User Experience Designer

6 months ago

Melbourne, Australia Bupa Full time

**Help transform the health of millions of people**

If you’re into solving complex problems, creating seamless and personalised customer journeys, and are passionate about health, we’d love to hear from you You could be part of the team working to transform the health of Bupa customers.

The bigger the challenge, the greater the reward - with a supportive team, the backing of a global organisation and endless opportunity to realise your potential and positively impact the lives of millions of people, you really will be at the heart of it

**What’s your role?**

Reporting to the Lead Experience Designer, the User Experience Designer is responsible for designing compelling digital experiences and interactions for our customers, aligning design consistency and quality across Bupa Health Insurance's digital channel, and driving a culture of continuous improvement in the UX team.

Please note this is a 12 month fixed term contract.

**What will your day look like?**
- Ensure all design is accurate and in line with Bupa design guidelines.
- Coach other team members on the end-to-end experience design process and provide constructive feedback where required.
- Validate and translate concepts into beautiful digital experiences in close collaboration with UX Researchers, Designers, Writers, Product Owners, Business Analysts, Engineering and other experts across the business.

As a User Experience Designer within the Digital Health Insurance team, you’ll help shape the next chapter in how our customers interact digitally with Bupa to provide them healthier, happier lives.

**What will you bring?**
- 3+ years of web and native (iOS/Android) platform digital design (essential)
- A firm grasp of accessibility, responsive design, native standards, common UI patterns and usability best practices
- Knowledge of design thinking methodologies, including Ethnography research method, workshop facilitation and various ideations methodologies.
- Experienced in user testing remote or online, range of UX research methods, including prototype testing, concept testing, contextual inquiry, surveys, competitor analysis, IA, and sitemaps.
- Excellent written and verbal communication skills and ability to clearly articulate complex information and ideas briefly and concisely for a broad audience of stakeholders
- Expert knowledge of modern design tools (Figma, Framer, Protopie, After Effects, Lottie), how to work with complex component libraries and the willingness to adopt new tools as needed
- Demonstrated customer-centric mindset; building a user experience with the customer in mind at every step of the journey

**What's in it for you?**

As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home, you’ll be challenged and encouraged to innovate. You will collaborate strongly with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.

Other benefits include discounts on health insurance, as well as access to our new global wellbeing program, Viva. Viva has been designed to help you to live a healthy and happy life. It encompasses a comprehensive health and wellbeing program which includes access to health insurance benefits that will assist with covering the cost of medical treatment, information and education sessions, and preventative healthcare screening such as annual health assessments and skin checks. You will also be eligible to access various discounted products and services through our VIVA wellbeing partnerships

  • User Experience Designer

    7 months ago

    Melbourne, Australia PowerData Group Consulting Full time

    **Location**:ACT, NSW, NT, QLD, SA, TAS, VIC, WA, Offsite **Security Clearance**:Must be able to obtain Baseline Key responsibilities: - Collaborating with user researchers and a Product Manager to deeply understand user needs, behaviours, and challenges. - Working in tandem with the product manager to grasp requirements and business limitations, while...

  • User Experience Designer

    6 months ago

    Melbourne City Centre, Australia HAYS Full time

    Exciting Opportunity for User Expereicne Designer to join our Gov Client **Your new company** Join a dynamic public sector organisation where you can make a real difference! Committed to fostering a culture of innovation and providing employees with meaningful work experiences **Your new role** - Facilitating co-design workshops and interviews with system...

  • User Experience Design Lead

    3 weeks ago

    Melbourne, Victoria, Australia Circuit Recruitment Full time

    About the RoleWe're seeking an experienced User Experience Design Lead to drive product-led innovation at one of our key clients. This is a high-volume/traffic environment where you'll cut across research and UI, defining end-to-end user experiences on various products.You'll work closely with product managers, designers, and engineers to turn your vision...

  • User Experience Designer

    1 month ago

    Melbourne, Victoria, Australia Canva Full time

    About CanvaAt Canva, we're redefining the world of design and editing. Our mission is to empower everyone to create stunning visual content without requiring extensive design experience.Job OverviewThis role involves working on the web frontend with TypeScript, collaborating closely with leads, designers, and product managers to deliver features and...

  • User Experience Design Specialist

    1 month ago

    Melbourne, Victoria, Australia JLL Full time

    JLL is seeking a skilled User Experience Design Specialist to join our team. In this role, you will be responsible for designing and developing a user-friendly interface for a mobile app.Key ResponsibilitiesGathering and analyzing user feedbackDesigning and testing prototypesCollaborating with developers to implement design changesEnsuring accessibility and...

  • User Experience Designer

    3 weeks ago

    Melbourne, Victoria, Australia Atticus Full time

    We're seeking a skilled Senior Product Designer to join our team in Melbourne. As a key member of our product team, you'll be responsible for crafting user experiences and designing solutions that meet our customers' needs while upholding high product quality.The ideal candidate will have a deep understanding of UX principles and research methods, as well as...

  • User Experience and Interface Designer

    1 month ago

    Melbourne, Victoria, Australia AMP - General Full time

    About the Role: We're seeking a highly skilled User Experience and Interface Designer to join our team at AMP - General. As a key member of our digital product team, you'll be responsible for designing intuitive digital solutions and experiences that meet the needs of our customers and financial advisers.

  • Senior User Experience Designer

    7 months ago

    Melbourne, Australia RMIT University Full time

    Overview:Full-time, Fixed Term position until December 2023Salary Level HEW 8 + 17% SuperannuationBased at the Melbourne CBD campus, and hybrid ways of workingAbout the roleThe Learning Experience Designer will work with a team of curriculum and digital learning resource specialists to implement key initiatives within the RMIT Library Digital Learning Team...

  • User Experience Service Designer for Agile Transformation

    3 weeks ago

    Melbourne, Victoria, Australia Talent International Full time

    Transforming Operational Efficiencies through User-Centric Service DesignTalent International is seeking a skilled User Experience Service Designer to join our Agile squad in Melbourne or Geelong, with flexible work arrangements. This is a 12-month initial contract with long-term potential.The team focuses on improving operational efficiencies and business...

  • Product Designer

    4 weeks ago

    Melbourne, Victoria, Australia Atticus Full time

    About AtticusWe are a Melbourne-based scale-up founded in 2017, offering leading technology in document fact-checking. Our mission is to bring more truth to the world of business.Our software helps customers—law firms, listed companies, and funds—fact-check critical documents before they're disclosed to market. We save our users a lot of pain in...

  • User Experience Visionary

    4 weeks ago

    Melbourne, Victoria, Australia Talent International Full time

    We are seeking a highly skilled User Experience Visionary to join our team at Talent International. The successful candidate will lead the creation and visualisation of customer journey maps that reflect current state, as well as optimised future state journeys and Service Blueprints that enhance the user experience and align with business objectives.As a...

  • User Experience Designer

    8 months ago

    South Melbourne, Australia Kogan Full time

    We’re seeking a driven Experience Designer to play a key role in our fast-paced digital product development team! There is a huge amount of responsibility and impact for this role. **Responsibilities**: - Work within the engineering team to envision and deliver world-class products that meet company objectives across multiple platforms and settings. -...

  • Senior User Experience Lead

    3 weeks ago

    Melbourne, Victoria, Australia Civica UK Ltd Full time

    About the RoleAs a Senior User Experience Lead at Civica UK Ltd, you will be responsible for shaping the user experience and user interface of our products. You will work closely with cross-functional teams to design solutions that are accessible, user-friendly, and aligned with our business goals.We are seeking an experienced Product Designer to join our...

  • User Experience Design Lead

    3 weeks ago

    Melbourne, Victoria, Australia Airwallex Full time

    About AirwallexAirwallex is a leading unified payments and financial platform for global businesses.Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance...

  • User Experience Visionary

    4 weeks ago

    Melbourne, Victoria, Australia Crypto Full time

    At Crypto, we're seeking a seasoned Senior Product Designer to spearhead design efforts in our DeFi Wallet. This pivotal role demands a creative leader who can drive and execute innovative solutions, pushing the boundaries of user experience.

  • User Experience Lead

    5 days ago

    Melbourne, Victoria, Australia Xero Full time

    Principal Product Designer at XeroThis is an exceptional opportunity to become a key figure in one of the leading companies in Australia, Xero. The company is rapidly growing, and this role offers the chance to be part of its exciting journey.Xero's purpose is to make life better for people in small business, their advisors, and communities around the world....

  • Senior User Experience Strategist

    3 weeks ago

    Melbourne, Victoria, Australia Woolworths Group Full time

    Company OverviewThe Woolworths Group is a leading Australian retail and grocery company that has been serving customers for over 100 years.We are committed to creating better experiences for our customers, and we're looking for a talented Senior User Experience Strategist to join our team.About the RoleThis role will involve working with our product teams to...

  • User Experience Researcher

    6 months ago

    Melbourne, Australia Bupa Full time

    **Help transform the health of millions of people!** If you’re into solving complex problems, creating seamless and personalised customer journeys, and are passionate about health, we’d love to hear from you! You could be part of the team working to transform the health of Bupa customers. The bigger the challenge, the greater the reward - with a...

  • User Experience Researcher

    2 months ago

    Melbourne, Victoria, Australia Xero Full time

    User Experience ResearcherAt Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. As a User Experience Researcher, you will play a crucial role in shaping our products and services to meet the needs of our customers.Your Key Responsibilities* Lead complex research projects to understand user...

  • User Experience Visionary

    3 weeks ago

    Melbourne, Victoria, Australia Civica Full time

    Civica is a leading provider of software solutions for the public sector. As a Product Designer, you will play a key role in shaping the user experience and user interface of our products.We are looking for an experienced product designer to join our team. The ideal candidate will have a strong portfolio showcasing their ability to design intuitive and...