See more Collapse

Customer Service Consultant

1 month ago

Sydney, Australia SMAART Recruitment Full time

SMAART Recruitment has once again partnered with one of the world’s leading Contractor Management Software companies. Due to expansion in the APAC region, they now seek the services of an outgoing and driven Graduate or Customer Service Consultant who wants to progress and start their career in software and consulting.
- Based in the heart of Sydney CBD, as a Customer Service Consultant, you will be liaising with a variety of different clients, industries, and markets. You will be the first point of contact for all questions, be it capabilities of the software, general questions, or inquiries that need to be lodged with the Tech team.
- Primary Duties & Responsibilities include:
- Proactively service and support contractor/supplier clients.
- Conduct training on products via phone, web-based and face-to-face meetings.
- Participate in the implementation of sales and marketing projects.
- Field incoming calls, handle contractor customer inquiries, and troubleshoot problems.
- Handle client account management functions, including invoicing and collections.
- Proactively analyse customer service processes and bring forth ideas for continuous improvement.

To be considered for this position:
- Bachelor's degree from an accredited university and/or equivalent work experience.
- Demonstrated leadership skills
- Exceptional verbal and written communication skills
- Excellent presentation skills
- Solid analytical and problem-solving ability
- Available to travel to the U.S for 6-8 weeks training

In return, you will receive full training on the product and on-going support as the company grows. Being a rapidly growing office here in Sydney, there will be plenty of opportunities to progress your career in the near future.
- Team building events, a global AGM, snacks and lunches, and international travel are all some of the perks this company provides to their staff.
- Lastly, this is a hybrid position that will give you the flexibility to work from home and from their great CBD office.
- So if you are ready to work with a cutting-edge company, who will offer not only career progression, but also a fun and friendly work environment, send your resume via the ''Apply'' button. Or for a confidential discussion please contact Will or Sonja at SMAART Recruitment on 03 8637 4411.

We have other current jobs related to this field that you can find below

  • Strategy Consultant

    3 weeks ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    **Strategy Consultant, Temporary up to March 2024, locations are flexible across NSW with hybrid working** We have an exciting opportunity for a Strategy Consultant to join the Strategy team at Revenue NSW. The Strategy team supports the achievement of Revenue NSW’s Aspire 2032 Strategy and is all about making sure our organisation achieves great things,...

  • Strategy Consultant

    5 days ago

    Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full time

    Strategy Consultant. Temporary role up to 6 months. Flexible working locations across our Gosford, Lithgow, Maitland, or Parramatta offices. Regular travel may be required to engage with the team and our partners. Hybrid working.An exciting opportunity has arisen for a Strategy Consultant to join the Strategy and Innovation team within Revenue NSW.This role...

  • Strategy Consultant

    5 days ago

    Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full time

    Strategy Consultant, Temporary up to March 2024, locations are flexible across NSW with hybrid workingWe have an exciting opportunity for a Strategy Consultant to join the Strategy team at Revenue NSW. The Strategy team supports the achievement of Revenue NSW's Aspire 2032 Strategy and is all about making sure our organisation achieves great things, through...

  • Customer Service Consultant

    4 weeks ago

    Sydney, Australia Telstra Full time

    Employment Type Permanent Closing Date 7 June 2023 11:59pm Job Title Customer Service Consultant Job Summary **Job Description**: An excellent opportunity has become available for a highly motivated and passionate Customer Service Consultant to join the Defence Customer Assurance Operations Team. The opportunity: The Customer Service Consultant will...

  • Customer Service Consultant

    2 months ago

    Sydney, Australia Aston Carter Full time

    **Job Snapshot**: **Location**: - Sydney Other**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 537969**Job Summary**: **The Organisation** Aston Carter have partnered with a nationally recognised company within the Financial Services industry to recruit two Customer Service Consultants for contract positions with strong...

  • Customer Service Consultant

    2 weeks ago

    Sydney, Australia SMAART Recruitment Full time

    SMAART Recruitment has once again partnered with one of the world’s leading Contractor Management Software companies. Due to expansion in the APAC region, they now seek the services of an outgoing and driven Graduate or Customer Service Consultant who wants to progress and start their career in software and consulting. - Based in the heart of Sydney CBD,...

  • Customer Service Consultant

    6 days ago

    Sydney, Australia Impel Management Pty Ltd Full time

    Customer service consultant for a leading financial services company - Full time permanent opportunity based in Sydney CBD - Monday - Friday working hours. Flexible working on offer Our client is a leading financial services company based in Sydney. They are seeking a highly motivated and customer-focused individual to join the team as a Customer Service...

  • Customer Service Consultant

    2 weeks ago

    Sydney, Australia Aston Carter Full time

    **Job Snapshot**: **Location**: - Sydney CBD**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 540817**Job Summary**: - seeking multiple Customer Service Consultants for our client that is a global leader in the Financia - Located in St Leonards, you will have the opportunity to work with a highly talented team. - Mandarin...

  • Customer Service Consultant

    5 days ago

    Sydney, New South Wales, Australia Telstra Full time

    Employment TypePermanentClosing Date7 June :59pmJob TitleCustomer Service ConsultantJob SummaryJob Description:An excellent opportunity has become available for a highly motivated and passionate Customer Service Consultant to join the Defence Customer Assurance Operations Team.The opportunity:The Customer Service Consultant will fulfil and resolve requests...

  • Customer Service Consultant

    2 months ago

    Sydney, Australia Downer Group Full time

    Supportive and inclusive culture - A professional and safe working environment - Good employee benefits and entitlements - Hybrid working arrangement We have a great opportunity for experienced Customer Service Consultants to join our North Ryde team and support our Contact Centre. Our Customer Service Consultants will work within flexible working...

  • Customer Services Consultant

    1 week ago

    Sydney, Australia Medilaw Full time

    Company Description Medilaw are seeking an experienced customer service professional to join their growing team in the role of **Customer Service Consultant** **Job Description**: **Key responsibilities will include**: - Being a primary point of contact for all incoming enquiries. - Coordinating specialist Independent Medical Examinations through our...

  • Director Operations

    2 weeks ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...

  • Customer Service Consultant

    2 weeks ago

    Sydney, Australia SMAART Recruitment Full time

    Customer Service role | Mascot location | Easy to reach with public transport - $35.00ph + super | Casual position with full time hours | Regular office hours - Extensive training | Holiday leave | Luxury automotive brand | Global company SMAART Recruitment is looking for 2 Customer Service Consultants to work with one of the world's leading luxury car...

  • Customer Service Consultant

    5 days ago

    Sydney, New South Wales, Australia Aston Carter Full time

    Job Snapshot:Location: Sydney OtherWork Type: ContractCategory: Admin/Customer ServiceJob ID:Job Summary:The OrganisationAston Carter have partnered with a nationally recognised company within the Financial Services industry to recruit two Customer Service Consultants for contract positions with strong views of extension. Our client places high importance on...

  • Customer Service Consultant

    4 weeks ago

    Sydney, Australia SMAART Recruitment Full time

    SMAART has partnered with a national relocations company. Due to business expanding rapidly, they are looking for a **Customer Service Consultant** to join the team. The company offers different services for their clients who are in the process of moving, including removals, packing/unpacking, and storage. As a consultant you will help their clients with...

  • Customer Service Consultant

    2 weeks ago

    Sydney, Australia AIA Group Ltd Full time

    Customer Service Consultant BE THE DIFFERENCE Everyone in the AIA customer care team plays a vital role in helping our customers live Healthier, Longer, Better Lives. If you're looking for a fulfilling career where you can make a difference, join our team at AIA and help us protect what matters most to our customers. **The Opportunity**: As a Customer...

  • Customer Service Consultant

    5 days ago

    Sydney, New South Wales, Australia Aston Carter Full time

    Job Snapshot:Location: Sydney CBDWork Type: ContractCategory: Admin/Customer ServiceJob ID:Job Summary:- seeking multiple Customer Service Consultants for our client that is a global leader in the Financia Located in St Leonards, you will have the opportunity to work with a highly talented team. Mandarin and Cantonese fluency in speaking and writing is...

  • Customer Service Consultant

    5 days ago

    Sydney, New South Wales, Australia Downer Group Full time

    Supportive and inclusive culture A professional and safe working environment Good employee benefits and entitlements Hybrid working arrangementWe have a great opportunity for experienced Customer Service Consultants to join our North Ryde team and support our Contact Centre.Our Customer Service Consultants will work within flexible working arrangements. Full...

  • Customer Service Consultant

    3 weeks ago

    Sydney, Australia Bespoke Career Management Full time

    **Sector**:Architectural and Interior products - **Job Ref**:61278 **About this role**: Our client are an Australian-owned designer and manufacturer of high-quality Bathroomware. Market leaders in the industry, they supply some of the most innovative and influential products to high-end and luxury projects throughout Australia. As Customer Service...

  • Customer Service Consultant

    2 months ago

    Sydney, Australia Bespoke Career Management Full time

    **Sector**:Architectural and Interior products - **Job Ref**:61768 **About this role**: Our client are an Australian-owned designer and manufacturer of high-quality Bathroomware. Market leaders in the industry, they supply some of the most innovative and influential products to high-end and luxury projects throughout Australia. As Customer Service...