Insights Manager

2 weeks ago


Melbourne, Australia Resources Group AU Full time

This is a fantastic opportunity for a talented market researcher to join the team that manages a high-profile insights community for a leading player in the Beauty and Personal Care sector.

Hosted on a state-of-the-art technology platform, the online community plays a central role in generating insights and market research for the customer experience, marketing, brand, pricing and products teams.

The voice of the customer is at the heart of everything this business does. They recognize the importance of truly understanding their customer's profiles, opinions, behaviours and experiences and internal stakeholders hold the power of research in high regard.

**Key Responsibilities**:

- Help to take accurate research briefs from stakeholders
- End-to-end management of ad hoc quant and qual research on the community platform
- Design questionnaires, and moderation guides, prepare survey materials
- Data analysis and interrogation
- Prepare story-led presentations
- Community management and engagement

**Ideal Experience**:

- 2-3 + market research experience
- Evidence of building strong client relationships
- Hands-on analytical and investigative data skills - Q/SPSS
- Qual experience will be a bonus
- A clear and engaging communicator
- Flexible & adaptable team player

You’ll be joining a high-energy team of smart strategic thinkers, who are collaborative, passionate, warm, authentic and team-focused.

An attractive benefits package and opportunities for career progression are on offer. The team enjoy work flexibility and a hybrid setup.
- Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients based on merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background._



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