CRM Consultant

2 weeks ago

North Lakes, Australia Titan DMS Full time

**AUSTRALIA | North Lakes, Qld |**
- Full time position
- Immediate start
- Full product training provided

Economic changes are pressuring businesses to find ways to generate more revenue from their existing customers - and the automotive industry is no different. This ‘share of wallet’ concept comes from a deep understanding of the customer life cycle, and how data can be used to leverage communications and relationships that will deliver these results.

Over the last 15 years, here at Titan we have positioned ourselves as market leaders for the automotive industry, providing solutions that are delivered through a robust software-as-a-solution model. What sets us apart is our ability to encompass all areas of a dealership’s day-to-day functions, including Customer Relationship Management (CRM). This is where you come in.

Your primary focus will be on understanding the requirements and goals of our customers, and how our software can deliver these solutions, whilst sharing industry insights for system improvements.

Your ability to build relationships, translate dealer requirements into tangible solutions, and identify areas for system improvements, will not just deliver exceptional service levels to our customers, but also position yourself as an expert within the industry to consult with on all areas of customer relationship management.

With a breadth of opportunities for us to offer additional value to our customers within this area, you will use your business insights, customer relationships, and financial acumen to ensure our CRM solutions not just meet our customers’ needs, but far exceed them.
- Key Responsibilities:
- Work with various stakeholders in the business to support project CRM configuration as well as new campaign creation, delivery, and training in the configuration of new campaigns.
- Manage Customer CRM requirements end-to-end (scoping to implementation, and ongoing support and maintenance).
- Provide expertise and recommendations to customers on their business expectations of CRM deliverables.
- Support CRM users and communicate issues to external developers, to facilitate agreeable outcomes.
- Establish and maintain processes that ensure best practices in campaign and lead management.
- Active role in the creation and delivery of reporting solutions; both to validate the ROI of these CRM solutions, and support business critical operations.
- What you will need to succeed:
- Must Have_
- An analytical mind with problem-solving skills.
- A customer centric mindset, focused on relationship outcomes
- A strong work ethic.
- Clear oral and written communication skills.
- Desire to learn and develop.
- Strong attention to detail.
- Rights to work full time in Australia.
- Desirable_
- Exposure to, or experience with writing SQL Queries, and an understanding of database technologies.
- Exposure to foreign markets and/or working with teams across multiple countries.
- Working knowledge of lead flow management and B2B sales processes.
- Exposure to, or experience within the automotive industry.
- Tertiary experience in **Information Technology, Information Systems, **or **Marketing**.
- Some of the benefits of joining our team:
- A competitive salary based on your qualifications and experience.
- An international career experience by working on global projects covering different cultures, background and time zones but primarily in Australia, Vietnam, Thailand and the Middle East.
- Career growth with significant interaction with various business areas, and complexities covering over 45 different Automotive Brands.
- Being part of a global company with offices in four continents.
- Full training in our SaaS products and Jira, including 24/7 access to extensive online resources.
- Career growth in Project Management and Consulting if desired.
- Joining a knowledgeable and friendly team that takes pride in delivering excellence in customer service and system implementation.
- Permanent full-time position that is available immediately.
- North side location.
- Take the next step:
- Note: Only successful applicants will be contacted for interview._

  • CRM Consultant

    2 months ago

    North Lakes, Australia Titan DMS Full time

    **AUSTRALIA | North Lakes, Qld |** - Full time position - Immediate start - Full product training provided Economic changes are pressuring businesses to find ways to generate more revenue from their existing customers - and the automotive industry is no different. This ‘share of wallet’ concept comes from a deep understanding of the customer life cycle,...

  • CRM Consultant

    3 weeks ago

    North Lakes, Australia Titan DMS Full time

    **AUSTRALIA | North Lakes, Qld |** - Full time position - Immediate start - Full product training provided Economic changes are pressuring businesses to find ways to generate more revenue from their existing customers - and the automotive industry is no different. This ‘share of wallet’ concept comes from a deep understanding of the customer life cycle,...

  • CRM Consultant

    3 days ago

    North Lakes, Australia Titan DMS Full time

    **AUSTRALIA | North Lakes, Qld |** - Full time position - Immediate start - Full product training provided Economic changes are pressuring businesses to find ways to generate more revenue from their existing customers - and the automotive industry is no different. This ‘share of wallet’ concept comes from a deep understanding of the customer life cycle,...

  • CRM Consultant

    1 week ago

    North Lakes, Queensland, Australia Titan DMS Full time

    AUSTRALIA | North Lakes, Qld | Full time position Immediate start Full product training providedEconomic changes are pressuring businesses to find ways to generate more revenue from their existing customers - and the automotive industry is no different. This 'share of wallet' concept comes from a deep understanding of the customer life cycle, and how data...

  • CRM Consultant

    1 week ago

    North Lakes, Queensland, Australia Titan DMS Full time

    AUSTRALIA | North Lakes, Qld | Full time position Immediate start Full product training providedEconomic changes are pressuring businesses to find ways to generate more revenue from their existing customers - and the automotive industry is no different. This 'share of wallet' concept comes from a deep understanding of the customer life cycle, and how data...

  • Recruitment Consultant

    2 months ago

    North Lakes, Australia Foundation Recruitment Pty Ltd Full time

    Exceptional Package On Offer - Consistent & Clear Bonus Structure - "Family Friendly" Culture, Workplace Flexibility For High Performers We are a 15-year established, a professional recruiting firm seeking interest from Experienced Recruiters, or "business to business" sales professionals seeking a career change to join our expanding **Brisbane North...

  • Recruitment Consultant

    1 week ago

    North Lakes, Queensland, Australia Foundation Recruitment Pty Ltd Full time

    Exceptional Package On Offer - Consistent & Clear Bonus Structure- "Family Friendly" Culture, Workplace Flexibility For High PerformersWe are a 15-year established, a professional recruiting firm seeking interest from Experienced Recruiters, or "business to business" sales professionals seeking a career change to join our expandingBrisbane North office.We...

  • Rostering Consultant

    3 weeks ago

    North Strathfield, Australia Unidex Healthcare Full time

    **Rostering Consultant**: - $70,000 - $75,000 per year - Fulltime position - Based in North Strathfield **About the Company**: Unidex Healthcare are a privately owned recruitment company established in 2001 and operate across Australia, with our main offices in Victoria, New South Wales, South Australia, Northern Territory and Queensland. Unidex...

  • Rostering Consultant

    3 weeks ago

    North Strathfield, Australia Unidex Healthcare Full time

    **Rostering Consultant**: - Competitive salary - Full-time position - Based in North Strathfield **About the Company**: Unidex Healthcare are a privately owned recruitment company established in 2001 and operate across Australia, with our main offices in Victoria, New South Wales, South Australia, Northern Territory and Queensland. Unidex Healthcare as a...

  • Rostering Consultant

    3 weeks ago

    North Strathfield, Australia Frontline Human Resources Full time

    Competitive salary - Full-time position - Based in North Strathfield **About the Company**: Unidex Healthcare are a privately owned recruitment company established in 2001 and operate across Australia, with our main offices in Victoria, New South Wales, South Australia, Northern Territory and Queensland. Unidex Healthcare as a business unit delivers...

  • Showroom Consultant

    4 weeks ago

    North Sydney, Australia Intouch Recruitment Full time

    **Showroom Consultant - Window Furnishings** **North Shore - Sydney** **Window Furnishings** **Attractive Salary Package** **Part Time Permanent Position** We are a well established company in Chatswood specialising in _premium high-end _residential and commercial window coverings. We supply to Chatswood and surrounding arears. We are offering a fabulous...

  • Showroom Consultant

    2 weeks ago

    North Sydney, Australia Intouch Recruitment Full time

    **Showroom Consultant - Window Furnishings** **North Shore - Sydney** **Window Furnishings** **Attractive Salary Package** **Part Time Permanent Position** We are a well established company in Chatswood specialising in _premium high-end _residential and commercial window coverings. We supply to Chatswood and surrounding areas. We are offering a fabulous...

  • Showroom Consultant

    1 week ago

    North Sydney Council, Australia Intouch Recruitment Full time

    Showroom Consultant - Window FurnishingsNorth Shore - SydneyWindow FurnishingsAttractive Salary PackagePart Time Permanent PositionWe are a well established company in Chatswood specialising in _premium high-end _residential and commercial window coverings. We supply to Chatswood and surrounding areas.We are offering a fabulous opportunity for an experienced...

  • Showroom Consultant

    1 week ago

    North Sydney Council, Australia Intouch Recruitment Full time

    Showroom Consultant - Window FurnishingsNorth Shore - SydneyWindow FurnishingsAttractive Salary PackagePart Time Permanent PositionWe are a well established company in Chatswood specialising in _premium high-end _residential and commercial window coverings. We supply to Chatswood and surrounding arears.We are offering a fabulous opportunity for an...

  • Rostering Consultant

    1 week ago

    North Strathfield, New South Wales, Australia Frontline Human Resources Full time

    Competitive salary Fulltime position Based in North StrathfieldAbout the Company:Unidex Healthcare are a privately owned recruitment company established in 2001 and operate across Australia, with our main offices in Victoria, New South Wales, South Australia, Northern Territory and Queensland.Unidex Healthcare as a business unit delivers supports to the...

  • Travel Consultant

    1 week ago

    North Sydney Council, Australia Travel Trade Recruitment Full time

    Join as a Travel Consultant with high-end travel agency, you will be the trusted advisor for elite clientele, curating personalized travel itineraries that exceed their expectations. Your passion for luxury travel and dedication to outstanding customer service will be the cornerstone of this role. You will use your extensive knowledge of high-end travel...

  • Sales Development Consultant

    3 days ago

    North Sydney, Australia Retinue Full time

    We are starting our journey of building something big!! At Retinue, we're all about helping small business owners make better decisions, starting with their finances. Our vision is to challenge the status quo on how businesses manage their accounting practices. We are passionate about supporting small businesses navigate through complex & challenging...

  • Sourcing Consultant

    2 months ago

    North Parramatta, Australia HealthcareLink Support Full time

    We are currently seeking a Client relationship and Candidate sourcing consultant on a permanent full time basis, working Monday to FridayDo you love communicating with a wide variety of people? Enjoy the challenge of hunting for niche skill sets, and collaborating with professionals through their career journey? Do you have an eye for detail, coordination,...

  • New Home Sales Consultant

    3 weeks ago

    Clyde North, Australia Quality House & Land Pty Ltd Full time

    **New Homes Sales Consultant** Our team took 35 deposits since the 1st of January this year. How many deposits did you take? Is your manager putting the pressure on you? Are you feeling undervalued? Do you feel like you have tried your best but are still losing deals to your competitor? Is the product you are selling overpriced? It’s time for a...

  • Recruitment Consultant

    2 months ago

    North Sydney, Australia Minetek Full time

    **About the company**: Recruitmark is a full-service recruitment and talent management consultancy, established from years of industry experience and knowledge. In today’s recruitment world, customers need a partner who truly understands the importance of sourcing talent that matches both the technical and cultural requirements of their business. We cater...