CRM Consultant

2 weeks ago

North Lakes, Australia Titan DMS Full time

**AUSTRALIA | North Lakes, Qld |**
- Full time position
- Immediate start
- Full product training provided

Economic changes are pressuring businesses to find ways to generate more revenue from their existing customers - and the automotive industry is no different. This ‘share of wallet’ concept comes from a deep understanding of the customer life cycle, and how data can be used to leverage communications and relationships that will deliver these results.

Over the last 15 years, here at Titan we have positioned ourselves as market leaders for the automotive industry, providing solutions that are delivered through a robust software-as-a-solution model. What sets us apart is our ability to encompass all areas of a dealership’s day-to-day functions, including Customer Relationship Management (CRM). This is where you come in.

Your primary focus will be on understanding the requirements and goals of our customers, and how our software can deliver these solutions, whilst sharing industry insights for system improvements.

Your ability to build relationships, translate dealer requirements into tangible solutions, and identify areas for system improvements, will not just deliver exceptional service levels to our customers, but also position yourself as an expert within the industry to consult with on all areas of customer relationship management.

With a breadth of opportunities for us to offer additional value to our customers within this area, you will use your business insights, customer relationships, and financial acumen to ensure our CRM solutions not just meet our customers’ needs, but far exceed them.
- Key Responsibilities:
- Work with various stakeholders in the business to support project CRM configuration as well as new campaign creation, delivery, and training in the configuration of new campaigns.
- Manage Customer CRM requirements end-to-end (scoping to implementation, and ongoing support and maintenance).
- Provide expertise and recommendations to customers on their business expectations of CRM deliverables.
- Support CRM users and communicate issues to external developers, to facilitate agreeable outcomes.
- Establish and maintain processes that ensure best practices in campaign and lead management.
- Active role in the creation and delivery of reporting solutions; both to validate the ROI of these CRM solutions, and support business critical operations.
- What you will need to succeed:
- Must Have_
- An analytical mind with problem-solving skills.
- A customer centric mindset, focused on relationship outcomes
- A strong work ethic.
- Clear oral and written communication skills.
- Desire to learn and develop.
- Strong attention to detail.
- Rights to work full time in Australia.
- Desirable_
- Exposure to, or experience with writing SQL Queries, and an understanding of database technologies.
- Exposure to foreign markets and/or working with teams across multiple countries.
- Working knowledge of lead flow management and B2B sales processes.
- Exposure to, or experience within the automotive industry.
- Tertiary experience in **Information Technology, Information Systems, **or **Marketing**.
- Some of the benefits of joining our team:
- A competitive salary based on your qualifications and experience.
- An international career experience by working on global projects covering different cultures, background and time zones but primarily in Australia, Vietnam, Thailand and the Middle East.
- Career growth with significant interaction with various business areas, and complexities covering over 45 different Automotive Brands.
- Being part of a global company with offices in four continents.
- Full training in our SaaS products and Jira, including 24/7 access to extensive online resources.
- Career growth in Project Management and Consulting if desired.
- Joining a knowledgeable and friendly team that takes pride in delivering excellence in customer service and system implementation.
- Permanent full-time position that is available immediately.
- North side location.
- Take the next step:
- Note: Only successful applicants will be contacted for interview._

  • Sales Consultant

    6 days ago

    North Sydney, Australia Cloud Analogy CRM Specialist Limited Full time

    **Job Title: Sales Consultant / Company Representative** **Location: Anywhere in Australia(Remote)** **Job Type: Remote - Part Time** **Job Overview**: **Duties**: - Conduct technical sales presentations to potential clients - Develop new business opportunities through proactive sales strategies - Negotiate and close sales deals to meet revenue targets -...

  • Rostering Consultant

    4 weeks ago

    North Strathfield, Australia Unidex Healthcare Full time

    **Rostering Consultant**: - $70,000 - $75,000 per year - Fulltime position - Based in North Strathfield **About the Company**: Unidex Healthcare are a privately owned recruitment company established in 2001 and operate across Australia, with our main offices in Victoria, New South Wales, South Australia, Northern Territory and Queensland. Unidex...

  • Showroom Consultant

    1 week ago

    North Sydney, Australia Intouch Recruitment Full time

    **Showroom Consultant - Window Furnishings** **North Shore - Sydney** **Window Furnishings** **Attractive Salary Package** **Part Time Permanent Position** We are a well established company in Chatswood specialising in _premium high-end _residential and commercial window coverings. We supply to Chatswood and surrounding areas. We are offering a fabulous...

  • Business Development Consultant

    4 weeks ago

    North Sydney, Australia MLC Life Insurance Full time

    Are you committed to bringing your best to life every day? At MLC Life Insurance, we’re proud of our history of protecting Australians for over 135 years. We provide flexible, affordable, and innovative insurance products to almost 1 million Australians. We’re Australian-led and managed, and part of a global network through our partnership with one of...

  • Recruitment Solutions Consultant

    2 days ago

    North Sydney Council, Australia MINETEK Pty Ltd Full time

    Sustainable solutions provider Minetek Pty Ltd requires a Recruitment Business Partner to join its team. This expert will drive talent attraction and sourcing through the effective use of internal CRM, business networking, social media platforms and job boards.The successful candidate will possess exceptional sales and customer service skills, being able to...

  • Client Relationship Manager

    4 weeks ago

    Caulfield North, Australia Cognizant Full time

    Position Title: Client Relationship Manager - Insurance Location: Melbourne, Australia Reports To: Client Partner About Cognizant Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build and run stronger businesses. Cognizant combines a...

  • Customer Support Consultant

    4 weeks ago

    North Ryde, Australia FREEDOM Furniture Full time

    Who we are Take a seat at Freedom, the home of innovation, empowerment, and opportunity. For more than 40 years, we've continued to deliver on our promise: to make beautiful things for the home available to everyone. Our company is about our people, so honesty, transparency and recognition are at the heart of how we work. Spend your day inspired to grow,...

  • Administrative Assistant

    4 weeks ago

    North Melbourne, Australia Performance by Design Full time

    **The role** We are seeking a proactive, detail-oriented, and enthusiastic **Administration Assistant**to join our dynamic team. This essential role involves managing essential business operations, supporting internal and external processes, and enhancing our organisational efficiency. If you excel at organisation, take initiative, and enjoy building smooth...

  • Change Manager

    2 weeks ago

    North Ryde, Australia Macquarie University Full time

    PRIMARY DETAIL - HEW Level 9, $138,679 base salary plus 17% superannuation and annual leave loading - Full Time, fixed-term contract ending 31 December 2026 - Hybrid working arrangement About the role We are searching for a seasoned senior change manager, passionate about digital transformation, who’ll play a pivotal role in driving staff engagement and...

  • Account Manager

    11 hours ago

    Mawson Lakes, Australia CSR Full time

    **About Us**: CSR Limited is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand. Our purpose is ‘Building solutions for a...

  • Business Growth Consultant

    5 days ago

    North Sydney Council, Australia SAP SE Full time

    SAP Digital Sales is a dynamic and innovative team that empowers you to unlock your full potential in a collaborative and fast-paced work environment. Our company culture is built on embracing diversity, fostering flexibility, and prioritizing employee well-being.Key Responsibilities and TasksDevelop and execute sales strategies to drive business growth in...

  • Recruitment Administrator

    4 weeks ago

    North Sydney, Australia Hey Hello Recruitment Full time

    Hey Hello Recruitment is a Allied Health Recruitment Agency based in Sydney. Due to rapid business expansion, we are looking for an energetic and dynamic person with strong work ethic to join our expanding recruitment team. Excellent career opportunities available for the right person. Immediate start! **ABOUT THE ROLE** **Key responsibilities** - Provide...

  • Sales Development Representative

    4 weeks ago

    North Sydney, Australia opentext Full time

    **Hiring Manager**: Alistair Jelley **Talent Acquisition Advisor**:David Balan **Job Code Level**: RTP3 ! **The Opportunity** As a Sales Development Representative covering the ANZ region you will be a part of a high performing, dynamic and creative team of people that work cross functionally across sales, field marketing, channels and solution...

  • Professional Servies Sales Representative

    2 weeks ago

    North Sydney, Australia HSO Full time

    **About Us** At Aware Group, an HSO company, we're at the forefront of leveraging AI and data platforms to drive transformative business solutions. Our dynamic team is committed to innovating and providing world-class services to our clients. This role will focus on sales in Australia, with opportunities to work across NZ, Asia Pacific, North America and...

  • Customer Care Coordinator-north Perth

    6 days ago

    North Perth, Australia WS Audiology APAC Full time

    WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Part of WSAudiology group, Brad Hutchinson Hearing operates a global network of hearing stores equipped with the latest technology and...

  • Sales Representative

    10 hours ago

    North Ryde, Australia Oracle Full time

    Sales Representative - Enterprise and Commercial-22000C5Z **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** The Digital Technology sales representative is responsible for the sales of Technology Cloud products in the specified territory allocated to this role. **This role is responsible...

  • Account Development Representative

    1 week ago

    North Sydney, Australia opentext Full time

    **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The Opportunity** As a Sales Development Representative covering the ANZ region you will be...

  • Retirement Living Sales Professional

    1 week ago

    North Melbourne, Australia Levande Full time

    Join Levande - A Leader in Retirement Living Are you a results-driven sales professional with a talent for building relationships and guiding customers through significant life decisions? Levande is seeking a dynamic Sales Professional to join our team onsite in Melbourne’s North. In this role, you’ll play a pivotal part in supporting prospective...

  • Customer Success Manager

    5 days ago

    North Sydney, Australia opentext Full time

    **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **Job scope/summary**: The **OpenText Customer Success Management** team is responsible for...

  • Ict Account Manager

    4 weeks ago

    North Melbourne, Australia Mansys Full time

    We are Mansys Pty Ltd, recruitment consultants. Our client, Bepoz Global, based out of Melbourne (VIC) is actively looking for an experienced ICT Account Manager to join its team on a full-time basis. The business is Australia’s leading supplier and developer of hospitality and leisure businesses across Australia, New Zealand, the UK, and the USA with...