User Experience Designer
3 days ago
Work in a high performing team in a supportive & collaborative workplace culture
- Hybrid working environment
- Grow within a diverse and hands-on environment
**_About the role_**
Multiple User Experience Designing scope within a Big4 bank in Melbourne, Australia. Looking for experienced and talented UX designers to partake in researching, journey mapping, digitizing and optimising banking transaction, remediation activity and smooth customer onboarding experience. Deploy your UX experience in working on exciting and innovative iterative processes to smoothen the banking experience.
**_Key Requirements_**
Apart from being a team player with demonstrated ability to interact and convince non-UX professionals within
the organisation, you will need the following attributes:
UX Design Activities:
- End-state user experience definition
- Concept development
- Journey mapping
- Overall Experience Design for both short-term and long-term goals
- Interaction Design (i.e. not just happy day screens, but also flows and mapping)
- Documentation of scenarios and UX flows
- Testing of concepts and flows with bankers and customers
- Stakeholder review/testing of concepts
- Forms Design Specification
- Interaction Design Specifications
- Pitch Deck/Conversation Guide Design
- Low/mid fidelity designs
- Prototyping, information architecture, usability testing
- Map entry/exit points for different channels/platforms
- Sketch, Figma, Invision or similar designing tools highly desired
**_Qualifications_**
- Formal degree/diploma in design/information architecture highly regarded
- 5-10 years’ experience in the UX space
- A portfolio of some of your amazing UX work
**Location : Melbourne / Sydney**
**_What's in it for you_**
You will build your profile internally with senior stakeholders and work for an organisation that supports development, internal career moves and flexible working. As an integral part of a business-critical team, you will constantly be challenging the status quo and delivering high quality customer outcomes. This opportunity is offering a long-term contract based on daily rates for the right person.
For a confidential chat, call 0456 135 922.
Please note you must have full working rights in Australia to be considered for the role.
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