Outlets Manager

5 months ago

Brisbane, Australia AccorHotel Full time

**Company Description**
Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.
- Responsible for the timely set up of the assigned Food & Beverage outlets, according to the meal settings and in line with the opening hours
- Preparing schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
- Conducting regular training sessions with the assigned team in line with the departmental SOP’s
- Evaluating the performance of the assigned team and initiate internal development and promotions
- Establishing and updating the outlet’s database of regular guests
- Touring the outlets and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards
- Being actively involved in the outlets promotional activities.
- Consistently offer professional, friendly and engaging service
- Lead the F&B Outlets team in all aspects of the department and ensure service standards are followed
- Handle guest concerns and react quickly and professionally
- To assist in recruiting and training all Outlets Colleagues
- Balance operational, administrative and Colleague needs
- Attend regularly scheduled departmental meetings
- Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
- Have full knowledge of all Outlets menus
- Assist in managing the departmental budget
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned

**Qualifications**
- Three to five years’ experience in all facets of hotel Food & Beverage operations including a minimum of two years leadership experience in a luxury hotel environment is required
- Strong knowledge of wine and fine dining service is required
- At least 1 year’s international experience in a luxury hotel environment is preferred
- A degree in Hospitality Management or Restaurant Management is preferred
- Proven ability to focus attention on guest needs, remaining calm and courteous at all times in a demanding and fast paced environment is required
- Proven strong supervisory/leadership skills and the ability to meet high levels of service excellence
- Proven ability to work cohesively as part of a team in a multi-cultural, diverse environment
- Strong communication and organizational skills are required
- Excellent organizational skills with ability to prioritize and multi-task is required

**Additional Information** We are Heartists**:
We live by our Heartist principles, that is, we embrace the essence of the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.

Sofitel Brisbane Central offers ambassadors career development opportunities within the hotel and the broader Accor Group. We boast strong connections within a network of luxury hotels across the Accor Group that is collectively known as "La Maison" (French for "The House"). This allows ambassadors direct access to world-class expertise from top minds in luxury hospitality.

As a Sofitel Heartist, you will also be rewarded with:

- Career development opportunities within the largest hotel group in the Pacific
- Discounts for ambassadors, as well as their families and friends, at Accor Hotels, worldwide
- Complimentary hotel stay package to celebrate your work anniversary
- Secure parking in the centre of Brisbane for only $10 per day
- Direct access to Central train station
- Complimentary food in the ambassador dining room
- Laundered uniforms.

  • Outlets Manager

    4 weeks ago

    Brisbane, Australia SOFITEL Full time

    **Company Description** Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your...

  • Outlets Manager

    4 weeks ago

    Brisbane, Australia Sofitel Brisbane Central Full time

    Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that...

  • Outlets Manager

    4 weeks ago

    Brisbane, Queensland, Australia SOFITEL Full time

    As the Outlets Manager at Sofitel Brisbane Central, you will be responsible for the overall performance of the food and beverage outlets, including revenue, cost controls, team performance, quality, and guest service experiences.Key Responsibilities:Deliver luxury a la carte service to guests, greeting and seating, and taking orders.Ensure the food and...

  • Outlets Manager

    4 weeks ago

    Brisbane, Australia SOFITEL Full time

    Company DescriptionThrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your...

  • Outlets Manager

    4 weeks ago

    Brisbane, Queensland, Australia SOFITEL Full time

    Job Title: Outlets ManagerJob Summary:Sofitel Brisbane Central is seeking a highly skilled Outlets Manager to lead the daily operations of our restaurant, bar, in-room dining, and mini-bar. As a key member of our food and beverage team, you will be responsible for delivering exceptional guest experiences, managing inventory, and driving revenue growth.Key...

  • Outlets Manager

    3 weeks ago

    Brisbane, Queensland, Australia SOFITEL Full time

    As the Outlets Manager at Sofitel Brisbane Central, you will oversee the daily operations of the restaurant, bar, in-room dining, and mini-bar. Your passion for good food and fine beverages will drive you to lead a large team of food and beverage professionals in creating memorable experiences for our guests.Key Responsibilities:Deliver exceptional luxury a...

  • Outlets Manager

    4 weeks ago

    Brisbane City, Australia SOFITEL Full time

    Job DescriptionAs the Outlets Manager at Sofitel Brisbane Central you will organise the daily operations of the restaurant, bar, in room dining and mini bar. You will be passionate about good food and fine beverages, and lead a large team of food and beverage professionals to create memorable experiences for our guests. Reporting to the Director of Food and...

  • Outlet Manager

    6 months ago

    Brisbane, Australia Sofitel Brisbane Central Full time

    Company Description The Sofitel Brisbane Central is centrally located within the heart of Brisbane city. 416 elegantly appointed rooms and suites are complemented by the finest personal luxuries to make this one of Brisbane’s best accommodation experiences. The hotel features various F&B outlets, two fitness centres, Day Spa and fully flexible event...

  • Stewarding Supervisor | Waste Manager

    2 months ago

    Brisbane, Australia Waste Manager Full time

    Stewarding Supervisor – Waste Manager Are you our next rising star?     Join our team as a Stewarding Supervisor – Waste Manager at The Star Brisbane .   The Star Brisbane is Australia’s newest entertainment hub at the heart of the new Queen’s Wharf Brisbane precinct. The first phase is now open, with more venues and experiences on...

  • Outlets Director

    4 days ago

    Brisbane, Queensland, Australia SOFITEL Full time

    Sofitel Brisbane Central seeks an exceptional Outlets Manager to lead our food and beverage outlets.Key Responsibilities:Deliver luxury a la carte service to guests, greeting and seating and taking ordersEnsure the food and beverage outlets are operating efficiently and profitablyPerform stocktake and purchasing for the outletsFollow the hotel's food safety...

  • Food & Beverage Outlets Manager

    1 month ago

    Brisbane, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM2024290834 **Location**: Brisbane **About Us**: **About the Role**: We are currently seeking an experienced and professional F&B Operations Manager to join the Food & Beverage Team within the Stamford Plaza Brisbane on a Full-Time basis. Reporting to the F&B Director, you will be responsible for assisting with the leadership of our Food &...

  • Outlets Operations Director

    5 days ago

    Brisbane, Queensland, Australia SOFITEL Full time

    Outlets Manager Job DescriptionWe are seeking a highly skilled and experienced Outlets Manager to join our team at Sofitel Brisbane Central.About the RoleThe successful candidate will be responsible for overseeing the daily operations of our food and beverage outlets, including the restaurant, bar, in-room dining, and mini bar. This is an exciting...

  • Assistant Outlets Manager

    5 months ago

    Brisbane, Australia AccorHotel Full time

    **Company Description** A La Maison group member - Sofitel Brisbane Central**: Nestled in the heart of Brisbane city, Sofitel Brisbane Central is known for its exquisite accommodations, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed rooms and suites are complemented by the finest personal luxuries to make this one of...

  • Outlet Consultant

    5 months ago

    Brisbane, Australia Miele ANZ Full time

    Do you thrive working in a fast paced and hands on role? - Do you possess strong stock management and customer service skills? **About Miele** A German family owned company that has an international reputation for being the market leader in manufacturing premium domestic and commercial appliances. Miele prides itself on the quality, longevity and...

  • Store Manager

    1 month ago

    Brisbane, Queensland, Australia adidas Full time

    Store Manager - Brisbane Factory OutletWe are seeking an experienced Retail Store Manager to lead our Brisbane Factory Outlet store to success. As a key member of our retail team, you will be responsible for managing, motivating, and leading a high-performing team to achieve sales targets, KPIs, and an exceptional customer experience.Key...

  • Food and Beverage Outlet Operations Director

    3 days ago

    Brisbane, Queensland, Australia Stamford Hotels and Resorts Full time

    About Stamford Plaza BrisbaneLocated on the banks of the Brisbane River, Stamford Plaza is a 5-star luxury hotel offering stunning river views from all 252 guest rooms. The hotel features eight magnificent function rooms, two flagship restaurants, and The Pav cocktail bar.Job SummaryWe are seeking an experienced Food & Beverage Operations Manager to join our...

  • Retail Store Manager

    1 month ago

    Brisbane, Queensland, Australia Adidas Full time

    Lead Our Brisbane Factory Outlet Store to SuccessAdidas is seeking an experienced Retail Store Manager to lead our Brisbane Factory Outlet store to new heights. As a key member of our retail team, you will be responsible for managing, motivating, and leading a high-performing team to achieve sales targets, KPIs, and an exceptional customer experience.Key...

  • Casual Retail Sales Assistants

    5 months ago

    Brisbane, Australia Authentics Factory Outlets Full time

    **Converse is the story of a sneaker that started on the court and moved to the stage and street.** We’re a brand ready for change and that’s who we hire: the most malleable, the most innovative, and the most creative. Our clothes and sneakers have been worn by rebels, rockers, rappers, artists, thinkers, and individuals. So that’s why we hire...

  • Retail Operations Manager

    2 weeks ago

    Brisbane, Queensland, Australia Adidas Full time

    About this RoleWe are seeking an experienced Retail Operations Manager to lead our Brisbane Factory Outlet store to success. The ideal candidate will have a strong background in retail sales and a proven track record of leading teams to achieve sales targets.The successful candidate will have excellent leadership and communication skills and be able to...

  • Area Business Manager

    5 months ago

    Brisbane, Australia M.J. Bale Full time

    **Introduction**: M.J. Bale is Australia's leading menswear brand committed to sustainability and ethical practices. As the country's first carbon-neutral fashion brand and a B Corp certified company, M.J. Bale pioneer’s environmentally conscious fashion. Notable achievements include creating the world's first methane-reduced wool in 2021 and launching...