Services Administrator

4 weeks ago


Melbourne, Australia Adecco Full time

Excellent team
- Close to shops & transport links

The Service Administrator plays a crucial role in ensuring the smooth operation of service department, supporting both clients and team member.

**Client Details**

Our client is a leading provider of industrial supplies, committed to delivering quality products and exceptional service to our clients. With a strong reputation for reliability and excellence, they are dedicated to supporting the success of businesses across various industries.

**Description**
- Controlling data management and flows between customer systems, and in-house operations software to facilitate the Field Maintenance Services for the relevant contracts.
- Over-seeing electronic data flows to electronic devices to the appropriate employees to ensure jobs are carried out in accordance with our Service Level Agreements.
- Respond to, resolve, and if necessary, escalate customer queries
- Monitor KPI compliance with contracts
- Generation of all invoicing for Field Maintenance contracts
- Liaise with customers and build relationships providing a high level of customer service.
- Other duties as needed administratively.
- Assistance with purchase orders for sites that includes stationary, bin washing, maintenance and services etc.

**Profile**
- Strong administration experience from previous roles
- Excellent customer service
- Strong IT skills with SAP experience preferred

**Job Offer**

0000094149-1_170106020074497



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