Compliance Manager

6 months ago

Melbourne, Australia oOh! Full time

**About oOh**:
oOh is a leading operator in Australia and New Zealand’s fast-growing Out Of Home advertising industry and our purpose is to make public spaces better We create deep engagement between people and brands through Unmissable location-based media solutions that inform, entertain and inspire. Our network is unparalleled, with a diverse portfolio of 37,000 classic and digital signs across roadside, retail, airport and place-based media offering in CBD office towers, cafés, bars and universities.

**Our Culture**:
Discover an organisation united by passion, respect, and imagination where you'll find rewarding opportunities, diverse experiences and an amazing culture. With 900+ professionals dispersed across Australia and New Zealand, we’re proud collaborators. You'll have the opportunity to work with talented and dedicated colleagues, while developing and expanding your career. In a community as diverse as ours, everyone here has an impact. You’re encouraged to be bold and brave, to push the boundaries, to celebrate wins and also to learn from mistakes which is integral to innovation. Become part of a fun, open family that’s unified and motivated by common goals and determination. You’re supported and encouraged at oOh. There’s always someone to help you when you need it

**The role**:
This is a client facing Contract Compliance Administration role within the Out of Home Advertising Industry. The main objective of this role is to be responsible for the day‑to‑day performance of one of our largest contracts in Victoria. The position plays a key support role to the National Commercial Director and the Commercial Director (Victoria) through contract administration and ensuring adherence and management of our service level agreement(s).

The role has a strong focus on managing the collation of financial and operational reporting to ensure that we meet our contract obligations under the agreement(s). The role also focuses on delivering high standards of customer service, both internally and externally, develop and build a strong relationship with our commercial partner and work closely with our Commercial Administration and Operations teams.

**Key responsibilities of the position**
- Contribute to driving commercial activities in order to meet overall commercial objectives including relationship management of our commercial partner, contract administration, planning, meeting agreed levels of support and service.
- Assist in the day-to-day management and service delivery of our commercial contract, including the management of all the administrative reporting and Key Performance Indicators relating as prescribed in the contract(s).
- Communications to key stakeholders including our client, National Commercial Director and the Commercial Director (VIC) around service performance.
- Preparation of monthly, quarterly and annual reporting.
- Preparation of client presentations with a strong focus on look and design.
- Liaise with key client’s advertising/marketing departments to plan and book Value Add media campaigns.
- Respond to sales queries on advertising content and advertising approvals in relation lease partner advertising rules and Outdoor Media Association (OMA) regulations.
- Assist in attaining planning council permits for new infrastructure along with refreshing planning permits for existing infrastructure on an as needs basis.

**What you will need to be successful in this role**:

- Business/commercial acumen and strong customer service focus
- Understanding of advertising/marketing/media
- Understanding of financial analysis and budgets, risk management.
- Contract management & interpretation
- Advanced computer skills particularly in PowerPoint, Word and Excel - Strong ability to create, edit and format presentations (including graphics)
- Written communication skills for management reporting and client communications
- Analytical and problem solving skills
- Being task focused and result driven
- Well organised and able to prioritise work loads
- Team administration/management reporting/contract management role in a commercial environment with a track record of success
- Tertiary qualifications in a business/commercial/finance or related discipline would be highly regarded.

**Our Benefits**:

- You flex - We are all different and we recognise that. You can flex how and when you need and work in a flexible capacity in an environment where you can bring your best self
- Best You - We strongly encourage our people to be their best selves and we have internal and external training plus structured and defined career paths, NGEN memberships, peer mentoring, team shadow opportunities
- Your leave, your way - purchase additional annual leave, inclusive paid parental leave policy that supports all parents and carers, paid wellbeing day, paid community service and volunteering leave days, swap a public holiday for a day of significance
- Support You - We have partnered with wel

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