Duty Manager/supervisor
6 months ago
Overview:
We are seeking a highly motivated and experienced Duty Manager to join our team. As a Duty Manager, you will be responsible for overseeing the daily operations of our establishment and ensuring exceptional customer service. This is a leadership role that requires strong organizational skills, attention to detail, and the ability to effectively manage a team.
**Responsibilities**:
- Supervise and coordinate the activities of staff members to ensure smooth operations
- Train and mentor team members on food production, food preparation, and customer service
- Monitor inventory levels and place orders as needed
- Ensure compliance with health and safety regulations
- Handle customer inquiries, complaints, and feedback in a professional manner
- Assist with scheduling and payroll management
- Collaborate with other managers to develop and implement strategies for improving overall efficiency and profitability
- Maintain a clean and organized work environment
**Requirements**:
- Previous experience in a supervisory or managerial role in the restaurant or hospitality industry
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Knowledge of food safety regulations and best practices
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Flexibility to work evenings, weekends, and holidays as needed
Preferred Skills:
- Culinary background or experience in food preparation
- Experience in bartending or beverage service
- Familiarity with hotel operations
We offer competitive pay rates based on experience. This is a full-time position with opportunities for career growth within our organization.
If you are passionate about delivering exceptional service, have strong leadership skills, and thrive in a dynamic environment, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.
**Job Types**: Full-time, Permanent
Pay: From $65,000.00 per year
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Moss Vale, NSW 2577: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Management: 1 year (required)
Work Authorisation:
- Australia (required)
Work Location: In person
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