Strategic Account Manager

3 weeks ago

Perth, Australia Toll Group Full time

Company Description

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

We provide specialised integrated logistics services to customers in a range of industries across Including mining, chemical, gases, steel and plastics, petroleum, energy and Australian oil and gas industries and agriculture. Our customers operate in some of the most remote places on earth, 24 hours a day, seven days a week and require a logistics partner who can match their needs. We offer integrated value-based logistics solutions that bring greater operating efficiency and savings to our customers’ supply chains.

**Job Description**:
**Location**: Flexible - open to any location Nationally.

New opportunity for a **Strategic Account Manager **to join our Resource & Industrials division, where you will focus on providing business development and ongoing account management to build and maintain strategic relationships for Toll Resources and deliver additional revenue generation across the identified portfolio.

**Key responsibilities include**:

- Design and execution of a sales and marketing strategy for the portfolio
- Provide market intelligence on customers, competitors and significant factors affecting markets to influence short and long-term business objectives and to support decision making
- Acquire new and retain existing customers through improved customer satisfaction, staying close to the customer, anticipating and closing off potential problems and being a trusted point of contact
- Drive growth in a focused and targeted manner to achieve the business goals, including Revenue and Gross Margin
- Establish differentiation from competitors to grow market share
- Proving strategic Supply Chain solutions
- Account management and revenue growth

**Qualifications**:
**To be successful in this role, you will need**:

- Strong understanding of business development, including management of major bids and contracts
- Warehouse & Transport Management Systems exposure and experience
- Good working knowledge of sales force operations and sales processes for contracting business
- Understanding of Transport and Warehousing, including Dangerous Goods, highly beneficial
- Understanding of key business drivers, industry / market conditions and commercial modelling
- Good understanding of continuous improvement and customer value propositions
- Strong relationship management, negotiation and problem-solving skills
- Excellent verbal/written communication skills across a wide variety of audiences; ability to craft and deliver nuanced messages.

This is a key customer facing role, monthly travel to client sites will be required.

Additional Information
**Be Connected**

With a bold vision and innovative drive, join our 16,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great - it’s what makes our possibilities endless.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

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