Quality Assurance

3 weeks ago

Parramatta, Australia Link Group Full time

**Why Link Group**
Link Group is a global business connecting millions of people with their assets - safely, securely, and responsibly. We have over 6000 employees across 4 continents and continue to grow every day.

Retirement and Superannuation Solutions is the largest business under Link Group and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth.

We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people.

**The Role**
You will be responsible for ensuring Link Advice authorised representatives meet their ongoing compliance obligations.

You will form part of and collaboratively contribute to the Link Advice team that is responsible for the behaviour and performance of its financial advice team.

**Key Accountabilities and main responsibilities.**
Complete Compliance reviews of Link Advice financial advice files, including general advice
Regularly monitor Advice call recordings as part of the compliance audit requirements and as instructed by the Compliance Manager
Prepare regular reports (e.g. for Board reporting, Risk and Compliance Committee Meeting, Compliance Letters sent to client funds)
Handle and report any identified incidents on the Link Group Incident reporting software
Liaise and work with the Link Advice compliance and management teams
Provide administrative support to Compliance Managers; and assist team members with other risk management and compliance tasks as required.
Governance & Risk
Support Link Group assurance programs that deliver effective risk management and compliance practices

**Experience & Personal Attributes**
Qualifications in Financial Services (Advanced Diploma Financial Planning or equivalent preferable)
Sound knowledge of the Financial Services regulation in Australia and relevant laws
Commerce or Business Degree qualification is desirable but not essential.
Experience in financial planning or para-planning
Personal commitment to and visible role modelling of the organisation's behaviours and values.
Resilient, adaptable and culturally sensitive team player
High attention to detail and accuracy
Have a collaborative approach when working with other related stakeholders
Agree to complete agreed CPD training.

**Some of our Employment Benefits**
FlexiWorks - enabling our employees to work in the office and at home
Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
Talent Referral Program
Salary Sacrificing via Superannuation
Employee Assistance Program
Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
Employee discounts - Access discounted rates and offers from a variety of providers including Bupa and Microsoft
Novated Car Leasing

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

**How to apply**

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

Our Retirement & Superannuation Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction

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