Customer Service
3 months ago
**Key Responsibilities**
- **Potential Sales Calls**: Handle inbound and outbound sales calls, providing information about our services to prospective clients and converting leads into customers.
- **Customer Relationship Management**: Build and maintain strong relationships with clients, addressing their needs and ensuring high levels of customer satisfaction.
- **Account Management**: Oversee client accounts, monitor performance metrics, and identify opportunities for improvement and growth.
- **Fulfilment Process Understanding**: Understand and manage the entire fulfilment process, including inbound receiving, storage, picking, packing, and outbound shipping.
- **Team Collaboration**: Work closely with internal teams to ensure seamless operations and client satisfaction.
- **Communication**: Serve as a liaison between clients and internal teams to facilitate effective communication and timely issue resolution.
- **Problem-Solving**: Proactively identify and resolve client concerns, providing solutions that enhance the customer experience.
**Qualifications and Skills**
- **Education**: A diploma or degree in Business, Logistics, Supply Chain Management, or a related field is preferred.
- **Experience**: Minimum of 2 years’ experience in customer service, sales, or account management, ideally within the logistics or e-commerce sector.
- **Skills**:
- Exceptional people skills with the ability to build rapport quickly.
- Strong understanding of fulfilment processes and logistics operations.
- Excellent verbal and written communication skills.
- Proficient in customer relationship management (CRM) software.
- Highly organised with strong multitasking abilities.
- **Team Player**: Ability to work collaboratively within a team environment.
- Ambitious with leadership potential.
**Benefits**
- Competitive salary package.
- Opportunities for professional development and career advancement, including the potential to be part of our exclusive leadership team in the future.
- Company-paid work trips.
- A supportive and friendly work environment.
- Exposure to leading warehouse automation technologies.
- Be part of a growing company with plans to go global.
**How to Apply**
Pay: $56,292.92 - $69,185.75 per year
**Benefits**:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
Supplementary Pay:
- Commission
- Performance bonus
**Education**:
- High School (Year 12) (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
-
Customer Service Consultant
7 months ago
North Parramatta, Australia Northcott Full timePermanent Full Time Role In North Parramatta - Hybrid 3 days in the office and 2 from home - 5 week annual leave per year The role has a rotating roster between 8am-4pm, 9am - 5pm and 10am - 6pm Monday-Friday. Northcott work in a hybrid model and are in the office 3 days per week and 2 from home. Join our dynamic Customer Services team who are the face...
-
Customer Service Coordinator
3 days ago
North Parramatta, Australia O'Brien Glass Industries Limited Full timeOur Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success! Our North Parramatta Branch are looking for an experience Customer Service...
-
Customer Service
5 hours ago
Parramatta, Australia Kennedy Reid Full timeHybrid after probation available! - Earn commission! - Parramatta location! **Our Client** Our client is very well established in the automotive industry and represents a range of quality, luxurious brands. They are currently recruiting for a customer service representative to join their experienced team to focus on retention. They've got beautiful modern...
-
Customer Service
7 months ago
Parramatta, Australia ABC Seamless Full timeABC Seamless has an excellent opportunity for a **Customer Service Officer / Representative** to join our leading home improvement company in the Parramatta area. Reporting to the Operations Manager, your key responsibilities will include: - Taking and dealing with all customer and salesman queries. - Keeping our customers happy and informed at all...
-
Customer Service
6 months ago
Parramatta, Australia Essential Appointments Full timeJoin a multinational company that is at the forefront of providing solutions. - Immerse yourself in a workplace that fosters innovation and collaboration. - Be part of a strong culture built on Guiding Principles. - Join a multinational company that is at the forefront of providing solutions. - Immerse yourself in a workplace that fosters innovation and...
-
Customer Service Representative
7 months ago
North Parramatta, Australia GPC Asia Pacific Full time**Driven by Passion for 100 Years** **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both...
-
Customer Service Representative
7 months ago
Parramatta, Australia Page Personnel Full timeHighly Competitive Salary Packages - Multiple Opportunities Available **About Our Client**: At Page Personnel, we believe that exceptional customer service is the key to success. As a Customer Service Representative, you will be delivering outstanding service and ensuring that every customer interaction leaves a lasting impression. Join our team as a...
-
Customer Service Representative
7 months ago
Parramatta, Australia Page Personnel Full timeMultiple Opportunities Available - Highly Competitive Salary Packages **About Our Client**: Join our team as a dynamic and customer-focused customer service representative! Are you a motivated and engaging individual with outstanding communication skills? At Page Personnel, we believe that exceptional customer service is the key to success in today's...
-
Customer Service Officer
5 days ago
Parramatta, Australia ABC Seamless Full timeABC Seamless has an excellent opportunity for a **Customer Service Officer** to join our leading home improvement company in the Parramatta area. Reporting to the Operations Manager, your key responsibilities will include: - Taking and dealing with all customer and salesman queries. - Keeping our customers happy and informed at all times. - Maintaining...
-
Customer Service Officer
7 months ago
Parramatta, Australia Ashdown Consulting Full time$36.25 per hour + super - 11-month contract - Parramatta **Customer Service Officer | 11 Month Contract | $40.23 P/H Incl. Super** - $36.25 per hour + super - 11-month contract - Parramatta **About the company** Working for a multi-national electronics and appliances manufacturer and distributor that has a passion for making life easier for its customers....
-
Customer Service Officer
7 months ago
Parramatta, Australia Public Sector People Full time3 month temporary - $32.17 p/h + Super - 5 minute walk from Parramatta Station Public Sector People are proudly partnered with City of Parramatta to recruit for 3 customer service officers. Contract: 3 months Pay rate: $32.17 p/h + Super Key Responsibilities: - Manage high volume calls, providing exceptional customer service - Provide information of...
-
Customer Service Consultant
4 months ago
Parramatta, Australia Supercare Solutions Pty Ltd Full time**ABOUT US** SuperCare is an Australian company dedicated to assisting eligible patients with the early release of their Superannuation for medical treatment costs. Our mission is to empower individuals to prioritise their well-being. With more than a decade of experience, we are committed to positively impacting our clients’ lives. With offices in Sydney...
-
Customer Service Officer
7 months ago
Parramatta, Australia Public Sector People Full time3 month temp contract w/ potential to extend - Located in Parramatta - $40 p/h + Super Public Sector People are proudly partnered with City of Parramatta Council to recruit for multiple customer service officer on a temporary basis. Initial 3 month temp contract w/ potential to extend Hourly Rate: $40 p/h + Super Key Responsibilities: - Manage high...
-
Customer Service Consultant
7 months ago
Parramatta, Australia Momentum Consulting Group Full timeThis NSW government is looking to build out a team of Customer Service Consultants in their Education shared service department supporting the internal customer. **Benefits** - Monday to Friday - Work/life balance - Hybrid working arrangements. - Great team environment - Part-time (min. 20hrs per week) or - Full time (7hrs per day, 35 hours per week)...
-
Customer Service Representative
7 months ago
Parramatta, Australia Launch Recruitment Full timeWork from their beautiful offices in Parramatta - Earn $36.30 per hour - Multiple opportunities available **About the role**: Based in Parramatta we have an opportunity for multiple Customer Service Representatives to join a friendly team providing service to customers experiencing suspicious or fraudulent activity on their banking products and providing...
-
Customer Service Representative
7 months ago
Parramatta, Australia Page Personnel Full time$60-65K + super + fortnightly commission scheme - Multiple Opportunities Available **About Our Client**: Our client is an Australian non-for profit organisation with a customer centric approach. They provide exceptional customer service and ensuring that all customers have a personalised and supportive experience. As a business they can offer: - Brand...
-
Customer Service Advsior
7 months ago
Parramatta, Australia Lotus People Full timeASAP start - WFH flexibility 2 days a week - Competitive pay $35 p/h + super and weekly pay! - Desirable Parramatta location with free onsite parking. **Are you available for work immediately and looking to excel in a Customer Service Role for a leading manufacturing company?** - **Contemporary office based in Parramatta with free onsite parking**: -...
-
Customer Service Support
4 days ago
Parramatta, Australia AC3 Full time**Diverse and fast-paced role**: - **Friendly and easy going company culture**: - **Initial 5 week contract with view to extend to 3 months and even become permanent**: - **Work during core business hours (9am-5pm)**: - **Flexibility to work from home after the initial period**: - **ASAP start**: - **$35/h (incl super)** **Organisation** This large...
-
Customer Service Advisor
7 months ago
Parramatta, Australia Lotus People Full timePerfect opportunity if you are able to start immediately! - Provide valuable support to customers in a fast paced customer service role. - Sydney CBD offices, collaborative and supportive team - **Join a company that is committed to driving sustainable solutions - their customers are at the forefront of everything they do!**: - **Sydney CBD offices, WFH 3...
-
Customer Service Representative
3 days ago
Parramatta, Australia The Automotive Group Full time**FREE PARKING ONSITE!**: - **Parramatta location**: - **$32.00 per/h + comm.**: - **Gtd 15hrs per week (8.00am to 11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.**: - **Free Parking** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25...