourne, Australia Kogan Full time

    We’re seeking a driven Experience Designer to play a key role in our fast-paced digital product development team! There is a huge amount of responsibility and impact for this role. **Responsibilities**: - Work within the engineering team to envision and deliver world-class products that meet company objectives across multiple platforms and settings. -...

  • User Experience Lead

    2 weeks ago


    Melbourne, Victoria, Australia Xero Full time

    Principal Product Designer at XeroThis is an exceptional opportunity to become a key figure in one of the leading companies in Australia, Xero. The company is rapidly growing, and this role offers the chance to be part of its exciting journey.Xero's purpose is to make life better for people in small business, their advisors, and communities around the world....


  • Melbourne, Australia Bupa Full time

    **Help transform the health of millions of people!** If you’re into solving complex problems, creating seamless and personalised customer journeys, and are passionate about health, we’d love to hear from you! You could be part of the team working to transform the health of Bupa customers. The bigger the challenge, the greater the reward - with a...


  • Melbourne, Australia AustralianSuper Full time

    At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. **Your...

  • Experience Designer

    7 months ago


    Melbourne, Australia Hudson Australia Full time

    Reporting to the Program Director, the Usability and Accessibility Analyst will be responsible for providing input into and delivering on the execution of the Program's User Testing strategy. This role works closely with the Program Team, and IT technical specialists both within the Department and external vendors to ensure that usability and accessibility...

  • Experience Designer

    2 days ago


    Melbourne, Australia AGL Energy Full time

    As the needs of our customers change, so do we. At AGL, we believe progress is powered by our people. If you’re set on making real change for tomorrow, we have the scale, resources and ambition to get it started today. Now’s an extraordinary time to work with us. We’re taking the lead on renewables and expanding our products to make them more...


  • Melbourne, Victoria, Australia Squiz Full time

    Squiz seeks a talented individual to lead end-user enablement initiatives and develop effective documentation and educational resources for the platform.About the RoleThis position plays a crucial role in creating a seamless user experience and driving customer success.Key AccountabilitiesDevelop and implement a comprehensive documentation...


  • Melbourne, Australia IDP Education Ltd Full time

    An ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Our_**_ _**_core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training._ - We are on a mission to build the world's leading platform and connected community...

  • Experience Designer

    7 months ago


    Melbourne, Australia Bupa Full time

    **Help transform the health of millions of people!** If you’re into solving complex problems, creating seamless and personalised customer journeys, and are passionate about health, we’d love to hear from you! You could be part of the team working to transform the health of Bupa customers. The bigger the challenge, the greater the reward - with a...