Customer Service Officer
4 days ago
**A great 3-month Customer Service opportunity for a large council in the inner-city suburbs| Great positive culture**
- **Previous customer service/ call centre experience is required**:
- **Working in a supportive and well-tenured team**:
- **Opportunity to work for a team who pride themselves on excellent customer experience**
Help make a change by joining a team that is committed to delivering high quality services to their members.
You will be working with a growing council located in the inner-city suburbs. They are a reputable council that offer support, encourage a diverse and inclusive environment. You will work as part of a team to ensure that inquiries in the call centre are resolved with due diligence.
Training and support will always available, with a training program offered during your first week.
You will be working full-time on a rotating roster.
**You will be responsible for**:
- Supporting and maintaining a positive image of the Council to members of the public through professional standards of personal presentation and through the provision of services/advice in a courteous and efficient manner.
- Delivering service to a high-volume call centre while contributing to the Key Performance Indicators required.
- Liaise with other departments while performing back office secretarial and administrative tasks
**To be successful you will have**:
- ** **Experience in both face-to-face and high-volume telephone customer services.
- Local government experience is desirable
- Great communication skills, written and verbal
- Ability to learn and take on changes with a positive attitude
**Benefits**:
You will be rewarded with the opportunity to get your foot in the door to work for a Local Government. You will be working for an innovative and community focused organization that is well connected to public transport.
At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills, and contributions to the workplace.
-
Assist Officers
7 months ago
St Kilda, Australia City of Port Phillip Full timeSynopsis: ASSIST Officers (customer service) - **Salary Range Band 4 $69,949 $74,670 + 11% super**: - **2 x permanent and 3 x fixed-term (12 mths) roles currently available**: - **Diverse and inclusive culture, with a supportive team. Located at the iconic St Kilda Town Hall** **About City of Port Phillip** We are a vibrant and diverse inner-city council...
-
Customer Service Officer
6 days ago
St Kilda East, Australia Nelson Wine Company Full time**Customer Service Officer** Nelson Wine Co is a market leading fine wine distributor, with a particular focus on the Victorian, NSW and SA on-premise market. Our Portfolio’s are made up of iconic Australian, New Zealand & European brands. A part time opportunity has become available for an experienced and passionate Customer Service professional to...
-
Customer Service Officer
3 days ago
St Kilda East, Australia Nelson Wine Company Full time**Customer Service Officer** Nelson Wine Co is a market leading fine wine distributor, with a particular focus on the Victorian, NSW and SA on-premise market. Our Portfolio’s are made up of iconic Australian, New Zealand & European brands. An opportunity has become available for an experienced and passionate Customer Service professional to become an...
-
Customer Service Representative
2 months ago
St Kilda, Australia South Pacific Health Clubs Full time**Customer Service Full Time Position** Over the years the health and fitness industry has evolved, becoming increasingly professional and specialised, as has our customer service team. **About the Role** With a professional approach to customer care, a good understanding of Excel and other MS Office systems, great numerical and literacy skills, and a...
-
Customer Service/administration
2 months ago
St Kilda, Australia Cosmopolitan Hotel Full timeThe role is based in the Front Office department which is responsible for the smooth coordination and supervision of the Front Office area including guest services, public areas, and reservations. **Key responsibilities include but not limited to**: - Check in and check out of hotel guests - Taking reservations - Assisting with all guest enquiries -...
-
Front Office
5 months ago
St Kilda, Australia Crest Hotel Group Full timeWe are currently seeking a Full Time Front Office Guest Services Agent to join our successful team. In this role you will report directly to the Front Office Manager and will be responsible for the day-to-day operations at front office assisting in coordinating housekeeping. This role is a hands-on position with a strong focus on customer service and will...
-
Customer Service Representative
37 minutes ago
St Kilda, Australia Clemenger Group Ltd Retail Services Full timeWe are searching for a **confident and energetic **casual C**ustomer Service Representative** to join our Customer Experience team based in our **Melbourne Office.** You will be joining a close knit team that support and work closely where there is never a dull moment. The role is offering up to **24 hours per week Mon - Fri**, plus the **occasional**...
-
Retail Customer Service
7 months ago
St Kilda, Australia Pack & Send St Kilda Full timeAre you a St Kilda local looking for a new career opportunity in a busy and varied retail service environment? Are you energetic, highly productive and great with customer service? PACK & SEND is a respected Australian company in the parcel, freight and eCommerce logistics sector, operating over 130 Retail Service Centres across Australia, New Zealand and...
-
Customer Service Officer
7 months ago
St Marys, Australia JELD-WEN Full time**About our Organisation** As Australia's largest timber door manufacturer, **Corinthian Doors** has taken its famous brand around the world, securing an international reputation for quality, innovation and design. **About our Opportunity** As a Customer Service Officer, you will play a pivotal role in our a customer service culture that represents our...
-
Service Commencement Officer
1 week ago
St Kilda, Australia City of Port Phillip Full timeService Commencement Officer - **Salary range Band 6 - $87,923 - $95,839 plus 10.5% Super**: - **Be part of a caring positive team and make a real difference to people's lives.**: - **Permanent Full-time position, Possible flexible working arrangements, supporting work-life balance based in St Kilda** **Who is the City of Port Phillip?** We at the City of...
-
Service Support Officer
3 days ago
St Kilda, Australia City of Port Phillip Full timeSynopsis: Service Support Officer - **Be part of a caring positive team and make a real difference to people's lives.**: - **Fantastic opportunity to develop your career in local government**: - **Salary range Band 4 - $65,269 - $69,990 plus 10.5% Super**: - **Permanent Full-time position, flexible working arrangements, supporting work-life...
-
Customer Service Officer
4 months ago
St Albans, Australia genU Full timeLocation: MatchWorks St Albans- Brand: Training & Employment- Date Posted: 28 Aug 2024**Do you want to improve your skills or kickstart your career within Employment Services or Administration?** Do you have excellent organisational skills and a willingness to contribute to a positive culture across all our workplaces? At MatchWorks, we believe everyone...
-
Customer Service Escape Room
8 months ago
St Kilda, Australia Extreme Escape Full timeWe are seeking for the motivated and energetic person who is passionate about games for the customer service position in escape rooms in St Kilda! Work on the weekends is a must. Amongst responsibilities are greeting and briefing customers before their game; helping players with clues during their game; resetting the rooms for the next group; answering...
-
Customer Service Escape Room
4 months ago
St Kilda, Australia Extreme Escape Full timeWe are seeking for the motivated and energetic person who is passionate about games for the customer service position in escape rooms in St Kilda! Work on the weekends is a must. Amongst responsibilities are greeting and briefing customers before their game; helping players with clues during their game; resetting the rooms for the next group; answering...
-
Customer Service Escape Room
7 months ago
St Kilda, Australia Extreme Escape Full timeWe are seeking for the motivated and energetic person who is passionate about games for the customer service position in escape rooms in St Kilda! Work on the weekends is a must. Amongst responsibilities are greeting and briefing customers before their game; helping players with clues during their game; resetting the rooms for the next group; answering...
-
Front Office Gsa
6 days ago
St Kilda, Australia Crest Hotel Group Full timeWe are currently seeking a Full Time, Front Office Service Agent to join our successful team. In this role you will report directly to the Front Office Manager and will be responsible for the day-to-day operations at front office assisting in coordinating housekeeping and Food and Beverage. This role is a hands-on position with a strong focus on customer...
-
Retail Customer Service at St Kilda
7 months ago
St Kilda, Australia Pack & Send St Kilda Full time**Retail Customer Service at St Kilda** PACK & SEND is a respected Australian company in the parcel, freight and eCommerce logistics sector, operating over 130 Retail Service Centres across Australia, New Zealand and the UK. **About the job** Due to our rapid growth and continued success, our St Kilda Service Centre requires a customer focused...
-
Assist Officer
7 months ago
St Kilda, Australia City of Port Phillip Full timeSynopsis: **ASSIST Officers x 4** - Salary range Band 4 $69,949 - $79,670 (pro-rate for part-time_ + 11% super - 4 x fixed term (12 months) roles currently available with possible extension - We have a diverse and inclusive culture with a supportive team. Ability to work across two sites located at either St Kilda or Port Melbourne Town Hall...
-
Travel Customer Service Officer
3 days ago
St Leonards, Australia Talent Connect Australia Full timeTemporary - Permanent Opportunity - St Leonards Location + Offering Remote working - Great career opportunity - **Offering Hybrid working arrangement**: - **Immediate Start**: - **Full-time hours**: - **Temp with the potential to covert to Permanent**: Work with a reputable international brand in a dynamic and busy environment. If you have relationship...
-
Head of Customer and Business Improvement
4 months ago
St Kilda, Australia City of Port Phillip Full timeSynopsis: Head of Customer and Business Improvement - **Senior Executive Officer Salary Range plus 11.5% Super**: - **Full time, permanent position**: - **Located at St Kilda Town Hall, with flexible working arrangements possible.** **About the Organisation** The City of Port Phillip is a vibrant, diverse inner-city council with around 1000 employees who...