Facilities & Operations Officer

3 months ago

Sydney, Australia Cuscal Full time

**Company Description** Cuscal - where curiosity and expertise are rewarded.**

Be part of a smaller team taking on a bigger role - a role where your curiosity, your energy, your ambition is rewarded. You’ll grow with us in an unconventional way where sideways develops you as much as up; where voices are heard and ideas are tested, and new things are created in fast-paced and efficient ways. Where your expertise and excellence are seen and valued.
**Job Description** What is this role about?**

In this varied and hands on role, the Facilities and Operations Officer will be responsible for providing a warm, professional greeting to all visitors, dealing with facilities requests either in person or through contractors when required, ensuring the set up and cleanliness of the meeting room space on the reception floor, and overseeing facilities and office related administrative tasks.

They are responsible for providing professional, efficient, and effective support to the Senior Manager, WHS and Facilities and broader teams.

The responsibilities in this role include but are not limited to the following:
**Facilities**
- Assisting with employee desk relocations including chairs and desk drawers, ensure they are ergonomically set up
- Maintaining floor plan records
- Coordinate or complete general repairs, maintenance duties and servicing as required, including the coordination of trades people
- Advise building management of any issues they are responsible for, such as plumbing, electricity, lift, power
- Receive, action and investigate calls from the Monitoring Centre

**WHS**
- Assist with WHS matters, including incident inspections, when required
- Assist with managing requests for Ergonomic Assessments and work with the business on implementing any requests from these assessments as required
- Work with people leaders to manage employee requests for reasonable adjustments to their work stations at home or in the office
- Monitor the first aid room and first aid supply levels
- Play an active role in emergency evacuations

**Administration/Reception**
- Greeting visitors to the office during core office hours
- Maintain the guest log in system (SINE)
- Maintain and update processes and procedures, ensuring efficient information management
- Data entry and generation of required reporting, such as daily security logs

**Qualifications** What can you bring?**
- Minimum two years’ experience in a facilities and office assistant role, or similar
- Proactive approach
- Excellent attention to detail
- Strong communication and people skills
- Intermediate to advanced working knowledge of Microsoft products
- Superior organisational skills
- Demonstrated ability to establish and build productive working relationships with a variety of stakeholders
- Ability to work independently and as part of a team
- Hand on approach
- Ability to manage multiple priorities and tasks and work to deadlines
- Although not required, the following industry certifications would be highly regarded;_
- Tertiary/TAFE qualification in business/office administration is desirable
- First aid qualifications

**Additional Information** Why Cuscal?**
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits.

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