Consumer Support Officer

1 week ago


Melbourne, Australia Adecco Full time

We are seeking a Consumer Support Officer for a leading global company in the interactive entertainment industry based in Scoresby. The role requires and immediate start with full time hours.

**Client Details**

Adecco is a global leader in workforce solutions, providing comprehensive services in the areas of temporary staffing, permanent placement, career transition, and talent development. Adecco has established a strong presence in more than 60 countries and territories, connecting thousands of talented individuals with rewarding employment opportunities.

Our client is a renowned global leader in the interactive entertainment industry, dedicated to creating innovative gaming experiences that captivate players of all ages.

**Description**
- Provide technical assistance, troubleshoot software and hardware issues, and guide customers through the resolution process.
- Document customer interactions, issues, and resolutions accurately in the customer support database.
- Collaborate with internal teams to escalate complex technical issues and provide timely feedback to customers.
- Maintain a strong knowledge base of products, services, and policies to deliver accurate and up-to-date information to customers.
- Identify opportunities for process improvement and contribute to the development of support materials, FAQs, and knowledge articles.

**Profile**
- At least 1 year experience in a call centre role / high volume call customer service role
- Previous trouble shooting experience would be beneficial
- Attention to detail and accuracy

**Job Offer**

0000092800-1_168980697637765



  • Melbourne, Victoria, Australia Adecco Full time

    We are seeking a Consumer Support Officer for a leading global company in the interactive entertainment industry based in Scoresby. The role requires and immediate start with full time hours.Client DetailsAdecco is a global leader in workforce solutions, providing comprehensive services in the areas of temporary staffing, permanent placement, career...

  • Consumables Officer

    1 week ago


    West Melbourne, Australia Australian Red Cross Lifeblood. Full time

    **At Lifeblood, our purpose is simple**: to give life. - Fixed term, full time opportunity to November 2024 - Monday to Friday roster - Located at Melbourne Processing Centre, VIC Discover life-giving possibilities Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is...

  • Consumables Officer

    2 weeks ago


    West Melbourne, Victoria, Australia Australian Red Cross Lifeblood. Full time

    At Lifeblood, our purpose is simple: to give life. Fixed term, full time opportunity to November 202 Monday to Friday roster Located at Melbourne Processing Centre, VICDiscover life-giving possibilitiesLifeblood is more than just a job or a career, it's an opportunity to be part of something that matters.As an organisation, our purpose is simple: to give...


  • Melbourne, Australia The Royal Melbourne Hospital Full time

    -Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: The Royal Melbourne Hospital Salary: Salary not specified Occupation: Administration/Secretarial, Health and Allied Health, Research, Family Violence Workers, Medical, Nursing Reference: 71170 **Consumer Liaison Officer** - ** Key member of the growing Patient Experience and...


  • Melbourne, Australia The Royal Melbourne Hospital Full time

    -Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: The Royal Melbourne Hospital Salary: Salary not specified Occupation: Administration/Secretarial, Health and Allied Health, Research, Family Violence Workers, Medical, Nursing Reference: 71170 **Consumer Liaison Officer** - ** Key member of the growing Patient Experience and...


  • Melbourne, Australia Simplot Full time

    Simplot Australia is a food manufacturing and agriculture business encompassing potato, vegetable, seafood, and sauce operations that supply a wide range of frozen, shelf-stable and chilled products to Australia and New Zealand’s major retail and food service customers. As a leading provider of quality, nourishing and sustainable food, we are focused on...


  • Melbourne, Victoria, Australia Simplot Full time

    Simplot Australia is a food manufacturing and agriculture business encompassing potato, vegetable, seafood, and sauce operations that supply a wide range of frozen, shelf-stable and chilled products to Australia and New Zealand's major retail and food service customers.As a leading provider of quality, nourishing and sustainable food, we are focused on...


  • Melbourne, Victoria, Australia The Royal Melbourne Hospital Full time

    Location: Melbourne | Northern MetropolitanJob type: Full timeOrganisation: The Royal Melbourne HospitalSalary: Salary not specifiedOccupation: Administration/Secretarial, Health and Allied Health, Research, Family Violence Workers, Medical, NursingReference: 71170Consumer Liaison Officer- Key member of the growing Patient Experience and Community...

  • Peer Support Worker

    3 weeks ago


    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Full time, Part time Organisation: Austin Health **Salary**: Salary not specified Occupation: Human Resources, Legal, Occupational Health and Safety, Administration/Secretarial Reference: 51071 **Adult Community Mental Health - Lived Experience Worker - Consumer Support** **Peer Support Worker -...

  • Consumer Liaison

    3 weeks ago


    Melbourne, Australia The Royal Women's Hospital Full time

    Location: Melbourne | Northern Metropolitan Job type: Not provided Organisation: The Royal Women's Hospital **Salary**: Salary not specified Occupation: Administration/Secretarial, Communications, Marketing and Media, Facilities Management, Finance, Health and Allied Health, Human Resources, IT and Telecommunications, Information Management, Medical,...


  • Melbourne, Australia Northern Health Australia Full time

    **About Northern Health**: As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none. Northern Health is located in the rapidly growing northern suburbs with projected...


  • Melbourne, Australia Northern Health Australia Full time

    **About Northern Health**: As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none. Northern Health is located in the rapidly growing northern suburbs with projected...

  • Peer Support

    2 weeks ago


    Melbourne, Australia Monash Health Full time

    Location: Melbourne | Eastern Metropolitan Job type: Part time Organisation: Monash Health **Salary**: Salary not specified Occupation: Nursing Reference: 57731 **Monash Health Mental Health Services **provides a range of community, bed-based and specialist services covering the Casey, Cardinia, Greater Dandenong, Kingston and Monash LGAs - a...


  • Melbourne, Victoria, Australia The Royal Melbourne Hospital Full time

    Location: Melbourne | Northern MetropolitanJob type: Part timeOrganisation: The Royal Melbourne HospitalSalary: Salary not specifiedOccupation: MedicalReference: 72747Emergency Department - Peer Support Worker- Exciting Consumer Peer Support role:Emergency Department CPSW based at Royal Melbourne Hospital (RMH) We are seeking an experienced, enthusiastic...


  • Melbourne, Victoria, Australia The Royal Melbourne Hospital Full time

    Location: Melbourne | Northern MetropolitanJob type: Full time, Part timeOrganisation: The Royal Melbourne HospitalSalary: Salary not specifiedOccupation: MedicalReference: 70699Emergency Department - Peer Support Worker- Exciting Consumer Peer Support role:- Part time two positions:- Emergency Department CPSW based at Royal Melbourne Hospital (RMH) We are...


  • Melbourne, Victoria, Australia Northern Health Australia Full time

    About Northern Health:As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.Northern Health is located in the rapidly growing northern suburbs with projected growth the...


  • Melbourne, Australia The Royal Melbourne Hospital Full time

    Reference Number- 72849- Position Title- Consumer Peer Support Worker- Location- The Royal Melbourne Hospital - City & Royal Park Campus- Award- Psych Health ProfessionNDC [77]- Advertisement text**Engage Consumer Peer Support Worker** - **Ongoing part time role offering peer support in and across Royal Melbourne Hospital Mental Health Services and Engage...


  • Melbourne, Australia The Royal Melbourne Hospital Full time

    Reference Number- 72849- Position Title- Consumer Peer Support Worker- Location- The Royal Melbourne Hospital - City & Royal Park Campus- Award- Psych Health ProfessionNDC [77]- Advertisement text**Engage Consumer Peer Support Worker** - **Ongoing part time role offering peer support in and across Royal Melbourne Hospital Mental Health Services and Engage...


  • Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Part time Organisation: Western Health **Salary**: Salary not specified Occupation: Nursing Reference: 52481 An exciting opportunity exists for an enthusiastic, compassionate Consumer Peer Support Worker to join our team at Western Health’s female only acute inpatient unit based at Footscray...

  • Peer Support

    4 weeks ago


    Melbourne, Australia Monash Health Full time

    Location: Melbourne | Eastern Metropolitan Job type: Part time Organisation: Monash Health **Salary**: Salary not specified Occupation: Nursing Reference: 59688 **Monash Health Mental Health Services **provides a range of community, bed-based and specialist services covering the Casey, Cardinia, Greater Dandenong, Kingston and Monash LGAs - a...