Desktop Services Administrator
1 week ago
Our greatest assets are not our extensive tech investments or tools, swanky offices or shiny MACs, our greatest assets are our people The Desktop Services administrators form part of a team of human centered technical problem solvers that enable the enterprise to be at their most effective.
Responsibilities:
- Responsible for managing and coordinating all aspects of Desktop Support (1st & 2nd level) to end users. (up to 1000 users)
- Providing telephone and face to face technical support to users regarding Desktop issues.
- Following agreed procedures, respond to requests for assistance by providing information to enable users to resolve their problems.
- Maintaining accurate log entries of fault with resolution and contact details.
- Ensuring all hardware/software installations and routine upgrades are implemented according to Service Level Agreements.
- Providing the business with a professional service by ensuring requests are regularly updated and realistic resolution times are provided.
- Working on tasks as assigned by IT Support Manager.
- Providing an effective interface between users and service providers supplying all necessary diagnostic information according to procedures.
- Ensuring technical queries not progressing are escalated to Network Engineers according to established procedures.
- Participating in ongoing team training.
Let's talk about you:
- Sound technical knowledge of Desktop hardware and both standard and customised (inhouse) software.
- Sound analytical and problemsolving skills.
- Good time management and communication skills.
- Ability to manage multiple problems at once and prioritise issues.
- Strong customer service focus.
- Sound knowledge of the organisation's Standard Operating Environment (SOE).
- ITIL Foundation Certificate a nice to have.
- Good understanding of a range of Microsoft Back Office products (Active Directory, Azure, Intune, Autopilot, SCCM, MS Exchange, MS Teams)
- Experience working within an ITIL framework and toolsets. I.e. ServiceNow an advantage
- Selfmotivated, capable of working with limited supervision, proactively reporting on status and tasks.
Sound like you? That's a good sign In return for your energy and ideas, we offer a flexible working environment and great compensation.
We always support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home and office, or a combination of both.
We're Latitude, partners in money Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success.
Digital payments, cards, loans, and insurance is what we offer - but what we really are is a platform that helps people shop and live better.
Always living and breathing our values.Act Right, Show Care, Be Curious.- Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.
Only open to Australian or New Zealand Permanent Residents or Citizens._-
Desktop Services Lead
1 week ago
Melbourne, Victoria, Australia CareSuper Full timeExperienced in managing Windows 10/11, we are looking for you Work with all levels across the organisation Chance to join an engaging & inclusive team with great workplace benefitsIf you've ever found yourself asking 'can we do this better?' then you're exactly the kind of person we're looking for.The opportunityIn this role, you will play a pivotal role in...
-
Desktop Support Administrator
1 week ago
Melbourne, Victoria, Australia Camp Australia Full timeAt Camp Australia, children are at the heart of everything we do. We guide children's growth before school, after school and on their holidays. Our engaged educators foster a safe, inclusive environment where children can relax, have fun and grow.We partner with government, independent and religious schools across Australia. As every school is different, and...
-
Desktop Support Administrator
1 week ago
Melbourne, Victoria, Australia Roomex Limited Full timeremember your preferences (such as language); monitor the general performance of our visitors' experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors; store essential information to allow you to register and/or login to our site; allow you to share any of our website's...
-
Desktop Support Administrator
1 week ago
Melbourne, Victoria, Australia Corpay Full timeYour role What you'll be doing About Us We help businesses of all sizes simplify the way they make and receive payments. Our solutions enable businesses to automate, secure, digitise and control their payments. With market leadership in commercial fuel cards, we operate in over 100 countries employing more than 10,000 people globally. FLEETCOR...
-
Desktop Support Technician
1 week ago
Melbourne, Victoria, Australia Talent International Full timeJob Details:LocationMelbourneSalaryNegotiableJob TypeFull TimeRefBBBH98192_ ContactDonal McCannPostedabout 1 hour ago CBD Location Government Department Onsite desktop supportThe purpose of this role is to provide desktop support for internal users for this Government Department including setting up of monitors and docking stations.You will be responsible...
-
Desktop Support Analyst
1 week ago
Melbourne, Victoria, Australia Operandi Full timeWork onsite in Melbourne CBD Large Enterprise Organisation Great team environmentOperandi Consulting are seeking an experienced desktop support analyst for a 3-month contract position based onsite in Melbourne CBD.We are looking for someone to start ASAP with strong customer and communication skills.Working in a team of 3, you will be responsible for...
-
IT Desktop Support Officer
1 week ago
Melbourne, Victoria, Australia Public Sector People Full timeImmediate Start- $45 an hour + super Desktop support required, Local Government experience desirablePublic Sector People (PSP) are currently looking to speak to anIT Desktop Support Officer who would be interested in a 3-month rolling contract within a Local Government organisation.- _Immediate start date_- _Melbourne East location (approx. 36km from the...
-
Desktop Support
3 weeks ago
Melbourne, Victoria, Australia Randstad Australia Full timeDesktop Development/Support InTune / Windows 11 deployment project, ASAP Start Desktop Development/Support Engineer is currently required for a 3 months contract to develop, deploy and support the SOE (windows 11, Intune) for 700+ users. To be successful in this position you will be an experienced Desktop Engineer who has demonstrated experience in SOE...
-
Desktop Support
2 months ago
Melbourne, Victoria, Australia Randstad Australia Full timeDesktop Development/Support InTune / Windows 11 deployment project, ASAP Start Desktop Development/Support Engineer is currently required for a 3 months contract to develop, deploy and support the SOE (windows 11, Intune) for 700+ users. To be successful in this position you will be an experienced Desktop Engineer who has demonstrated experience in SOE...
-
Desktop Support
1 week ago
Melbourne, Victoria, Australia Randstad Full timeDesktop Development/Support InTune / Windows 11 deployment project, ASAP Start Desktop Development/Support Engineer is currently required for a 3 months contract to develop, deploy and support the SOE (windows 11, Intune) for 700+ users. To be successful in this position you will be an experienced Desktop Engineer who has demonstrated experience in SOE...
-
Desktop Support
1 week ago
Melbourne, Victoria, Australia Total IT Global Full timeMain Responsibilities include: Provide 1st line IT support to endusers with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance...
-
Desktop Support Engineer
1 week ago
Melbourne, Victoria, Australia Blubiz Full timeWe are in search of an experienced Desktop Support Engineer to offer technical support to Senior Executives and staff for a key client. The position is full-time at customer premises in Port Melbourne, working alongside skilled solutions experts and a remote support team to maintain top-notch environments.ResponsibilitiesProvide daily technical support for...
-
Desktop Support Analyst
1 week ago
Melbourne, Victoria, Australia Anton Murray Consulting Full timeMelbourne- Ancillary Areas- Contract or TemporaryOur client is a global financial services business looking for a Desktop Support Analyst to join on an initial contract.Position Overview: Provide a concierge service for both high profile and standard Audio Visual and Video Conference related meetings. Ensure that hardware is available for new starters....
-
Desktop Support Technician
1 week ago
Melbourne, Victoria, Australia Woods & Co Recruitment Full timeDandenong South, Victoria Work effectively independently and within a small team Take initiative in a dynamic environmentLevel 2-3 Desktop Support Technician.Responsibilities: Provide technical support to employees for all desktop and laptop computers Troubleshoot and resolve hardware and software issues Install and configure new software and hardware...
-
Desktop Supervisor
1 week ago
Melbourne, Victoria, Australia Burbank Full timeBBS offers an attractive base salary, with plenty of benefits Opportunity to work in a alongside a great team & culture Managers who provide continuous support for your personal and career growth Desktop Supervisor - Insurance BuildingAbout the role: BBS has an exciting opportunity for an Desktop Supervisor to join the team in VIC. Reporting to Senior...
-
Desktop Support Officer
1 week ago
Melbourne, Victoria, Australia SYC Full timeAre you looking for a role where you can make a difference?As a Desktop Support Officer, you will play a crucial role in in maintaining and enhancing our end- user infrastructure and providing exceptional customer service to our internal and external users. You will be responsible for providing technical support and ensuring our systems and networks are...
-
Desktop / Infrastructure Engineer
1 week ago
Melbourne, Victoria, Australia Hudson Full time3 month contract circa $50 /hr Onsite role based in Cremorne AD / O365 / IdAM / Networking / Imaging3 month contract based in Cremorne providing Desktop & Infrastructure Support across AD, O365, IdAM, Networking & Imaging.3 month contract based in Cremorne providing Desktop & Infrastructure Support across AD, O365, IdAM, Networking & Imaging paying circa $50...
-
Desktop / Infrastructure Engineer
1 week ago
Melbourne, Victoria, Australia Swtest Full time3 month contract circa $50 /hr Onsite role based in Cremorne AD / O365 / IdAM / Networking / Imaging3 month contract based in Cremorne providing Desktop & Infrastructure Support across AD, O365, IdAM, Networking & Imaging.3 month contract based in Cremorne providing Desktop & Infrastructure Support across AD, O365, IdAM, Networking & Imaging paying circa $50...
-
Desktop Support
1 week ago
Melbourne, Victoria, Australia Programmed Full timePERSOLKELLY is seeking Desktop End User Experience Engineer for one of their Global Pharma Client based in MelbournePERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing...
-
Desktop Supervisor
1 week ago
Melbourne, Victoria, Australia Burbank Full timeAdmin / Secretarial / Office Support Administration Melbourne Permanent / Full Time20/1/202- Great work culture with unbeatable employee benifits Join our group of companies which consists of over 700 employees Great career opportunityBeacon Building Services provides customers with repair, maintenance, refurbishment and fit-out services for both residential...