Administration & Scheduling Support
2 weeks ago
ECAAS Certification International, a division of the Cullinan Group, is a JAS-ANZ accredited Certification Body. We provide internationally recognised Certifications for our global clients to the ISO 9001:2015 Quality, ISO 14001:2015 Environmental and ISO 45001:2018 Occupational Health & Safety management system standards. We also provide training, internal auditing and assessment services for a wide range of clients from engineering, mining and manufacturing through to healthcare, consulting, construction and cleaning.
As a result of rapid national and international growth, we are seeking a motivated, enthusiastic and experienced Administration and Scheduling Coordinator. This is a dynamic and rewarding role and will suit someone who has excellent communication and inter-personal skills, along with exemplary time management and organisation skills. We require a person that can adapt to changing priorities and varying workloads, ensuring that quality work is delivered and an impeccable eye for detail is always maintained.
**About the role**
You will be working closely with our local and international teams (including Singapore, Japan, Korea and New Zealand) and will be required to perform a variety of administrative duties across all aspects of our business, with accountability for achievement essential to success in the role.
**Responsibilities/Duties**
- Meet and greet clients and visitors.
- Coordinating audits and liaising with clients and auditors.
- Working with our existing close knit team and scheduling systems to identify areas of improvement and to develop strategies to increase efficiency.
- Prioritise work and manage multiple schedules in a busy and dynamic environment.
- Monitor job progress and make necessary adjustments to ensure all audits are completed within required timeframes.
- Perform general clerical and data entry duties with an exceptional eye for detail, including but not limited to: collating, modifying, merging, proofing and publishing documentation.
- Arrange and distribute travel bookings and itineraries.
**Experience**
Employees will have a minimum of 5 years’ relevant experience in Administration or related Support roles.
**Knowledge/Skills requirement**
- A commitment to excellent customer service.
- Excellent written and verbal communication skills.
- Superb interpersonal skills, including the ability to quickly build rapport with both clients and auditors.
- An eye for detail.
- Experience using technology for a variety of tasks.
- Proficiency in the Microsoft Office Suite and the ability to develop proficiency with a range of integrated in-house platforms.
- Able to work with responsiveness and ease in a fast paced and dynamic team environment.
- Previous scheduling experience is highly desirable but not essential.
**Line Management**
- Reports directly to the Client Services Manager.
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