Aus (Canberra) - Corporate Services Manager, Heo
2 months ago
Job Description (Roles and Responsibilities) 1
**Main purpose of job**:
Deputy Head of our Corporate Services Team (CST) in the UK’s Australia Network, this role blends leadership with operational delivery and resource management.
They will report to and work closely with the Director of Corporate Services and be the deputy for the Australia Network. Together they will ensure excellent operational delivery of services across finance, IT, estates, procurement, health and safety, logistics and protocol, and HR.
**Roles and responsibilities / what will the jobholder be expected to achieve?**:
**_ Strategic Planning, Leadership and Management_**
- Provide advice to local leadership and partners on the platform, horizon scanning to enable proactive resource and activity planning; informed by whole team’s objectives, and by strong teamwork with colleagues in CST and across the network.
- Stand in for the Director in leading, managing and representing CST in the absence of the Director, including in making decisions on behalf of the Director.
- Provide guidance and act as an escalation point on sensitive matters for staff, including management issues and dispute resolution, engaging with regional Hubs, Country Based Staff Association, and the legal counsel if necessary.
- Team management of 9 people plus Facility Management provider team.
- Ensure cross training within CST roles to provide resilience within the team.
- Work with the Director to plan long term resource and development needs and to ensure wellbeing and engagement are maintained within CST.
- Support the Director in strategic leadership, decision-making and planning of the corporate agenda.
**_ Operational Delivery_**
- Manage and drive corporate delivery by working closely with the regional Hubs in: Finance, HR, Procurement, and others.
- Ensure policies are aligned to global and local requirements and understood by all partners on the platform.
- Direct management of CST initiatives and issues, together with the regional Hubs and Country Based Staff Association, ensuring that UK and local standards are met through planned and reactive management; and in compliance with corporate procedures, including local and UK regulations and policy.
- Instil a continuous improvement mentality within CST and Australia Network, leading on corporate projects and the change management required to deliver them.
- Work closely with various committees and initiatives.
**Resources managed (staff and expenditure)**:
Approx 10 staff
Essential qualifications, skills and experience 1
- Experience (at least two years) in leading a team at middle management level.
- Strong interpersonal, decision making and relationship building skills.
**Language requirements**:
Language: English
Level of language required: Fluent
Desirable qualifications, skills and experience 1
- Experience managing suppliers and outsourced service delivery.
- Experience working for international organisation or government agency.
- Required behaviours 1- Changing and Improving, Managing a Quality Service, Delivering at Pace, Leadership Application deadline 1
- 18 March 2024
Grade 1
- Higher Executive Officer (HEO)
Type of Position 1
- Full-time, Permanent
Working hours per week 1
- 38 hours net (exclusive of lunch break)
Region 1
- Asia Pacific
Country/Territory 1
- Australia
Location (City) 1
- Canberra
Type of Post 1
- British High Commission
Number of vacancies 1
- 1
Salary Currency 1
- AUD
Salary 1
- Gross $119,072 per annum + annual leave loading and 11% superannuation
Start Date 1
- 29 April 2024
Other benefits and conditions of employment 1
Salary is at AU$ 119,072 per annum (paid out monthly), plus 11% superannuation.
**Open to Australian citizens, permanent residents, and partners/ dependents of UK-based diplomatic staff currently posted in Australia.**
The Australia network offers a wide range of learning and development opportunities, including job-specific training as necessary and broader learning linked to the FCO Diplomatic Academy. There are opportunities to job-shadow other staff, and the successful applicant will be encouraged to take part in broader British High Commission activities. The British High Commission is committed to providing all staff with learning and development (L&D) opportunities and we will work with you to develop your own L&D plan.
**Working patterns**:
Full time employment, with occasional out of working hours events and travel.
The British High Commission supports flexible and remote working for its employees. A flexible working culture is encouraged by senior leadership although is not always possible and can be bespoke to each role. Any flexible and / or remote working arrangement should be agreed with the employee’s line manager and by the business.
Additional information 1
**Applications must include a current CV and kindly omit any personal information such as Name, Contact Details, Birthday and Gender.
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