Practice Capability Trainer

6 months ago

Sydney, Australia The Benevolent Society Full time

**Share your practice knowledge to help staff grow and deliver quality services to clients**:

- ** $85,000 - $100,000 inclusive of Super + Salary Packaging**:

- ** Flexible, friendly organisation, Hybrid work options available**

**Our Organisation**

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.

As part of The Benevolent Society vision, we are strongly committed to reconciliation with our First Nations people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

**About the role**

As a member of The Benevolent Society's (TBS) Learning and Capability team, The Practice Capability Trainer delivers learning solutions to frontline staff to strengthen practice capabilities to ensure the services and support we provide to our clients and each other are person-centred, connected, effective, and safe. Your role is to support the implementation of evidence-based practice and work in accordance with TBS' Professional Governance Framework.

**Duties**
- Deliver onboarding and ongoing learning activities in multiple formats, including face to face, virtual training, workshops, individual coaching and support to staff across TBS.
- Contribute to the design and development of learning activities through research, consultation, and practice insights.
- Support the development and delivery of resources to support a program of training, coaching and staff development in key practice areas identified by the Learning and Capability team.
- Support the Learning and Capability team to identify and assess current and future practice-based learning and development needs and priorities across practice in TBS in consultation with clients, leaders, frontline staff and other stakeholders.
- Track and report on completion of training
- Develop and maintain communication strategies to enable teams to understand their requirements for training and how and when they can access it.
- Consult with Operations to gain insight and feedback to ensure continuous quality improvements of L&D courses.
- Manage and support course enrolments and completions in the Learning Portal.

**Our Benefits**

We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes. Here are a few things you might be interested in:

- **Salary Benefits -** You can package up to $15,900 pa of you pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home _even more pay_
- **Motor Vehicle Packaging Options - **to suit your lifestyle.
- **Work/Life Balance - **Flexible work arrangements including hybrid home/office work arrangements, 1 accrued day off a month for full time employees _(that’s an extra 12 days off per year). _
- **Recognition and Reward - **Sector competitive remuneration, various recognition programs and access to long service leave after 5 years
- **Wellness -** Fitness passport + Employee Assistance Program + opportunity to purchase additional leave.
- **Professional development - **We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
- **Our Reconciliation Commitment** - a First Nations employees are entitled up to 10 days of unpaid leave for ceremonial purposes, as well as the option to be a voice on our RAP working group, and have the opportunity for cultural and professional development that supports career pathways.

**Note**: It is a requirement of this role that you are able to travel frequently across NSW, QLD and SA to deliver training to staff.

**Skills and experience**

**We want you to be successful in your new role This means you’ll have**:

- Demonstrated experience in training delivery; Certificate IV in Training & Assessment or relevant qualifications is advantageous.
- Qualification in Human Services or related field.
- Demonstrated experience working within workplace training roles or delivering training to a wide variety of audiences, including senior staff.
- Minimum 3 yrs experience in service delivery within child, youth & family, aged care or disability services.
- Experience with blended modes of learning design.
- Positive, agile nature to adapt to a constantly changing environment while delivering.
- Knowledge of the Resilience Practice Framework is desirable but not essential.
- If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and w

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