Community Connection Officer

2 weeks ago

St Kilda, Australia City of Port Phillip Full time

Synopsis:
Community Connection Officer
- **Salary Range Band 4 $45.72 - $48.71 (per hour including casual loading) + 11.5% Super**:

- **2 x Casual Ongoing Role Position**:

- **Located at St Kilda Town Hall**

**About City of Port Phillip**

We are a vibrant and diverse inner-city council stretching 20kms from South to Port Melbourne along the stunning bay beaches down to Elwood and out to St Kilda East with around 1000 people who all work together to deliver more than 100 programs and services to our engaged community of residents, businesses and visitors. What does that mean? Think, childcare, libraries, parks, recreation, waste rubbish collection, road maintenance, family and youth services, property & assets, city planning & development, customer experience, digital technology, governance, people, culture and safety, and of course South Melbourne Market City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation.

**What’s the role all about**

We know that not everyone in our community can access public or private transport services. That is why we have introduced our free Hop-on, Hop-off Community Transport routed service. The service currently operates Monday to Friday 8.30 am to 3 pm and has over 150 community transport bus stops between Caulfield Hospital, Elwood, South Melbourne Market, Alfred Hospital and St Kilda Library. Pick up and drop off is from designated Community Transport Bus stops only.

**What you might do**
- Drive minibus on a planned hop on hop off route service.
- Complete the required Community Transport paperwork as required by the City of Port Phillip and Safe Transport Victoria including Vehicle Report Forms, Defect Report Forms.
- Document and report consumer feedback about the service.
- Maintain the bus in a clean condition to ensure passenger comfort and safety.
- Ensure the community bus service operates as close as possible to the daily planned time schedule safety.
- Assist passengers to board and exit the bus, fit, and wear seatbelts, and assist with loading and loading shopping, and mobility aids while using safe manual handling techniques.

**Who we are looking for**
- Demonstrated experience driving a minibus/ commuter bus.
- Previous experience in transporting and assisting passengers, in particular older people, and people with a disability.
- Demonstrate experience in communicating effectively with people of all ages and from a wide range of social, cultural, economic backgrounds and experiences.
- Demonstrate safety focus and knowledge of bus safety requirements.

We are looking for someone with a passion for supporting older persons, people with varied abilities and the vulnerable members of our community to access their community buy utilizing Council run Community Transport Service. The successful applicant will have an understanding of the issues facing older people, people with a disability and/or their carer, people from culturally and linguistically diverse (CALD) backgrounds, people who identify as lesbian, gay, bisexual, transgender, queer, or intersex (LGBTQI+), people of Aboriginal or Torres Strait Island background, people experiencing financial disadvantage including people who are homeless or risk of being homeless and people with cognitive decline or mental health issues.

We love what we do and are all proud to work at the City of Port Phillip. Yes, we are local council, and we are one with vibrancy, passion and ambition who are a welcoming, health conscious, diverse and inclusive. Our Main location at the iconic St Kilda Town Hall offers a heritage and modern open plan hub to work from where people can collaborate and develop both professionally and personally whilst planning and delivering a range of important services and programs to the community.

Proudly as one we all work together, and grow together, thinking creatively and strategically with courage, integrity, and accountability to put our community first.

**What’s in it for you**
- Be supported and empowered to be your best by a passionate leadership team that encourages collaboration and innovation.
- Discounted fitness membership with access to over 260+ gyms, pools, group classes and facilities across Melbourne for you and your family
- Our work hubs are located close to our very own Childcare centres making accessing childcare a breeze
- Career development opportunities within your team and/or across council plus a great study assistance allowance of up to $4000 per year per person and 6 hours per week study leave (on approved courses only)
- Flexible working conditions, an active social club, supportive health and wellbeing program, and a well
- regarded Employee Assistance Program (EAP)
- Our very own Pride Network, that helps create an environment where each and every person can feel safe, welcomed, seen, and supported to bring their whole selves to work
- 20 weeks paid parental leave and our pioneering 24 weeks paid leave for singl

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